Penticton Honda

STAY AWAY! !! RUN! We took our car in for service, they said the car was fixed. 6 days later, same problem and more damage was done! They were negligent in the r !! RUN! We took our car in for service, they said the car was fixed. 6 days later, same problem and more damage was done! They were negligent in the repair, and are now refusing to fix their mistake! We paid over $5,000 to get it fixed. We are now told it will be over $16,000 to now fix! I wouldn’t trust them to put air in your tires. BTW, we own 3, Honda’s! Worst customer service ever! More

Here's a revised version of your review: "I recently visited Penticton Honda due to a brake service due alert that appeared on my dashboard. While the service desk agent initially diagnosed the issue as visited Penticton Honda due to a brake service due alert that appeared on my dashboard. While the service desk agent initially diagnosed the issue as a simple brake service alert, their service manager recommended a more thorough inspection for $49.88. ============================== CHECK & TOP UP ALL FLUIDS $89.95 FRONT AND REAR BRAKES, INSPECT CHASSIS. $241.07 INSTALL NEW REAR ROTORS $692.21 TRANSMISSION FLUID. $227.58 BRAKE FLUID EXCHANGE $250.67 Total 1,501.48 ============================== I was surprised twice to see that I was charged $69.85 for the inspection, despite not agreeing to all of the recommended services listed. Details: Labour $49.88 Supplies $7.48 Env Fee $5.00 total $62.36 PST $4.37 GST $3.12 NO surprise *I need an option to give them 0 star More

Alfonso really did a good job in approving me to get my dream car. I would recommend going to him. dream car. I would recommend going to him. More

Bought a used car from Sean. Great guy, friendly and very helpful explaining the technical side of the car. Invited me to call him any time if there were any questions. Car was Great guy, friendly and very helpful explaining the technical side of the car. Invited me to call him any time if there were any questions. Car was as promised on arrival and very happy with purchase. Drove 13hrs to retrieve car and definitely worth it. Altogether a great team at Penticton Honda. More

I had a great experience with the whole team. Good service and considerate of me coming from out of town. I would buy from this team again and wish them all well! Good service and considerate of me coming from out of town. I would buy from this team again and wish them all well! More

Last time I will visit. Arrived a bit early for my 10:15 am appointment after an hours drive for a tire swap and oil change. Was advised they were running behind and car w Arrived a bit early for my 10:15 am appointment after an hours drive for a tire swap and oil change. Was advised they were running behind and car would not be ready before 2 pm. 4.5 hours for a 45 minute appointment. Service desk was full of service orders so clearly they don't need my business and that was made clear by the rude guy at the desk. More

If you are looking for a vehicle ask for Sean. I didn't buy a car from him but he was very kind, willing to help, sent all info I asked for and was also willing to bring the vehicle I was interes I didn't buy a car from him but he was very kind, willing to help, sent all info I asked for and was also willing to bring the vehicle I was interested closer to me as I live 400 km away. Now that is SERVICE! I will not say anything about this dealership either positive or negative because I did not buy the car. It sold before I got the chance. I will say Sean was excellent to work with and I will definetly be calling him in the future! The 4 stars are just for him. Would have given him 5 star review but never bought the car. More

Stay away from the service department, they had me at a 10:30 appointment which I arrived on time I finally got my vehicle “oil change & tire switch after 3 pm 4 1/2 hours for a 45 minute appointment. 10:30 appointment which I arrived on time I finally got my vehicle “oil change & tire switch after 3 pm 4 1/2 hours for a 45 minute appointment. Rude and not professional. Your bad mood isn’t your customer issues. Sales manager showed his face after I mentioned I would write a bad review. Sad thing is that we just bought this vehicle from them this past Fall. They won’t be getting any more of our business and we will make sure our family and friends don’t go here for sales or service. More

Not impressed with how they treat people. Service guy told me I didn’t know how to drive that’s why my rotors failed ,(under17,000km ) and the brake pads cracked. Told me I was towing to heav Service guy told me I didn’t know how to drive that’s why my rotors failed ,(under17,000km ) and the brake pads cracked. Told me I was towing to heavy of a load with my Ridgeline down hills. It doesn’t haul any thing but me and the wife . Told me that’s hard to believe! Had to bring my Ridgeline back 3 time to get the undercoating done right, service department answer to the problem was ..you have warranty don’t worry about it… plus they promised to detail and fix my daughter moon roof on her car she bought from them.. they have blown her off! She made the appointment and they never fixed, and still have made no effort to address this issue. They are at best a 2/10 I love my Ridgeline but wish I bought our vehicle else were. There is some nice sales men there, that’s we’re the 2 / 10 comes in . They got grease all over my leather steering wheel and gave it back that way, promised to make it up to us… never did. Once they got my $ 100,000 plus from me for the two cars I bought, I was Nothen to them More

They sold me a lemon. Just a few weeks after purchase the engine failed on my preowned “inspected & refurbished” vehicle. I was without my vehicle for 2 months while it w Just a few weeks after purchase the engine failed on my preowned “inspected & refurbished” vehicle. I was without my vehicle for 2 months while it was being replaced. 3 weeks after getting it out of the shop the catalytic converter went. $2500. I contacted them & got stonewalled. I would NEVER buy a vehicle from them again. More