Performance BMW
St. Catharines, ON
Filter Reviews by Keyword
By Type
216 Reviews of Performance BMW
What a great experience we had last week at Performance BMW going through the process of looking for a new BMW. We had bought our former BMW some eight years ago from them and our recollection from that ex BMW going through the process of looking for a new BMW. We had bought our former BMW some eight years ago from them and our recollection from that experience brought us back to the dealership. This time around we were met by Joe Primerano a long time Sales & Leasing Consultant. Joe a is a very charismatic, upbeat person who listened to what we were looking for in a new vehicle and made it his mission to find us the perfect car. He is very attentive to details and makes your experience a positive one. He did find us the perfect car, a 2026 BMW X3 M Sport Edition! Joe has won numerous sales awards and we can understand why. It is very obvious that he loves his job. Special mention also goes to Geoff, Samia, and Mike D Your happy customers Tom and Kathy Clark More
"I brought my Mini Cooper in for a simple oil change, dropping it off at 9:20 a.m., and didn’t get it back until 3:20 p.m. I made multiple calls throughout the day, and every time I asked, they told me i dropping it off at 9:20 a.m., and didn’t get it back until 3:20 p.m. I made multiple calls throughout the day, and every time I asked, they told me it was still being worked on—even at 2 p.m. A task that should’ve taken an hour completely destroyed my day. I am beyond frustrated with the lack of communication and inefficiency." I had multiple things planned for today, and this delay has caused a major inconvenience. What's especially frustrating is being told that just because I had an appointment at that time does not mean the vehicle would actually be worked on at that time. That defeats the purpose of scheduling an appointment in the first place. I understand delays can happen, but better communication and more realistic scheduling expectations would have been appreciated. I would appreciate an update on when my vehicle will actually be ready. More
My wife and I have been the Performance customers for 10 years, we been very fortunate dealing with Joe, Denise, Bruce and Geoff, Mike and others. Very amazing experience, stress free and very efficient, sm years, we been very fortunate dealing with Joe, Denise, Bruce and Geoff, Mike and others. Very amazing experience, stress free and very efficient, smooth process. The 2026 M440i is amazing. Thank you. More
This is my second time dealing with Performance BMW in St. Catherine's. Each time I've dealt with Toney. He and his staff here are the best sales and customer focused individuals anywhere. I travelled 2 h St. Catherine's. Each time I've dealt with Toney. He and his staff here are the best sales and customer focused individuals anywhere. I travelled 2 hours to deal with Toney specifically because he cares and the dealership rallies around its clients. This time we traded in a couple vehicles for two new BMWs. If you're in the market for a bimmer this is the only dealership you should consider. Thanks again to Toney and Denise for making the whole process amazing. More
Andre is a great sales associate. Knowledgeable, patient and fair! He went above and beyond helping me find my car during a stressful time. Knowledgeable, patient and fair! He went above and beyond helping me find my car during a stressful time. More
Great sales service over the six months in which we were actively in the market for a new vehicle. The sales manager was efficient and a pleasure to deal with and the finance manager made completing the pur actively in the market for a new vehicle. The sales manager was efficient and a pleasure to deal with and the finance manager made completing the purchase very easy. It's a great team. More
As always best service and best customer experience. Thank to Megan(service advisor) she managed everything smoothly and very professionally for me. Thank to Megan(service advisor) she managed everything smoothly and very professionally for me. More
Last year I bought my car here, and this year I traded it in. It was a complicated situation, but Jansin was a great help and the whole team. also. We got a great deal this year, just like last year. The BM in. It was a complicated situation, but Jansin was a great help and the whole team. also. We got a great deal this year, just like last year. The BMW team was so kind with us, like a family. Thank you so much. You guys the best. More



