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Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
843 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 843 reviews
February 05, 2021
I just bought a new Ram 1500 Classic from these guys on February 4 2021. First of all the best truck buying experience I ever had. We all know what vehicle shopping can be like. These guys weren’t pushy February 4 2021. First of all the best truck buying experience I ever had. We all know what vehicle shopping can be like. These guys weren’t pushy and right up front. From the finance guy that did the paper work to my salesman Stu. Everyone was friendly, smiling and upbeat. What a great atmosphere and a bunch of pleasant gentleman. Not to forget, I sold my truck 2 days prior and had no ride out there to pick up my truck. They drove and picked me up in Sherwood park. (WOW) Thanks to all of you there for making my truck buying experience the best ever. I highly recommend them to anyone. Regards Cory Stevens More
by cory Stevens
Employees Worked With
Marcello Cimino, Tyler Bunz, Mark Japuncic, Stu Coulson, Daniel El-houmairi
February 02, 2021
I bought a new 2021 warlock from Parkland Dodge. Pavel and the rest of team were great to deal with l would recommend to anyone looking for a new our used to check these guys out and the rest of team were great to deal with l would recommend to anyone looking for a new our used to check these guys out More
by Steve
Employees Worked With
Pavel , Mark Japuncic
January 30, 2021
Took vehicle in as was blowing cold air in -20. Astin was very helpful and kept me up to date on what was happening. Very happy with excellent Customer Service provide. So much better service with new ow was very helpful and kept me up to date on what was happening. Very happy with excellent Customer Service provide. So much better service with new owner. Would recommend now. More
by Sharon
Employees Worked With
Astin Forster
January 24, 2021
Excellent service, help with our families needs. I would recommend to anybody looking for a new vehicle. They don’t pressure you into getting a vehicle and are very resourceful. recommend to anybody looking for a new vehicle. They don’t pressure you into getting a vehicle and are very resourceful. More
by Banksy195
Employees Worked With
Jemilea Berg
January 12, 2021
They provides Good quality and selection of vehicles. The sales and finance staff were friendly and helpful, and genuinely cared about the experience of buying a new vehicle. The sales and finance staff were friendly and helpful, and genuinely cared about the experience of buying a new vehicle. More
by rich.robinson
Employees Worked With
Mark Japuncic, Matteo Cimino
January 11, 2021
Service for oil change & tire rotation was quick and friendly. Changed dirty air filter but didn't push other service work on me. Even gave my truck a fast wash. friendly. Changed dirty air filter but didn't push other service work on me. Even gave my truck a fast wash. More
by Cathy S
Employees Worked With
Tyrone Corsaut
January 05, 2021
Always have great service when i go to Parkland Dodge. People are friendly and very helpful. They will always let me know if something else needs to be done. People are friendly and very helpful. They will always let me know if something else needs to be done. More
by Fdeslauriers
Employees Worked With
Bonnie
December 28, 2020
F I COULD GIVE THIS PLACE A ZERO RATING I WOULD. I CAN NEVER TELL ANYONE WHERE TO GO BUY A VEHICLE BUT IF YOU DEFINATELY DO NOT WANT TO BE DISSAPPOINTED NEVER STEP FOOT AT THIS DEALERSHIP. IM IN SHOCK THA NEVER TELL ANYONE WHERE TO GO BUY A VEHICLE BUT IF YOU DEFINATELY DO NOT WANT TO BE DISSAPPOINTED NEVER STEP FOOT AT THIS DEALERSHIP. IM IN SHOCK THAT THESE PEOPLE TREAT PEOPLE LIKE THIS AND THEY GET AWAY WITH IT. I BOUGHT A VEHICLE 2 AND A HALF WEEKS AGO FROM THIS DEALERSHIP, THIS VEHICLE HAS ONLY BEEN ON THE ROAD 4 TIMES AND FOR THE MOST PART IT HAD BEEN PARKED IN THE GARAGE, IN BETWEEN THOSE TIMES I HAVE HAD ISSUES WITH THE TRUCK WHICH THEY DID SOME MAJOR REPAIRS TO. AND I BELIEVE SOME ON THESE REPAIRS PLAYED A PART TO THE BREAKING DOWN OF THIS VEHICLE. WHILE I WAS DRIVING ON THE HIGHWAY THE VEHICLE STARTED SHIFTING GEARS ON ITS OWN AND I WAS DOING ABOUT 100KM BY THE TIME I PULLED TO THE SIDE OF THE ROAD I HAD LOST TRANSMISSION FLUID AND A LOT OF SIGNALS SHOWED UP ON MY DASH. I CALLED BACK THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN FOR REPAIRS, ITS WAS TOWED TO THE DEALERSHIP AT AROUND 5/6PM AT NIGHT, I SPOKE TO SALES DEPARTMENT AND THEY TOLD ME EVERYTHING WILL BE TAKEN CARE OFF SINCE I BOUGHT THIS TRUCK 2 WEEKS AGO, THE NEXT DAY I RECEIVED AN EMAIL MESSAGE FROM THE SERVICE DEPART TELLING ME THAT THEY FOUND A SCREW DRIVER IN MY OIL FILTER AND BECAUSE OF THIS REASON THERE IS NO WARRANTY AND THEY WOULD BE CHARGING ME $300+ JUST TO REMOVE THE OIL FILTER AND ADD MORE OIL TO SEE IF THE TRUCK WOULD START, I REQUESTED MORE PICTURES AND THEY TOLD I WOULD BE GETTING THEM SENT TO MY EMAIL WHICH I NEVER RECEIVED BESIDES THE ONLY ONE PICTURE WHICH WAS ATTACHED TO THE EMAIL. THE SALES DEPARTMENT AT THIS TIME STARTED GIVING ME A RUN AROUND AND THEY TOLD ME THEY BELIEVED SOMEONE WENT UNDER MY TRUCK WHILE I HAD GONE INTO THE STORE AND THEY STUBBED YOUR OIL FILTER WHICH THEN CAUSED YOUR ENGINE TO SEIZE AND BECAUSE OF THIS REASON WE WILL CHARGE YOU $14000 TO REPAIR YOUR ENGINE. THEY WERE SO QUICK TO DENY THE SCREW DRIVER CLAIMING IT WASNT THEIRS BUT I FOUND A CRESCENT WRENCH IN MY FRONT HOOD AND THEY STILL CANT ANSWER HOW THAT HAPPENED. ALL THIS HAPPENED 2 DAYS BEFORE CHRISTMAS. THEY HAVE DONE NOTHING AT ALL TO HELP, DEPARTMENT WAS NOTHING BUT RUDE WHEN I STARTED SPEAKING UP ABOUT THE ISSUE, I HAVE HAD THE SALES MANAGER THROW A FEW RACIAL COMMENTS TOWARDS ME, THEY HAVE BEEN COMMENTS SAID IN REGARDS TO MY SKIN COLOR AND HOW WE TREAT VEHICLES, THEY HAVE MADE ME WAIT FOR DAYS AND NONE OF THE PROMISES MADE HAVE BEEN FUILFILED UNTIL I COULD IN TODAY AND I WAS TOLD BY A SALES REP THAT THE ONLY THING THEY ARE WILLING TO DO FOR ME IS TO TAKE THAT VEHICLE BACK AND TRADE IT IN FOR A NEW TRUCK WHICH MEANS I WOULD BE BUYING 2 VEHICLES AT ONCE..... More
by richard
Employees Worked With
Norman Mercier, Marcello Cimino, Tyler Bunz, Mark Japuncic
