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Penticton Honda
Penticton , BC
42 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 42 reviews
October 04, 2022
Thank you to Brandon Bare who was prompt in helping me at the counter. His friendly attitude and honesty went a long way in keeping me a loyal customer of Penticton Honda. See you all in the spring! the counter. His friendly attitude and honesty went a long way in keeping me a loyal customer of Penticton Honda. See you all in the spring! More
by Beverley S.
Employees Worked With
Brandon Bare
August 23, 2022
Want to thank Darren, and the team for the easy and congenial service. Having made some of the rounds, we found the whole purchasing experience at Penticton Honda to be exceptional. Everyone we dealt congenial service. Having made some of the rounds, we found the whole purchasing experience at Penticton Honda to be exceptional. Everyone we dealt with was timely, accommodating and professional. We are very happy with our new vehicle. All the best to you and the team. Kind regards Ken K More
by kwkullberg
Employees Worked With
Darren
July 30, 2022
I was very pleased with the service ,professionalism and overall welcoming environment. Would recommend this business and plan to continue my automotive needs in the future. Thx guys. overall welcoming environment. Would recommend this business and plan to continue my automotive needs in the future. Thx guys. More
by Joe
Employees Worked With
Dirren, Blake and Ron
May 16, 2022
watch out for hidden fake side fees such as lenders acquisition fee and a reminder that almost all warranty’s like the “rim and tire warranty” can be canceled within a 30 day period. acquisition fee and a reminder that almost all warranty’s like the “rim and tire warranty” can be canceled within a 30 day period. More
by Ben jerry
Employees Worked With
Martin Lynn , Sentes Automotive
December 01, 2021
Lance’s post-purchase customer service was exemplary! My 2017 used Terrain had a compromised rear taillight (condensation) that wasn’t noticed until the day after I brought it home. They replaced it at no c 2017 used Terrain had a compromised rear taillight (condensation) that wasn’t noticed until the day after I brought it home. They replaced it at no charge. I consider that a mark of ‘standing behind your products and service.’ I highly recommend using them for your next vehicle purchase! Sue C. More
by Sue Creswell
Employees Worked With
Lance Bishop, Sentes Automotive
October 11, 2021
Service department at penticton honda is famous for pulling problems out of thin air, why? Because every lie, pads their pockets in a "bonus structure" developed by none other, than penticton honda. Al pulling problems out of thin air, why? Because every lie, pads their pockets in a "bonus structure" developed by none other, than penticton honda. All these negative reviews are because of one service guy especially, even though you may bring your car in for warranty work, I guarantee the service department will find something to charge you for. They are pressured into at least charging every customer a small fee which goes towards their year end bonus check. I know buyers of new Hondas that refuse to get their cars seviced here! Should say enough. The reviews say they are working on improving, but this has gone on since day one. Disgusting. More
by Tim
Employees Worked With
Sentes Automotive
September 09, 2021
There was a problem with my recently purchased Honda. Nicole in the service department handled it like a true professional. Great person to deal with. Nicole in the service department handled it like a true professional. Great person to deal with. More
by RANDY
Employees Worked With
Sentes Automotive
June 04, 2021
Kirk Gardner was amazing! I really appreciated his honesty and support in my car search! I would definitely recommend him to anyone! He was also very patient with me through such a big decision. honesty and support in my car search! I would definitely recommend him to anyone! He was also very patient with me through such a big decision. More
by Tarasjoberg45
Employees Worked With
Kirk
April 02, 2021
We were more than pleased with the exceptional service and help we had following issues with our used vehicle. The manager and staff went over and above including financially in rectifying issues. Exempl and help we had following issues with our used vehicle. The manager and staff went over and above including financially in rectifying issues. Exemplary service in every way!! More
by Sunshine
Employees Worked With
Sentes Automotive, Sander Dokter
March 29, 2021
I was looking for my second vehicle and ended up with John Campbell of Penticton Honda. I was amazed on how he handled his clients professionally. I have been to different product advisors but John was John Campbell of Penticton Honda. I was amazed on how he handled his clients professionally. I have been to different product advisors but John was different. I never felt pressured to make a decision. It was a grateful car buying process and working with him and I would highly recommend him More
by JT
Employees Worked With
John Campbell, Sentes Automotive
