89 Reviews of Parkview BMW - Service Centre
Warranty and Service Issues Have a 2009 BMW 335i with a known manufacturer defect. For 2 years the dealership serviced my car and did not fix the issue (even though the symptoms Have a 2009 BMW 335i with a known manufacturer defect. For 2 years the dealership serviced my car and did not fix the issue (even though the symptoms and problem were widely known; needed to replace all fuel injectors). The dealership waited until my extended warranty expired and then told me I needed to pay $6K for new injectors and a LP fuel pump. Ended up in a huge fight w service dept and BMW Canada - who finally paid half. Parkview no longer wanted to service my vehicle after my interactions w BMW HQ. In short - it's criminal what BMW does to customers - especially when you have a non-warranty vehicle and especially when there are KNOWN AND DOCUMENTED issued w their product. I would never recommend BMW to anyone, and this dealership is the worst of the worst. My advice - be sure to Google "BMW Model Type Problems" and visit the owner forums BEFORE you buy a BMW. It's amazing what you'll uncover. And avoid Parkview - they lack customer empathy, won't do the right thing, and take no responsibility for proactively helping customers with defective product (even when they KNOW it's defective). In my case, they took advantage of my situation; waited till things broke and then said I had to pay. They got their $3K - but now have a brand detractor, and someone who will never buy another vehicle from them again. More
Stay away from Service Department Be careful servicing your car here,They will charge you for the jobs that cover by BMW Warranty.don't authorize them for any diagnostics. STAY AWAY F Be careful servicing your car here,They will charge you for the jobs that cover by BMW Warranty.don't authorize them for any diagnostics. STAY AWAY FROM SERVICE DEPARTMENT. More
Excellent advise and service. The service I received at Parkway BMW was excellent. Company has deliver their product that satisfies my need and offer good after-sale services. Kin The service I received at Parkway BMW was excellent. Company has deliver their product that satisfies my need and offer good after-sale services. Kingsley, one of their specialist who is very friendly and he had gave my many professional advice. Staff in Parkview BMW have put a lot of effort to delivering such amazing services. More
Excellent Service The service I received at Parkway BMW was excellent. Larry was very attentive, and thorough and my car was fixed in a timely manner. Excellent custom The service I received at Parkway BMW was excellent. Larry was very attentive, and thorough and my car was fixed in a timely manner. Excellent customer service and follow up skills. Highly recommend! More
Excellent Service The service at Parkview BMW was very exceptional and they completed my vehicle in a timely manner. Andrew K has excellent customer service skills. Gre The service at Parkview BMW was very exceptional and they completed my vehicle in a timely manner. Andrew K has excellent customer service skills. Great Job! More
amazing service My overall service was amazing Andrew meet all my needs and beyond the turn around time was excellent and the work done on my car was perfect I will d My overall service was amazing Andrew meet all my needs and beyond the turn around time was excellent and the work done on my car was perfect I will definitely be going back here all the time to get my car needs More
Quick Tire Change Learned about the snow that was coming and asked for a quick turnaround.Dealership took care of changing my tires right away and even had time to wash Learned about the snow that was coming and asked for a quick turnaround.Dealership took care of changing my tires right away and even had time to wash my car! Thank you. More
Fabulous Sales and Sevice Experiences I have purchased two cars from the dealership and have had a first class experience in both cases. Staff are attentive, responsive and understand my n I have purchased two cars from the dealership and have had a first class experience in both cases. Staff are attentive, responsive and understand my needs. A most enjoyable buying experience. In addition, I chose to buy my second BMW from this dealership because of my Service experience with my first automobile. Quality care, focus on only what needs to be done and all in a timely fashion. I would highly recommend this dealership for an exceptional automotive experience. More
Crooks Parkview and the whole Quinn group are crooks! Worst service ever and poor workmanship, they won't even stand behind their repairs . Stay away from th Parkview and the whole Quinn group are crooks! Worst service ever and poor workmanship, they won't even stand behind their repairs . Stay away from this dealership!!!!!! More
Very poor service This place is complete disaster . After being promised a courtesy car for my service they tried to charge a $20 administration fee . Absolutely ridi This place is complete disaster . After being promised a courtesy car for my service they tried to charge a $20 administration fee . Absolutely ridiculous. I will never be back at this dealership . They are willing to lose a customer for $20 !? Andrew Brown did absolutely nothing to help the situation. Be very careful with this dealership More