Parksville Chrysler Ltd.

Up from Victoria to get recalls done We live in Victoria prefer to get work done at this dealership. Staff is amazing. Happy with our service. Will always bring our truck here We live in Victoria prefer to get work done at this dealership. Staff is amazing. Happy with our service. Will always bring our truck here More

Above and beyond I have purchased four new vehicles and now ordered a new 2019 Ram 1500 Limited.Parksville Chrysler and their staff truly cares about all their custome I have purchased four new vehicles and now ordered a new 2019 Ram 1500 Limited.Parksville Chrysler and their staff truly cares about all their customers and they are the best dealership that l have ever dealt with. The quality to detail and presentation is second to none, this starts from the top, thank you Bruce for all your help. More

ALMOST KILLED ! Was almost killed using one of their new Dodge Rams. After 1 year of use, while driving on the highway the brakes completely failed - WHILE DRIVING ! Was almost killed using one of their new Dodge Rams. After 1 year of use, while driving on the highway the brakes completely failed - WHILE DRIVING ! The brake pedal was touching the ground and not active at all ! When I -- somehow made it alive -- to the dealership to complain I was treated terribly. "They said well it's a 1-year-old truck" in a tone that this should be typical ... "What are you trying to achieve?" the other salespersons said. Not one ounce of empathy that I was almost killed using one of their new trucks. Grateful to be alive. NEVER SHOP AT PARKSVILLE CHRYSTLER ! More

Highly disorganized service department Long story short was qouted 2 hours for tranny diagnosis took 20 hours over 3 days of lies. Brought my new car there for a recall simple plug in and u Long story short was qouted 2 hours for tranny diagnosis took 20 hours over 3 days of lies. Brought my new car there for a recall simple plug in and update on board computer qouted 45 mins to an hour took 2 and a half hours More

Waste of time Parksville Chrysler was advertising a Crossfire that I was very interested in buying. I phoned ahead and told them I would drive up from Victoria to Parksville Chrysler was advertising a Crossfire that I was very interested in buying. I phoned ahead and told them I would drive up from Victoria to see it today (6 June 2018). I had the cash in my pocket and was ready to buy the car but was told, when I got there, that the car was inoperable as it has a "cluster" problem (the dash board was completely disassembled) so I would not be able to test drive the vehicle. Then I was told if I came back in a hour or so, they would try to repair the problem but, surprise(!), it did not happen. More

Excellent experience! I searched for the perfect truck to meet all my needs but continually found dealerships pushing trucks I did not want. When I contacted Parksville Ram I searched for the perfect truck to meet all my needs but continually found dealerships pushing trucks I did not want. When I contacted Parksville Ram I dealt with salesman Tim. Tim was professional, courteous, product knowledgable, and honest. Prior to contacting Parksville Ram I learned 95% of Ram dealers are marking up there prices (dealer markup) significantly ($4-5000) to cover Ram incentives. I was offended...it's bad and dishonest business practice to me. Thankfully Parksville Ram is one of the few that doesn't add dealer markups and prove it when prices are broken down. I purchased my Ram 3500 longhorn and love it. Tim ensured a pressure free environment and followed up after I made the purchase. Thank you Tim and Bruce (owner) I appreciate your sale ethics when so many other dealerships lack. More

Used vehicle sold not road worthy Bought a used 4WD vehicle that had front and back mismatched tires. A year later, at the 100K service ($1100) was still not told of the issue. I disco Bought a used 4WD vehicle that had front and back mismatched tires. A year later, at the 100K service ($1100) was still not told of the issue. I discovered the problem myself when told by the dealership that I required extensive rotor/brake work due to corrosion, and I checked the past maintenance records and my tires. The tires had not been removed during the 100K service, and the tires/rotors/brake pads were deemed my problem to replace. More

I walk in with a print out from my comp. I asked if they had this truck and they said no they did not but could get me one in. I wonted to look at before I got one so they said I could look at one that the had this truck and they said no they did not but could get me one in. I wonted to look at before I got one so they said I could look at one that the parts guy had??? why would I look at one that I could not buy. I said My dad was lied to in duncan and this dealer said they never lied to any ONE. I said I do not think any dealer could say that and he told me to get off his lot !!!!!!! I was told latter they do not like it at all if you bring in a print out from the dodge canada with a price on it. I reported the dealer the Chrysler Canada. When this guy told me to leave he spun around in his chair and pick up the phone so his back was to me. I had 2 year olds act better then this guy. More