Parkview BMW - Service Centre

I gave Parkview BMW a 10/10 rating because of their exceptional customer service, professionalism, and efficiency. From the moment I arrived, the staff (Richard Rikkonen) was welcoming, knowledgeable, exceptional customer service, professionalism, and efficiency. From the moment I arrived, the staff (Richard Rikkonen) was welcoming, knowledgeable, and attentive to my needs. The process was smooth, and they took the time to explain everything clearly. The quality of service exceeded my expectations, and I truly felt valued as a customer. I would highly recommend Parkview BMW to anyone looking for a top-tier dealership experience. More

James Yang is very friendly, patient and professional. He provided meaningful advices and explained why. He provided meaningful advices and explained why. More

Professional - from the greeting, service advisors and mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be More

I have a customer for many years and appreciate the staff friendliness, professionalism and willingness to assist in answering questions and providing excellent customer service. friendliness, professionalism and willingness to assist in answering questions and providing excellent customer service. More

Terrible issue resolution at the Service Department; provides dishonest and misleading quotes with urgent language to get you in, and then insists on a much higher price once you're there. Would've gone provides dishonest and misleading quotes with urgent language to get you in, and then insists on a much higher price once you're there. Would've gone elsewhere if it wasn't a dead battery replacement and would've had to arrange for another boost to leave the dealership. Their idea of a resolution is "we've reprimanded the person who provided the quote" as if that helps anyone. Dishonest and borderline scam. More

had my 328i in for service this past week and was treated like a customer should be treated. the initial intake process was super smooth and then the service advisor (robyn) walked me through the entire proc like a customer should be treated. the initial intake process was super smooth and then the service advisor (robyn) walked me through the entire process of the repair. The car was fixed in a timely manner and was returned to me cleaned and washed. Thank you to the entire staff at parkview keep up the good work More

Thanks to Andrew Kroher, who has overseen maintaining my last 3 cars at Parkview BMW. I appreciate your expertise and professionalism. I always know I'm in good hands with you. Also, a quick shout out to Da last 3 cars at Parkview BMW. I appreciate your expertise and professionalism. I always know I'm in good hands with you. Also, a quick shout out to Dave Golding, my salesman, who never leads me astray. Thanks for the great experience over the years!! More

Very thorough and prompt service. Employees are helpful and I have always been happy with results. Employees are helpful and I have always been happy with results. More

Parkview BMW is an attractive dealership staffed by friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the manageme friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the management level are accessible, often walking the floor and chatting informally with customers. I have purchased several vehicles at Parkview. Should your BMW require service, Parkview will most assuredly gain your confidence and trust. Tommy Chan (sales) and James Yang (service) are two good reasons to purchase a BMW from Parkview. While the BMW brand is upscale, the various staff members at Parkview are good people, down to earth! More

Convenient location and consistently excellent service. I’ve been there for >20 years. Thank yiu I’ve been there for >20 years. Thank yiu More