Parkway Ford Lincoln

These deplorable people offered my mom, for her showroom-condition Ford Focus with senior-citizen mileage/still new car mileage at 63,000kms fully loaded $4500.00 on a trade in she paid $27,000 for showroom-condition Ford Focus with senior-citizen mileage/still new car mileage at 63,000kms fully loaded $4500.00 on a trade in she paid $27,000 for 8 yrs before. Everyone with a pulse, including an employee on premises secretly said she she should keep it, and that she was in fact being taken advantage of, as they WITHOUT a doubt, even according to each and every ad on kijiji, autotrader would get much more for it(over $8000). i qill tell everyone to avoid these sand-vipers. More

Very pleasant and accommodating when making an appointment. Like that they keep track of serving for me and then remind me . Service is both very good and complete and done quickly . appointment. Like that they keep track of serving for me and then remind me . Service is both very good and complete and done quickly . More

Traded in my 2020 Lincoln for a 2021 Lincoln. Amy was very professional and pleasant to work with. She was knowledgeable and addressed all of my questions. very professional and pleasant to work with. She was knowledgeable and addressed all of my questions. More

Excelent work professional staff always a good selection of cars great service set up friendly and polite and knowledgeble service crew great experience in these challenging times. of cars great service set up friendly and polite and knowledgeble service crew great experience in these challenging times. More

Very professional always keeps you informed of your vehicles progress. The service is done on time and if not they give you options as not to leave you without transportation. vehicles progress. The service is done on time and if not they give you options as not to leave you without transportation. More

Excellent service friendly staff highly recommend this facility for any maintenance on your Ford! They were super friendly and did the service that was required facility for any maintenance on your Ford! They were super friendly and did the service that was required More

Great service and service team is excellent. Lorraine is a treasure! I will miss Scott but I know the others will take good care of me a treasure! I will miss Scott but I know the others will take good care of me More

I am happy and satisfied for the services rendered by this company and I can highly recommend to some of my friends who need a service. this company and I can highly recommend to some of my friends who need a service. More

Phoned up and made a service appointment. Quick and easy. Told me what my truck was do for and recommend. I told them what I wanted. Made the appointment, drop off and pick up was easy. Told me what my truck was do for and recommend. I told them what I wanted. Made the appointment, drop off and pick up was easy. More

Not very pleased with the service.After I had tires Not very pleased with the service. After I had tires rotated I brought my 2017 F150 back to get the nuts re-torqued and they had over tightened them Not very pleased with the service. After I had tires rotated I brought my 2017 F150 back to get the nuts re-torqued and they had over tightened them and stripped the studs. Had to get a rental and leave the vehicle there. Brought it in for the recall on the door locks, a month later returned to get them fixed again as they were still freezing. Fixed that issue then had to return and get them to replace the interior portion of the locks and got a $500.00 bill. Picked up the truck and returned it the next day, window was installed incorrectly and had to leave it for another day for them to fix it. A week goes by and I have to now return because my tailgate won't open. Now they say there is a wiring issue and now I leave the dealer with a $600.00 bill. Took the truck in to have them look at the heated seat, they didn't fix it or really give me an explanation, they spent some time on it and they don't know what was wrong with it. Quite amazing now my cooling seat doesn't work. If you vehicle is out warranty and you want to have another visit after you get work done then by all means go to Parkway. It seems ever time I take my truck there I am returning for another issue. Dropped the vehicle off early am and left the keys in the the drop box with a big circle around my cell number and a note to call this number only. Got home and found a voicemail on the home phone. Not sure what was hard to understand about something simple as calling the correct phone number. Hard to justify a $149.00 hourly rate. More