Pembroke Honda

Had an appointment for a recall at 2 pm. Waited until 2:53 until CRV was taken into the garage. No one came to ask me if I wanted to rebook on another day. I asked half an hour after waiti Waited until 2:53 until CRV was taken into the garage. No one came to ask me if I wanted to rebook on another day. I asked half an hour after waiting and was told they were behind. No one kept me updated at all.Usually service is on time but not this time More

I was very pleased with my sales person. Bill McKnight. An excellent experience. I will return Bill McKnight. An excellent experience. I will return More

Went in to see if a technician would have the time to check and see if the alternator on my daughters Civic was charging. They said sure. It took about 10 minutes and the technician brought it back aroun check and see if the alternator on my daughters Civic was charging. They said sure. It took about 10 minutes and the technician brought it back around to the front of the dealership with word that yes it is charging but told me that the battery was weak and I should consider replacing it. When asked about cost, he said there was no charge. To me, that was courteous , a service for the sake of service. Not sure another place would have been that ready to help. Thanks again More

After a recent accident, my truck was totaled. While seeking a slightly used car Pembroke had what I was looking for. Customer service was relatively quick due to Christmas and New Year holidays. While seeking a slightly used car Pembroke had what I was looking for. Customer service was relatively quick due to Christmas and New Year holidays. I only put a few Kms on it so far and seems to be great so far. Having asked for all my requests concerning the car they were all met quickly and professionally. This will be my 7th Honda and probably won't be my last. Thanks Ralph and the team at Pembroke Honda. More

Absolute garbage dealership. Scammed me at purchase to spend more money (said I had no plates when I did) and screwed me with my breaks. Went in over 5 times saying my breaks wer Scammed me at purchase to spend more money (said I had no plates when I did) and screwed me with my breaks. Went in over 5 times saying my breaks were squealing and grinding. They told me nothing was wrong, “replaced” my breaks each time and sent me on my way. Later I went to a different dealership where they told me my back calliper was seized and my front rim had issues as well. Called Honda to get them to pay for the fixes and they denied there was anything wrong, lied about my warranty and left it at that. Going to contact Honda Canada to deal with this. Never go to Pembroke Honda! More

Pembroke Honda is absolutely amazing! !! The staff here work together to provide the best shopping experience I have ever received. I love my Honda Crv and recommend Pembroke Honda to abs !! The staff here work together to provide the best shopping experience I have ever received. I love my Honda Crv and recommend Pembroke Honda to absolutely anyone in the market for a vehicle. 10/10 Best Dealer in the Valley! More

This is our second Honda purchase with Bill McKnight. All of the details of the purchase were followed through professionally and on time. Great experience! All of the details of the purchase were followed through professionally and on time. Great experience! More

Recently purchased my 2023 CRV from Bill McKnight at pembroke Honda. He is great to deal with and always available to answer my questions. pembroke Honda. He is great to deal with and always available to answer my questions. More

Scam artists! Charging $10,000 more for a used 2021 Subaru than a new 2023 model! While we are all aware we are currently in a seller's market, the shameless gree Charging $10,000 more for a used 2021 Subaru than a new 2023 model! While we are all aware we are currently in a seller's market, the shameless greed of this dealership exceeds the bounds of decent business practice. Do your research before buying and look elsewhere, or better yet, wait if you can for current market conditions to correct when buyers needn't put up with these total rip offs!! More