97 Reviews of Parkview BMW - Service Centre
Professional - from the greeting, service advisors and mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be More
I have a customer for many years and appreciate the staff friendliness, professionalism and willingness to assist in answering questions and providing excellent customer service. friendliness, professionalism and willingness to assist in answering questions and providing excellent customer service. More
Terrible issue resolution at the Service Department; provides dishonest and misleading quotes with urgent language to get you in, and then insists on a much higher price once you're there. Would've gone provides dishonest and misleading quotes with urgent language to get you in, and then insists on a much higher price once you're there. Would've gone elsewhere if it wasn't a dead battery replacement and would've had to arrange for another boost to leave the dealership. Their idea of a resolution is "we've reprimanded the person who provided the quote" as if that helps anyone. Dishonest and borderline scam. More
had my 328i in for service this past week and was treated like a customer should be treated. the initial intake process was super smooth and then the service advisor (robyn) walked me through the entire proc like a customer should be treated. the initial intake process was super smooth and then the service advisor (robyn) walked me through the entire process of the repair. The car was fixed in a timely manner and was returned to me cleaned and washed. Thank you to the entire staff at parkview keep up the good work More
Thanks to Andrew Kroher, who has overseen maintaining my last 3 cars at Parkview BMW. I appreciate your expertise and professionalism. I always know I'm in good hands with you. Also, a quick shout out to Da last 3 cars at Parkview BMW. I appreciate your expertise and professionalism. I always know I'm in good hands with you. Also, a quick shout out to Dave Golding, my salesman, who never leads me astray. Thanks for the great experience over the years!! More
Very thorough and prompt service. Employees are helpful and I have always been happy with results. Employees are helpful and I have always been happy with results. More
Parkview BMW is an attractive dealership staffed by friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the manageme friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the management level are accessible, often walking the floor and chatting informally with customers. I have purchased several vehicles at Parkview. Should your BMW require service, Parkview will most assuredly gain your confidence and trust. Tommy Chan (sales) and James Yang (service) are two good reasons to purchase a BMW from Parkview. While the BMW brand is upscale, the various staff members at Parkview are good people, down to earth! More
Fantastic experience with the whole service team. James was great. Always a smooth experience with Parkview BMW. We appreciate all they do for all of our cars. James was great. Always a smooth experience with Parkview BMW. We appreciate all they do for all of our cars. More
Professional, respectful, knowledgeable and appropriately friendly manner that all staff exhibit at Parkview BMW ensures our conference is going to continue. Thanks for keeping your standards at this high le friendly manner that all staff exhibit at Parkview BMW ensures our conference is going to continue. Thanks for keeping your standards at this high level. More