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Parkway Honda

Toronto, ON

5.0
2,002 Reviews

1681 Eglinton Ave E

Toronto, ON

M4A 1J6

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2,002 Reviews of Parkway Honda

April 19, 2016

Always Honda This is my 3rd at Parkway Honda. I was going to settle for a Toyota Yaris giving Honda a break. However, I wanted to explore what Honda had for me. More

by Ingrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loc Ly
Apr 20, 2016 -

Parkway Honda responded

Congratulations Ingrid! We really appreciate you staying with the Honda brand. We are looking forward to delivering you the exciting new 2016 Honda Fit in the colour of your choice. Thank-you for recognizing Loc's efforts and a big thank-you for trust and continued loyalty to Parkway Honda we truly value your business. Bryndon Davies - President

April 19, 2016

Parkway Honda is the best dealership This is the first time I bought a car and I went to this dealership first and didn't have to go anywhere else. Darwin was exceptional in his customer More

by LAnand38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Lowe, Darwin Tipan
Apr 20, 2016 -

Parkway Honda responded

Congratulations on purchasing the award winning all new 2016 Honda Civic. You have made an excellent choice and we appreciate your trust and confidence in allowing us to be a part of your first vehicle purchase. On behalf of Darwin, Alyssa and the Parkway Team welcome to Civic Nation and the Parkway Honda family. Bryndon Davies - President

April 19, 2016

Know your trade in values Great initial service. Kirk Gonsalves was quick to respond to my email with an excellent offer. He was courteous and quickly made an appointment to More

by lee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk Gonsalves, Brandon Keen
Apr 20, 2016 -

Parkway Honda responded

Dear Mr. Kearns, thank-you for sharing your experience so candidly. As you pointed out both Kirk and Brandon performed at a five star level. It is my fault that the trade-in value of your vehicle became a contentious issue. Our process is to give transparent pricing for the vehicle and your trade-in to you as quickly as possible via e-mail subject to seeing the vehicle. We take the word of the customer that the vehicle is in 'good' condition with a 'normal' history. By that I mean it is free from accidents, owned by one owner and is a Canadian vehicle.(Our evaluations are always subject to seeing and driving your vehicle.) We simply did not ask enough questions about your trade-in before providing our value. Once we discovered that it had been repainted (accident?), was a previous rental vehicle and was a United States vehicle we had to adjust our pricing accordingly and our offer fell below what we had quoted you via e-mail. My apologies for the confusion and aggravation caused to you and we will look at a more detailed questionnaire being sent to our online clients with respect to describing their trade-in values in the future. Thank-you for the opportunity of earning your business. Bryndon Davies - President

Apr 21, 2016 -

lee responded

First, thank you for your quick response. To clarify, I was not trying to lay blame. I was pointing out your quote on the value of my vehicle was several thousand dollars below that received from other dealers who were privy to the same information I gave to Parkway. What you chose to factor in when determining value had little bearing. It is an open marketplace and you company simply lost a sale because of a disappointing trade in offer. I had thought you would like to know you were not competitive. It was your right to offer whatever value you thought appropriate. It was my right to take my business to another dealer. My point being it is wise for all consumers to do their due diligence if they expect to get good value.

Apr 23, 2016 -

Parkway Honda responded

Thank-you for your response Mr. Kearns we appreciate your comments. Bryndon Davies - President

April 16, 2016

My First and this will not be my last purchase @ Parkway...! Simply, a comfortable, easy and effortless car purchasing experience. Our sales representative, Loc Ly was knowledgeable, accommodating and went the e More

by CVP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loc Ly
Apr 16, 2016 -

Parkway Honda responded

Congratulations on your purchase! We appreciate you taking the time to share your experience and are thrilled with your five star rating. On behalf of Loc and the entire Parkway Honda team thank-you for your business we truly appreciate it. Bryndon Davies - President

April 12, 2016

excellent experience as first time car buyer I had a very pleasant and pressure-free experience with Darwin. As this was my first time buying a car I spent time shopping around and meeting with m More

by michaelsh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Tipan, Mark Diab
Apr 20, 2016 -

Parkway Honda responded

Congratulations Michael, Darwin is a true gentleman and I thank-you for recognizing him. We appreciate your positive review and the confidence that you display is recommending your friends and family. Thank-you for your business. We truly appreciate it. Bryndon Davies - President

April 09, 2016

A+++++ for Al A couple of years ago I bought a Civic and just recently an Accord from Parkway Honda. Al Ramji was the sales consultant who assisted me both times to More

by Christine B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramji
Apr 20, 2016 -

Parkway Honda responded

Hi Christine, thank-you for sharing your glowing review of Al Ramji. Parkway Honda is very fortunate to have such a great person as Al on our Team. He has developed a large and loyal following of extremely satisfied clients such as your self and for that we are truly thankful. We appreciate your business and continued loyalty to Al Ramji and the Honda brand. Bryndon Davies - President

April 08, 2016

Amazing experience continud after the sale I attended the Car Care Clinic at Parkway, a free seminar offered by the dealership to recent car purchases. Our speaker "The Car Lady" Christine was More

by dave2011
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine
Apr 08, 2016 -

Parkway Honda responded

Thank-you for taking the time to write your review about our free seminar for our valued clients. Christine is a real professional and takes her job to heart. She will be thrilled by your five star review. Thank-you for your business. Bryndon Davies - President

April 07, 2016

Civic We were in the market for a used car for my father and decided to go with Honda for their reliability and value. When we visited the dealership, we w More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramji
Apr 07, 2016 -

Parkway Honda responded

Hi Norm, Congratulations are your purchase of the Honda Civic which has been the number 1 selling car for 18 consecutive years. We appreciate you taking the time to write a review and to rate your experience five stars. Thank-you for your business it is truly appreciated. Bryndon Davies - President

April 07, 2016

Great service We were provided with great service. Altaz was very helpful. Great guy and person to work with. Definitely recommend. We will again but from same plac More

by Aly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramji
Apr 07, 2016 -

Parkway Honda responded

Hi Aly, thank-you for taking the time to share your five star review regarding Al. On behalf of Al and the entire Parkway team we thank-you for your business. Bryndon Davies - President

April 06, 2016

Excellent👍👍👍 I am visiting this parkway honda dealer ship since 2014 when i brought my new 2015 civic. I like parkway honda dealership the way they treat me. I fi More

by Hasan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Bustillos, Joel Evanoff, Gabrielle Ho, Mark Diab, Pratheese Premanathan
Apr 06, 2016 -

Parkway Honda responded

Hi Hasan, thank-you for taking the time to write such a wonderful review. We truly appreciate your business and thank-you for your trust and confidence. Bryndon Davies - President

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