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Parkway Honda
Toronto, ON
2,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,003 Reviews of Parkway Honda
March 06, 2019
Excellent customer service Chris was very friendly and honest. Very good in explaining about cars and functionality. Definitely recommend chris from parkway Honda If anyone buyi Chris was very friendly and honest. Very good in explaining about cars and functionality. Definitely recommend chris from parkway Honda If anyone buying car from the same dealership. More
by Bala
Employees Worked With
Chris Man
March 05, 2019
Great Experience! Very friendly! This is my first time buying a car. We were really indecisive and asked bunch of questions to Brandon. but he was really nice enough to answer specifi This is my first time buying a car. We were really indecisive and asked bunch of questions to Brandon. but he was really nice enough to answer specifically to all my questions. He helped a lot for us to choose which model for us by giving his honest opinion. Very satisfied with his service and my car! More
by kong17
Employees Worked With
Dilip Ramanathan, Brandon Keen
March 05, 2019
Outstanding Cust9mer service I was recommended Parkway Honda by a good friend. I used to go to another Honda dealership where I was not satisfied. I was supported by Brandon Keen I was recommended Parkway Honda by a good friend. I used to go to another Honda dealership where I was not satisfied. I was supported by Brandon Keen and Mike S at Parkway. They were extremely knowledgeable. Answered all my questions and really made sure I was able to make an informed decision. I now will only go to Parkway in the future and I couldn't be happier about my purchase and the support I have received. Thank you for making this experience a great one More
by Crv4ever
Employees Worked With
Mike S, Brandon Keen
March 03, 2019
Had a very friendly, family-like experience. The entire team from the sales rep, manager, lease officer were fantastic, friendly, approachable, informative and very patient with us. All of our c The entire team from the sales rep, manager, lease officer were fantastic, friendly, approachable, informative and very patient with us. All of our concerns and questions were answered to our satisfaction. After signing our lease, the following week we were faced with some challenges and everyone was very understanding, empathetic and guided as to the best solution. Thanks from the bottom our hearts. Karim. More
by Karim
Employees Worked With
Dilip Ramanathan, Al Ramji, Brandon Keen
March 03, 2019
Great Experience This is the second vehicle we are buying from this dealership. We were undecided and returned a number of times to test drive a few cars. Everyone we This is the second vehicle we are buying from this dealership. We were undecided and returned a number of times to test drive a few cars. Everyone we dealt with was amazing. They answered all our questions, were available to speak to us whenever we needed them, including on vacation! Tatjana worked very hard for us and we were able to close the deal. After our purchase, her service continued to impress, she was very thorough in walking us through the features of our new CRV and made sure we were fully prepared before we drove home. The whole team including Al, Sasha and all the staff set an amazing tone. We will be recommending Tatjana to anyone looking for their next vehicle. Thank you! Navaz and Shafana More
by nmawji
Employees Worked With
Sasha Ghaffari, Al Ramji, Tatjana Radic
February 28, 2019
Great experience Niko was very thorough and professional. He went through every detailed information with me so I wouldn’t miss anything and if I didn’t understand som Niko was very thorough and professional. He went through every detailed information with me so I wouldn’t miss anything and if I didn’t understand something he’d explain it more. As a first time buyer I had no clue about a lot things when buying cars but Niko made sure he made me feel comfortable with my decisions and he was very honest. He helped me find the perfect car for me. More
by gee.anne
Employees Worked With
Niko Austriaco
February 27, 2019
Attentive, considerate service for a new lease After running over a pothole and damaging our leased 2016 CRV, Brandon helped us consider some options for moving into a new lease at a very competiti After running over a pothole and damaging our leased 2016 CRV, Brandon helped us consider some options for moving into a new lease at a very competitive price. He was unflaggingly patient as we did some quick comparative math and weighed the pros and cons of re-upping vs facing the repair bill. Though he wasn't pushy, he was always ready to explain the features of the newer models and ultimately sold us on the change. Pick up and trade in was a breeze and left us very happy with the experience. Highly recommend. More
by aehernandez
Employees Worked With
Brandon Keen
February 27, 2019
excellent customer service I am a very choosy customer when it comes to paying... Chris made sure he had the right vehicle for the right price for me. I visited 10's of time fo I am a very choosy customer when it comes to paying... Chris made sure he had the right vehicle for the right price for me. I visited 10's of time for silly questions and he always greeted me with a smile. Great salesman and a great person I would say. More
by mukesh
Employees Worked With
Chris Man
February 27, 2019
Type A Service I went to get a Type A service and saw Adam Lawson as I had an outstanding credit that the previous manager Rick had failed to apply to my file. Adam I went to get a Type A service and saw Adam Lawson as I had an outstanding credit that the previous manager Rick had failed to apply to my file. Adam was polite and professional and took the initiative and got the credit approved by the new manager Amir Adeli and then transferred my service file to Simon Truong. I waited an hour and a half to get the service done. Simon politely approached me at the end and said that the technician had identified 2 issues that needed to be addressed, one a timing belt change and the second a spark plug change. This shocked me as I had the timing belt, water pump and tensioner changed just 2 years ago at another dealership and had installed brand new spark plugs myself a month ago. Although I can give the benefit of the doubt regarding the timing belt, I fail to understand how the technician could say I needed new plugs. This proves that he did not take out a single plug and look at it and merely stated that the car needed new spark plugs based on the number of kilometers on the odometer. This would have been a ripoff had I not remembered about those 2 things. The car was also not washed as the car wash was broken. Further when I went home I noticed that none of the hinges or locks had been greased although my invoice said so. Hence I had to bring in the car again to have this completed. Although nice and polite service staff, I am disappointed with the technicians. More
by dwadke
Employees Worked With
Simon Truong, Adam Lawson
February 22, 2019
Tatjana closed the deal I wasn't certain I wanted a new CRV or a "off the lease" 4 year old CRV. Tatjana was patient and answered all of my questions (there were a lot of the I wasn't certain I wanted a new CRV or a "off the lease" 4 year old CRV. Tatjana was patient and answered all of my questions (there were a lot of them) over the course of weeks that it took to make the decision. Via calls, texts, and in person visits I was able to have the reassurance I needed to make the purchase. Tatjana has excellent product knowledge, is not pushy, never showed frustration nor tried to fluff me away. In doing so, she has also essentially sold future new cars to my mother who was also "along for the ride" and may be replacing her CRV in 2020/2021. Tatjana, you're a gem and Parkway Honda is lucky to have you. Note: the system isn't allowing me to give Tatjana 5 stars. She deserves 5 stars, the dealership doesn't because the service side is ridiculous and has provided terrible service in the past. Mike Siomos, Sales Manager is a gentleman and quintessential salesman. He recognized that I was uncertain and had a lot of questions and he asked Tatjana to step in at a pivotal moment when I was ready to give up and by a used junker. Smart move Mike. My new car is awesome. It was the right choice. Note: Mike also deserves 5 stars but the rating system isn't allowing me to provide individual ratings. I don't give the dealership 5 stars. More
by Fro bought a 2019
Employees Worked With
Mike Siomos, Tatjana Radic
