Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Fantastic service While on my way out of town for work, my engine light came on with a message to service DEF. I pulled into the dealership without a appointment and ca While on my way out of town for work, my engine light came on with a message to service DEF. I pulled into the dealership without a appointment and cannot thank the Grove Chrysler Dodge service team (Annette and Matthew) enough for providing a fantastic service. They were great from start to finish. They got me in, performed diagnostic, found the problem and replaced the defective DEF injector and got me back on the road. Thanks again.. More
Excellent Steve the salesman was knowledgeable, friendly and not pushy. Let us make the decision. Provided tips. Insured we were satisfied with the deal. Gre Steve the salesman was knowledgeable, friendly and not pushy. Let us make the decision. Provided tips. Insured we were satisfied with the deal. Great experience over all. More
Service without a doubt!!!! The service department, start to finish, excellent. Tristan was an excellent communicator, knew exactly where you were with your vehicle at all times. The service department, start to finish, excellent. Tristan was an excellent communicator, knew exactly where you were with your vehicle at all times. Delivered on time with all repairs completed correctly. More
Client first.., thanks to the Grove Dodge service team for providing an overall great experience. The staff were accommodating, knowledgeable and informative. Thank thanks to the Grove Dodge service team for providing an overall great experience. The staff were accommodating, knowledgeable and informative. Thanks again and happy new year More
Out of town visitor We smelled gas when driving and took the van in. Dealership, Vincent and his team went above and beyond to get us back on the road by the next day as We smelled gas when driving and took the van in. Dealership, Vincent and his team went above and beyond to get us back on the road by the next day as we had to drive to Winnipeg from Spruce Grove More
great service Walk in no appointment got me in with in ten minutes .washed my Jeep gave inspection free of Charge.customer lounge clean and tidy nice store . Walk in no appointment got me in with in ten minutes .washed my Jeep gave inspection free of Charge.customer lounge clean and tidy nice store . More
Excellent service as always I always get amazing service at Grove Dodge. They are friendly and knowledgeable. If there is a problem it gets fixed. I’ve had my Jeep for a year and I always get amazing service at Grove Dodge. They are friendly and knowledgeable. If there is a problem it gets fixed. I’ve had my Jeep for a year and a half now and I wouldn’t dream of taking it anywhere else for service. More
Annette is a consummate professional Annette found an anomaly with the warranty registration for my vehicle. She quickly traced it back and had the error corrected. Without her astute and Annette found an anomaly with the warranty registration for my vehicle. She quickly traced it back and had the error corrected. Without her astute and professional help I may have been in a serious warranty bind in the future. She also ensured that appropriate servicing was performed on my truck. I also have to mention that the tech inspected my air filter and determined a change was not required! Most other places would change it , needed or not, just to up the sale. It's reassuring to know there are still people with integrity. More
Ram RT TEAM GIVER This was a great experience because they were able to answer all my questions. Also, I had just purchased a used vehicle that had a transferable warra This was a great experience because they were able to answer all my questions. Also, I had just purchased a used vehicle that had a transferable warranty and Mark in finance was so helpful in doing that for me. Again, the sevice department was great and I am very happy with the work they did. The techs were very clean and also took care of my truck. Thanks everyone. More
Terrible customer contact Although I have rated this at 1 star, let me explain the end service was great. The front end initial contact was beyond terrible. Advisor was argumen Although I have rated this at 1 star, let me explain the end service was great. The front end initial contact was beyond terrible. Advisor was argumentative, provided mis information, spoke down to me. The best description would be to compare this advisor to the cartoon the Simpsons, with the advisor being portrayed as Marge Simpson's sister working at the DMV. There is a ton of options for service within the Edmonton region, this group needs to step up their game. More







