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Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 859 reviews
May 15, 2017
Top notch Bought a new truck grin Grove Dodge. I found it a better experience than purchasing my last truck from Londonderry Dodge. Steven was very informati Bought a new truck grin Grove Dodge. I found it a better experience than purchasing my last truck from Londonderry Dodge. Steven was very informative and sticked too the trucks that I wanted to look at. He gave me all the numbers that I requested too make my decision. He was not pushy at all and it was a relaxing process. Mark was the same way. Gave me all the information on the financial side I needed and I was not pressured on products that I knew I didn't want. Overall great experience More
by Ryan Kieser
Employees Worked With
Steven Rothweiler, Mark Japuncic
May 15, 2017
Great vehicle buying experience We bought our 2015 Ford Explorer Sport Edition and we couldn't be happier. We received excellent service from the moment we walked in. Thanks Grove Do We bought our 2015 Ford Explorer Sport Edition and we couldn't be happier. We received excellent service from the moment we walked in. Thanks Grove Dodge! More
by Suvsport
Employees Worked With
Marcello Cimino, Diya Jaber, Mark Japuncic, Mike Polny
May 13, 2017
Excellent and friendly service We had Tyler B. Awesome guy. We live 5.5 hours away and he managed to sort everything out over the phone. All the paperwork was ready and car was goo We had Tyler B. Awesome guy. We live 5.5 hours away and he managed to sort everything out over the phone. All the paperwork was ready and car was good to go as soon as we arrived. He made sure we were happy with our choice and if any changes were needed. Very humble and honest guy. If I ever get a vehicle again I will be looking his way. More
by danandjamie
Employees Worked With
Diya Jaber, Tyler Bunz, Mark Japuncic
May 12, 2017
Purchase of a new used truck Roman was quick to respond when I first contacted the dealership. He was reapectfull and knowledgeable during the whole process. Communication was con Roman was quick to respond when I first contacted the dealership. He was reapectfull and knowledgeable during the whole process. Communication was conducted over text which worked best for me. I subsequently scheduled a in person visit the following day first thing. When I arrived at the dealership the dealership attempted to play me against another potential buyer even though I had an appointment with Ronan. After some conversation, Roman was good to deal with but it was clear he was taking direction from the used sales manager Dom. A couple days later I agreed to purchase the vehicle with the exception a piece of trim on the top of the truck bed be replaced. I was advised it would be covered under warranty. Turns out after the purchase the dealership declined to warranty it. The piece has a cost of $63. They dealership could have simply eaten the cost but chose not too. The used sales manager Dom lowballed me hard on my trade in. I was able to sell my trade in privately a week after my new purchase for $9500 more then he offered. I wasn't trying to get what I could in a private sale but wanted a reasonable trade it so I didn't have to deal with any tire kickers. During the finance portion, Finance tried to force me into multiple unnecessary added expenses and fees but I knew better. Cant really be upset at this as its their job to try. Over all, I was satisfied with my purchase. The trunk had a final price of what I wanted to pay. The truck has been put to good use and has been running great. Thanks again Roman! More
by Kclark
Employees Worked With
Domenico Gulli, Roman Karpinskyy
May 11, 2017
Great service, Highly recommend Roman did an outstanding job assisting me in purchasing a vehicle from Grive dodge. He was very professional and was able to answer all questions pro Roman did an outstanding job assisting me in purchasing a vehicle from Grive dodge. He was very professional and was able to answer all questions promptly and accurately. I was very pleased with the service and feel the drive from Calgary was well worth it. Highly recommend! More
by Go.Oilers
Employees Worked With
Marcello Cimino, Roman Karpinskyy
May 08, 2017
friendly, helpful On my recent trip to Grove dealer I was just interested to only take a look. However very friendly and helpful encounter lead me to purchasing car tha On my recent trip to Grove dealer I was just interested to only take a look. However very friendly and helpful encounter lead me to purchasing car that day. It was surprisingly quick , professional service exceeding my expectation. I'm very happy More
by spark
Employees Worked With
Marcello Cimino, Warren Touchette
May 05, 2017
Bara was absolutely accommodating in all ways. Bara did a very good job pushing to get me a great deal on a new truck. Very happy with the overall experience. Definitely recommend talking to Bara. Bara did a very good job pushing to get me a great deal on a new truck. Very happy with the overall experience. Definitely recommend talking to Bara. More
by Kyle L.
Employees Worked With
Mark Japuncic, Bara Obeidat
May 05, 2017
Over and Above Talk about working over and above to make this deal work for me and my Husband! They are patient, understanding and looks at the situation from all an Talk about working over and above to make this deal work for me and my Husband! They are patient, understanding and looks at the situation from all angles. We are once again proud owners of a new vehicle, I will continue to use Grove Dodge as our dealership and highly recommended to anyone looking for top notch service and support! Thanks to Tyler, Mark and Marcello. I don't know names but the ladies at the front are very friendly and accommodating! More
by CardinalGallern
Employees Worked With
Marcello Cimino, Tyler Bunz, Mark Japuncic
May 05, 2017
Excellent service, quick and easy. Bara was very helpful. The transaction was very quick and easy. He was very professional and treated me as his friend. Very accommodating. Amazing sal Bara was very helpful. The transaction was very quick and easy. He was very professional and treated me as his friend. Very accommodating. Amazing sales man and would recommend him to anyone. More
by Sherwin sario
Employees Worked With
Bara Obeidat
May 04, 2017
Third times the charm. My first purchase end of November 2011 was a good experience trading out of another brand for a new 2012 Ram 1500 (albeit a base model). Second purc My first purchase end of November 2011 was a good experience trading out of another brand for a new 2012 Ram 1500 (albeit a base model). Second purchase intent in April 2014 was to upgrade. In the end I was not impressed with the team, the sales person did not seem to be very experienced or informative, questions and communications that required other team members was relayed through this person and not directly to myself, very confusing. Upsell and pressure tactics seemed to be a high priority in closing the deal. Third trip to Grove Dodge in April 2017 to upgrade again was the best experience to date. Glad to see much has changed. Jessica was a pleasure to deal with answering any questions directly or providing introduction to staff that could and would reply directly to my concerns without upsell or pressure to close (Thank you Mark and Dom). I am happy that I gave the dealership another opportunity and will recommend Grove Dodge. More
by Lare
Employees Worked With
Mark Japuncic, Domenico Gulli, Jessica Carmichael
