Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Honda
Toronto, ON
2,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,003 Reviews of Parkway Honda
June 09, 2020
Great Customer Service Yen was extremely friendly right from the start. Very personable and knowledgeable about the vehicles Honda had in stock. I wish more people in the cu Yen was extremely friendly right from the start. Very personable and knowledgeable about the vehicles Honda had in stock. I wish more people in the customer service industry were as easy to deal with as Yen. She's my sales lady from now on. More
by Clinton
Employees Worked With
Yen Nghiem
June 08, 2020
The Worst Sales Experience of My Life I came in today to pick up my car. The sales contract was signed, the car was licensed, all we had to do was bring in our check and pick up the keys. I came in today to pick up my car. The sales contract was signed, the car was licensed, all we had to do was bring in our check and pick up the keys. Unfortunately, Nicko refused to respect the sales contract and would not give us the car. After sending an incredibly rude text to us earlier in the day, Nicko then made us wait more than 30 minutes for a supremely rude sales manager, while we were surrounded by employees who would not wear masks or respect social distancing spacing. It was a really upsetting experience on what should have been a straightforward transaction. They claimed that if we did not re-sign an identical sales contract (we laid them out side by side. IDENTICAL), they would have no evidence of us picking up the car...which makes no sense, since we paid for the car and then took the car we paid for. It was absolutely bizarre. I would give Nicko and the dealership zero stars if possible. The sales manager should be fired for how he treats customers. More
by CarKidnapper
Employees Worked With
Niko Austriaco
June 08, 2020
Never again My wife purchased her Civic a this dealership a number of years ago and as such, when i was looking to purchase a new Honda Odyssey, I decided to visi My wife purchased her Civic a this dealership a number of years ago and as such, when i was looking to purchase a new Honda Odyssey, I decided to visit this dealership. I spoke with sales rep Yogi, who in all fairness was a very nice guy, tried to answer everything to the best of his knowledge and is the only reason this dealership didn't get a 1 star rating. As part of my purchase, I would be trading in my car as I needed more space for the family. The trade value that they gave me was laughable, I was on the fence about purchasing from them, but because of that value I walked away. I literally visited 7 Honda dealerships across the GTA and they all valued my trade 2-3 times higher than parkway did. I went back to basically give them another chance when i knew exactly what i should get for my trade and which odyssey trim i wanted, but unfortunately Yogi wasn't there and there was no rep available to speak with. In the end I purchased my Odyssey from a different Honda dealer and i'm very happy. More
by H.E
Employees Worked With
Yogi Yoganthan
June 06, 2020
I haven’t never met such a wonderful salesperson wish that were all like him words could now explain how good he treated us never been treated to well that were all like him words could now explain how good he treated us never been treated to well More
by Cristina padua
Employees Worked With
Benjamin Bustillos
May 20, 2020
It was a great experience working with Yen on buying our first car in Canada. She knows the product very well and answered all our queries very quickly. She definitely put my family's interests ahead and en first car in Canada. She knows the product very well and answered all our queries very quickly. She definitely put my family's interests ahead and ensured the car we were buying met our needs. She was quick to respond to our requests/queries and made the whole process comfortable for us. More
by Kush
Employees Worked With
Kajan Kasilingam, Al Ramji, Yen Nghiem
April 22, 2020
I called yesterday and spoke with a lady about my keyless remote not working. She had told me to come by the next day and someone can take a look at it for me. When I did go there I was told that I would h remote not working. She had told me to come by the next day and someone can take a look at it for me. When I did go there I was told that I would have to make an appointment. I was like...I work 12 hr shifts and I don’t know when I would be able to come back in and the lady I spoke to said just drive in and someone can take a look at it. When one of the other workers heard that I worked 12 hr shifts he asked if I was a nurse. I said yes..I work in the Emergency Department. He said don’t worry let me see if I can fix the problem today. He said thank you to me for all I was doing. I said thank you for what you are doing and for helping me out because I honestly don’t know when I would have been able to come back. They did their thing and my remote was working again!! I always appreciate the service at Parkway Honda. This is just another example of how amazing the staff is there. Thank you to all of you and to the guy I didn’t get his name, but I was there on April 22 at around 3pm! More
by Brown eyez
Employees Worked With
I don’t remember the name of the guy
April 05, 2020
You took my less than year old ( brand new) car for complimentary wash and returned it with scratches...trust is irretrievably broken...you cannot fix what you damaged! complimentary wash and returned it with scratches...trust is irretrievably broken...you cannot fix what you damaged! More
by Rekha
Employees Worked With
Manager
March 17, 2020
He is an excellent, kind, friendly sales dealer. He gave us a very good deal to our Honda Odyssey 2020. I highly recommend this guy.Thanks so much Bruno! Appreciated! us a very good deal to our Honda Odyssey 2020. I highly recommend this guy.Thanks so much Bruno! Appreciated! More
by Nancy
Employees Worked With
Bruno Nascimento
March 17, 2020
Excellent Service Prashant was extremely polite and calm; never being pushy as one might assume when dealing with a salesperson. Bruno helped out as well and was very i Prashant was extremely polite and calm; never being pushy as one might assume when dealing with a salesperson. Bruno helped out as well and was very informative. Based on the experience, I would shop there again if I'm going to purchase another vehicle. More
by Satisfied Customer
Employees Worked With
Bruno Nascimento, Prashant Nair
March 13, 2020
If you’re looking to buy or sell, this Honda location gives the best treatment, fair, honest with excellent customer service. This Honda dealer is our families go to for a great experience purchasing a c gives the best treatment, fair, honest with excellent customer service. This Honda dealer is our families go to for a great experience purchasing a car. Thanks Bruno. Regards Beate More
by Westenhofer
Employees Worked With
Bruno Nascimento
