Parkview BMW

Warranty and Service Issues Have a 2009 BMW 335i with a known manufacturer defect. For 2 years the dealership serviced my car and did not fix the issue (even though the symptoms Have a 2009 BMW 335i with a known manufacturer defect. For 2 years the dealership serviced my car and did not fix the issue (even though the symptoms and problem were widely known; needed to replace all fuel injectors). The dealership waited until my extended warranty expired and then told me I needed to pay $6K for new injectors and a LP fuel pump. Ended up in a huge fight w service dept and BMW Canada - who finally paid half. Parkview no longer wanted to service my vehicle after my interactions w BMW HQ. In short - it's criminal what BMW does to customers - especially when you have a non-warranty vehicle and especially when there are KNOWN AND DOCUMENTED issued w their product. I would never recommend BMW to anyone, and this dealership is the worst of the worst. My advice - be sure to Google "BMW Model Type Problems" and visit the owner forums BEFORE you buy a BMW. It's amazing what you'll uncover. And avoid Parkview - they lack customer empathy, won't do the right thing, and take no responsibility for proactively helping customers with defective product (even when they KNOW it's defective). In my case, they took advantage of my situation; waited till things broke and then said I had to pay. They got their $3K - but now have a brand detractor, and someone who will never buy another vehicle from them again. More

Found the car I was after at Parkview After my vehicle was written off in an accident, I researched many options and determined a gently used BMW X5 would be my next vehicle. I found exac After my vehicle was written off in an accident, I researched many options and determined a gently used BMW X5 would be my next vehicle. I found exactly what I was after one day online at Parkview. I got great service from Ken Eggett and the team at Parkview, a lovely vehicle at a good price. More

The best dealership ever . Reception was very friendly and she contacted Leslie Wong. He was very friendly comfortable to be with. Very friendly and accommodating . This is our Reception was very friendly and she contacted Leslie Wong. He was very friendly comfortable to be with. Very friendly and accommodating . This is our first luxury car . We defiantly will recommend Leslie. More

Salesperson was Excellent I was greeted at the dealer by Kenneth Leggett. I had made an appointment and he contacted me immediately. He worked through the vehicle which was t I was greeted at the dealer by Kenneth Leggett. I had made an appointment and he contacted me immediately. He worked through the vehicle which was the best fit for my needs. He developed a plan to work through financing options. Ken's expert knowledge in the vehicles, detail and low pressure approach we highly appreciated. It was one of the best purchase experiences I have ever had. I walked away feeling that was an honest guy and this is a win win. More

Excellent Customer Service It was a pleasure to purchase our new car from Parkview BMW. Lambri and Ken were very professional and accommodating. Friendly people and a pleasure It was a pleasure to purchase our new car from Parkview BMW. Lambri and Ken were very professional and accommodating. Friendly people and a pleasure to deal with. More

Excellent Over-all Customer Service The employees who attended to me from the first time I visited the dealership until I picked up the car were very helpful and accomodating. Excellent The employees who attended to me from the first time I visited the dealership until I picked up the car were very helpful and accomodating. Excellent service over-all. I received calls and emails from them, days after I bought my car, to check my experience with the car and to assure me that I can always contact them anytime if I have any question about the car. More

Outstanding customer service We found the entire staff of Parkview to be very knowledgeable and professional. Our sales representative, Joe O. worked especially hard at finding t We found the entire staff of Parkview to be very knowledgeable and professional. Our sales representative, Joe O. worked especially hard at finding the most appropriate and suitable vehicle for our needs. We would most definitely recommend Joe and his team !!! More

Great experience Great honest service throughout the entire buying experience. Fair price for car and trade-in. Delivery service was excellent. Parkview really seem Great honest service throughout the entire buying experience. Fair price for car and trade-in. Delivery service was excellent. Parkview really seems interested in ensuring that you get the car you want. Thanks. More

Awesome First Time New BMW Purchase At Parkview Bought our first new BMW from Parkview last weekend and the team were excellent. From Sales with Leslie Wong, Business Manager Aras Farsad and Product Bought our first new BMW from Parkview last weekend and the team were excellent. From Sales with Leslie Wong, Business Manager Aras Farsad and Product Genius/Delivery Specialist Adrian Lupu the three gents we worked with were absolutely spot on. Knowledgeable, approachable, patient with no pushy sales, to-the-point and efficient appointments/paperwork and expert knowledge at the tutorial with Adrian to learn the car's technology and systems. All this added to a great experience and if BMW keep on producing great cars, we will be customers for life. Oh, and the red bow on the car in the delivery suite was a nice touch too! Thanks everyone. More

Pleasant new car purchase experience overall purchase experience was seamless. Dave was able to answer all my concerns and be able to work with me for my needs. Although I have a small i overall purchase experience was seamless. Dave was able to answer all my concerns and be able to work with me for my needs. Although I have a small issue on delivery date, but everyone, Dave/Matthew/Min and Corey, did excellent job taking care of the issue on delivery date. Would certainly work with them again. More