Parkland Chrysler Dodge Jeep Ram

Lots of up front promises We purchased a 2017 Caravan on Boxing Day 2017. The sales person Tyler and the sales manager said it had a blue ray in the back for our daughter. Wh We purchased a 2017 Caravan on Boxing Day 2017. The sales person Tyler and the sales manager said it had a blue ray in the back for our daughter. When we got it home we tried to put in the blue ray disc, not a blue ray a DVD. We called the dealership and they said they would check if they could change it. They said not do able. I said something else to make amends, they said mats for the rear. They discovered they don't make the molded mats for the rear. I said put in a video screen for the rear viewer, that's where things went off the rails. After numerous promises about making this right they have stopped returning my calls. I have left Dom the sales manager 19 voicemail... I guess we have different concepts of customer care and follow up. More

Amazing!! They did everything they could for me! I had a HORRIBLE experience with Sherwood dodge and these guys made it worth it to buy again! Thanks to Tyler B They did everything they could for me! I had a HORRIBLE experience with Sherwood dodge and these guys made it worth it to buy again! Thanks to Tyler Bunz for selling us such a great SUV I will only be buying from Grove Dodge from now on! Highly recommend these guys! More

SERVICE EXPERIENCE GREAT PEOPLE AND SERVICE. DEFIANTLY WILL COME BACK! TRISTAN AND TAYLOR WERE GREAT. SERVICE WAS QUICK AND RESPONSIVE AND TOOK CARE OF MY CAR WELL. GREAT PEOPLE AND SERVICE. DEFIANTLY WILL COME BACK! TRISTAN AND TAYLOR WERE GREAT. SERVICE WAS QUICK AND RESPONSIVE AND TOOK CARE OF MY CAR WELL. More

2014 Ram 1500 Longhorn. Excellent condition. Sticker price online was lower than other dealerships with similar used stock. Truck was even better looking in person than online. Excellent conditio Sticker price online was lower than other dealerships with similar used stock. Truck was even better looking in person than online. Excellent condition for a 2014. It was great doing business with Steven. Highly recommended. More

Awesome Work is great i will go back for another service in the near future... I will recommend you guys to my friends and co worker. 😁 Work is great i will go back for another service in the near future... I will recommend you guys to my friends and co worker. 😁 More

Amazing We have purchased and leased several vehicles through Adam Fayad over the last 15 years, always amazing to deal with. We have never been disappointed, We have purchased and leased several vehicles through Adam Fayad over the last 15 years, always amazing to deal with. We have never been disappointed, very quick and efficient. More

Typical used car salesman Salesman first told me of a trade in price for my vehicle which turned into a lower trade in value and a “waiving of fees” which turned out to be I do Salesman first told me of a trade in price for my vehicle which turned into a lower trade in value and a “waiving of fees” which turned out to be I don’t have to pay for something that I’m not getting ie warranty for tires and rims and key fob warranty. The manager when I spoke to him agreed to honour the trade in value I was originally told as I told him it isn’t a waiving of fees if I don’t actually get the warranty. When picking up the vehicle after signing the bill of sale as we got the key(s) we were then told that by the way there is only one key fob and that if we had taken the warranty we could have come back later and say that we had lost one and it would have been replaced. Then the salesman said that he “felt bad” about that and he would see about covering the part of the cost and that he would throw in a free oil change which the finance person already said I was getting. Unfortunately I didn’t get the offer to cover part of the fob cost in writing. We were told that the vehicle had been filled up for me - when I test drove it on the Sunday it was full but not when I picked it up to take home. More

Not impressed Sure they are fast to get you in a car. But after the sale is done they don’t follow up or return your calls or emails. I’ve called multiple times Sure they are fast to get you in a car. But after the sale is done they don’t follow up or return your calls or emails. I’ve called multiple times speaking to many different people even tried emailing. And I did not get one call back from no one. To start I called the front desk secretary 3 times and left messages for her to tell Cole to call since he was unavailable. Cole, I spoke to you once on the phone and through email about my car missing a spare tires you never returned my call or email. Adam, i spoke to you on the phone as well about my car missing a spare tire. You told me you’d look into it and have Cole call me right away. No returned call. Domenico my Dad spoke to you directly. You said you’d take care of me. Again. No phone call and days have passed now. Thank you for the great customer service. More

In a rush I brought my truck in on a whim hoping to get an oil change at least... I had 1.5 hours. They got me in right away, completed an oil change, front and I brought my truck in on a whim hoping to get an oil change at least... I had 1.5 hours. They got me in right away, completed an oil change, front and rear diff oil change and transfer case service. Also did an inspection in which they found an exhaust manifold leak and booked me in the near future to have it repaired. Knowledgeable and polite! Great work! More