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Performance BMW

St. Catharines, ON

4.8
196 Reviews

266 Lake Street

St. Catharines, ON

L2N 4H1

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196 Reviews of Performance BMW

April 14, 2022

Great experience! Joe is the best, he really made me feel like an important customer and went out of his way whenever he had the chance! More

by GG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Primerano
Apr 29, 2022 -

Performance BMW responded

Thank you for the great feedback, and for acknowledging Joe. We're glad to hear you had a great experience, and look forward to your next visit!

April 05, 2022

There has not been one occasion, whether purchasing a new vehicle or coming in for service where I have not been treated with respect,concern and sincerity. More

by terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Apr 29, 2022 -

Performance BMW responded

We appreciate you taking the time to share your positive review with us, Terry. It's always a pleasure, and we look forward to seeing you again!

March 31, 2022

The dealership was very professional and advised me throughout the service. They took the time to explain everything to me. More

by Dino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor
Apr 29, 2022 -

Performance BMW responded

Thank you for your positive feedback Dino, we're glad we could help!

March 18, 2022

Thanks Toney! You did it again ! My wife BMWBARBIE and I are thrilled. You, the store and all the staff we dealt with there filled our buying experience with respe More

by BMWBARBIE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine, Mark, Jeff, Joe, Richard, Francisco , David Heidebrecht, Terry Kimpel, Toney McDonald
Mar 18, 2022 -

BMWBARBIE responded

Mr. Toney McDonald is whom we have had the pleasure of buying not one, but two vehicles from! Toney is always welcoming and every interaction is highlighted by his many years with BMW and his amazing dedication and client follow up! He always keeps every interaction filled with knowledge and a total commitment to our needs! In this purchase, every step of the way, we were surrounded with the highest of respect and everyone there made it for a total “Ultimate” Buying experience! Thank you, Mr. A.J. (Toney) MacDonald

Apr 29, 2022 -

Performance BMW responded

Thank you so much for taking the time to share your experiences working with Toney! Your continued support is much appreciated, and we're thrilled to have you be a part of our Performance BMW family. We look forward to your next visit!

February 16, 2022

Their excellence keeps me coming back. Five BMW’s from this dealership.I highly recommend them. More

by Robert.hillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lewis, service advisor
Apr 29, 2022 -

Performance BMW responded

Thank you so much for your continued loyalty and support! We're thrilled to have you be a part of our Performance BMW family, and look forward to your next visit!

Apr 29, 2022 -

Robert.hillis responded

Performance has always exceeded my expectations.

February 15, 2022

New cars are expensive. Service is well done. Did not interact with anyone other than Service. More

by drod1970rodrigues
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toney McDonald
Apr 29, 2022 -

Performance BMW responded

Thank you for your positive feedback! We're glad we could help with your vehicle servicing needs, and look forward to your next visit!

Apr 29, 2022 -

drod1970rodrigues responded

Great deal ship

February 14, 2022

Appreciate that they kept us informed on what was happening to our car. Checked with us before anything they wanted to do to the car and explained why it needed it More

by susan.domio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Apr 29, 2022 -

Performance BMW responded

We're glad we could help with all your vehicle servicing needs. Thank you for sharing your positive experience with us Susan!

February 02, 2022

Excellent speedy service. Explain and answered all of our q questions in layman’s terms. More

by Midwaygardencentre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Apr 29, 2022 -

Performance BMW responded

Thank you for your positive feedback! We're glad we could help, and look forward to seeing you again soon!

February 01, 2022

Great all around service every time I get my vehicle serviced. Everyone treats me with the ultimate respect!! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne in service dept.
Apr 29, 2022 -

Performance BMW responded

Thank you for your positive feedback Jim! We're always happy to help, and we look forward to your next visit!

December 27, 2021

Best place for service has been my experience compared to most other brands. The loaner program is invaluable as well. More

by w.irvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service reps
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