Parkway Honda

Alternator Replacement In February 2017, I went in because I had a battery charge warning light occur right outside their shop. I had a choice of going down the road to an i In February 2017, I went in because I had a battery charge warning light occur right outside their shop. I had a choice of going down the road to an independent mechanic but chose Parkway Honda because I feel more comfortable with Honda parts and labour. I asked them if they would honour a competitor dealer's coupon of $50 off service repair. Unlike other dealers, they refused. I was initially quoted $500 - 550 for replacing the alternator with a re-manufactured one. When writing up the work order the quote suddenly became $650. I had to accept it as the alternator had failed and my car was virtually dying. I went in at noon and the car was promised at 4:00 p.m. They provide a free rental car if your service is over $200 but initially they told me they would drop me off to save on that expense. I got a call at 3:00 p.m. that my car was ready. I paid $612 including taxes which is a whopping amount for a re-manufactured alternator but I thought I at least had peace of mind with genuine re-manufactured Honda parts and service. Finally upon asking, I was told that they did not install a genuine Honda re-manufactured alternator but a third party one. Hence somewhat disappointed. More

Evaluating next buy options Been driving by Parkway Honda for years. Today I drove in to look at their pick up trucks. Was greeted warmly by young lad Joel who answered all quest Been driving by Parkway Honda for years. Today I drove in to look at their pick up trucks. Was greeted warmly by young lad Joel who answered all questions quickly. He then shifted the conversation to the Leafs based on the shirt and cap I was wearing. Kid knew hockey and cars. This made me comfortable and with no sales pressure. This is why I hadn't stopped before. Usually car dealerships put the screws to you in your first visit which scares you off and can be daunting. Seems Joel is patient, kind, well mannered who knows a good team when he sees one. The Leafs and Parkway Honda. I will be back to Parkway and back to see Joel. More

Trade in and re-lease of the Honda Civic was easy! Joel Evanoff was very confident and spoke honestly, when my wife and I dealt with him, right from the start. He's quick and B.S. free. We would defini Joel Evanoff was very confident and spoke honestly, when my wife and I dealt with him, right from the start. He's quick and B.S. free. We would definitely refer any other's to him in future, and we will go see Joel for future vehicles. Joel got us the price we wanted to pay on the 2017 Civic, no hassle. More

Pleasent Experience Joel is very friendly and helpful. He has a great knowledgable of Honda cars and kept my best interest in mind. He provided me with great customer ser Joel is very friendly and helpful. He has a great knowledgable of Honda cars and kept my best interest in mind. He provided me with great customer service, I would highly recommend him. More

Best experience Barzin is very helpful, friendly and knows what he is selling based on my experienced.I was treated to the most awesome service ever.Also this is my s Barzin is very helpful, friendly and knows what he is selling based on my experienced.I was treated to the most awesome service ever.Also this is my second time to bought a car to him coz he always give me a nice dealt.I would highly recommend Barzin to anyone who's planning to buy a car. Now I'm so happy to drive my new 2017 Honda CR-V exl thanks to Barzin Soltani :) More

Salesman, Machanic or SuperHero? Came in the other day to get my car looked at,as it started making a funny sound towards the front pssanger tire. The weather was horrible outside, po Came in the other day to get my car looked at,as it started making a funny sound towards the front pssanger tire. The weather was horrible outside, pouring rain at that. After waiting at the service department and it seemed rather busy. This young man approached me and offered his assistance. Very polite and well presented, i took him up on the offer and explained that i needed a service inspection. With the service department quite busy and Before i could begin to even explain the situation. He immediately offered to come take a look with me outside. I knew this wasnt his department. But followed him out into the rain. Explained the issue. And before i knew it. He explained he believed it was the brake pads getting low. Took me back inside, got me situated with a service department rep.and i was outta there soon after! I appraciate this young man going above and beyond to make my visit as short and pleasurable as possible! Cheers. Rob Fitzgerald. More

Brandon Ku great salesman As soon as we walked into dealership Brandon greeted us right away and gave us all the info we needed to trade in our car and get a new family car. Ve As soon as we walked into dealership Brandon greeted us right away and gave us all the info we needed to trade in our car and get a new family car. Very nice and knowledgeable and easy to work with!!! More

purchase of new vehicle Had good customer service in helping me make a decision on the best vehicle for my needs. Joel listened and then was able to answer most questions I Had good customer service in helping me make a decision on the best vehicle for my needs. Joel listened and then was able to answer most questions I could present him with and, if he didn't know the answer, was able to find out quickly. He was energetic and friendly without being overzealous or irritating. Joel would return calls/emails in a timely manner too. More

Wonderful experience! Joel was friendly and eager to help the second we walked into the dealership! He was very professional and knowledgeable, we will recommend him to eve Joel was friendly and eager to help the second we walked into the dealership! He was very professional and knowledgeable, we will recommend him to everyone! More

Excellent employee experience Joel was incredibly warm and welcoming when i visited the dealership in search for a new car. I didnt feel pressured or rushed like I have in the past Joel was incredibly warm and welcoming when i visited the dealership in search for a new car. I didnt feel pressured or rushed like I have in the past with many car dealerships. On top of that, he was very knowledgable and all of my questions were answered promptly. Overall an excellent experience at this dealership. Have already recommended to many of my friends. -Griffin Ragool More