Penticton Honda

I recently purchased a car from Penticton Honda and had a very frustrating experience. Since I live four hours away from the dealership, I had to negotiate the price over the phone. We agreed on a price whic very frustrating experience. Since I live four hours away from the dealership, I had to negotiate the price over the phone. We agreed on a price which included all the dealer’s fees. However, after driving four hours to the dealership, I was given a higher price than what we had agreed on. After questioning the discrepancy, the finance manager confirmed the correct price with the sales department. They acknowledged the mistake but said it was too late to fix it that day because the dealership was closing soon and any changes would have to go through the bank. I was told they would transfer me the difference the following week. This was the second vehicle I purchased from Penticton Honda, and I had a good experience the first time, so I trusted them. Unfortunately, that trust was misplaced. I never received the promised reimbursement. Instead, I was contacted and told they would not be paying me the difference after all. When I asked to speak with a manager, Jesse called me and dismissed my concerns. He told me I had gotten a good deal and should be happy with it, and that the staff should not have made any promises to me — effectively blaming the staff while refusing to honor their word. This dealership is dishonest and unethical. Even as a returning customer, they treated me with disregard and failed to take responsibility for their mistake. I would strongly caution anyone considering doing business with them — make sure to get everything in writing and be prepared for promises that won’t be kept. More

Great experience at Penticton Honda with Ryan Clark, Pat and the sales team. Friendly, respectful, knowledgeable, and professional. Highly recommend to buy your next vehicle at Penticton Honda! Thank you sa and the sales team. Friendly, respectful, knowledgeable, and professional. Highly recommend to buy your next vehicle at Penticton Honda! Thank you sales team! More

Will not go back there. They charged me for work on something that did not exist on my car. My car does not have a manual wiper delay system yet they inspected it and charge They charged me for work on something that did not exist on my car. My car does not have a manual wiper delay system yet they inspected it and charged me for the work. General Manager promised to reimburse me 100% the next day. Seven weeks later I haven't seen a penny. According to the British Columbia Better Business Bureau (BBB), Penticton Honda is NOT a BBB accredited business and also has an ‘F’ rating. More

thank you Ryan Clark and all the members involved with helping me purchase a vehicle very satified and knowleged help from the whole team at penticton honda thanks again and hope to do buisiness again in helping me purchase a vehicle very satified and knowleged help from the whole team at penticton honda thanks again and hope to do buisiness again in the future More

We recently purchased a 2025 hybrid CRV from Penticton Honda. Our sales person was Ryan Clark and he was excellent in every way. He was personable, professional and knowledgeable. We would strongly recom Honda. Our sales person was Ryan Clark and he was excellent in every way. He was personable, professional and knowledgeable. We would strongly recommend him as your salesperson. More

I just picked up my 2020 Hyundai Elantra today from Penticton Honda, and I couldn't be happier! Geoff, Kris, and Mac were absolutely wonderful to deal with—friendly, professional, and made the whole pr Penticton Honda, and I couldn't be happier! Geoff, Kris, and Mac were absolutely wonderful to deal with—friendly, professional, and made the whole process so easy. Id recommend this dealership to my friends for sure More

STAY AWAY! !! RUN! We took our car in for service, they said the car was fixed. 6 days later, same problem and more damage was done! They were negligent in the r !! RUN! We took our car in for service, they said the car was fixed. 6 days later, same problem and more damage was done! They were negligent in the repair, and are now refusing to fix their mistake! We paid over $5,000 to get it fixed. We are now told it will be over $16,000 to now fix! I wouldn’t trust them to put air in your tires. BTW, we own 3, Honda’s! Worst customer service ever! More

Here's a revised version of your review: "I recently visited Penticton Honda due to a brake service due alert that appeared on my dashboard. While the service desk agent initially diagnosed the issue as visited Penticton Honda due to a brake service due alert that appeared on my dashboard. While the service desk agent initially diagnosed the issue as a simple brake service alert, their service manager recommended a more thorough inspection for $49.88. ============================== CHECK & TOP UP ALL FLUIDS $89.95 FRONT AND REAR BRAKES, INSPECT CHASSIS. $241.07 INSTALL NEW REAR ROTORS $692.21 TRANSMISSION FLUID. $227.58 BRAKE FLUID EXCHANGE $250.67 Total 1,501.48 ============================== I was surprised twice to see that I was charged $69.85 for the inspection, despite not agreeing to all of the recommended services listed. Details: Labour $49.88 Supplies $7.48 Env Fee $5.00 total $62.36 PST $4.37 GST $3.12 NO surprise *I need an option to give them 0 star More

Alfonso really did a good job in approving me to get my dream car. I would recommend going to him. dream car. I would recommend going to him. More

Bought a used car from Sean. Great guy, friendly and very helpful explaining the technical side of the car. Invited me to call him any time if there were any questions. Car was Great guy, friendly and very helpful explaining the technical side of the car. Invited me to call him any time if there were any questions. Car was as promised on arrival and very happy with purchase. Drove 13hrs to retrieve car and definitely worth it. Altogether a great team at Penticton Honda. More