
Park Shore BMW
North Vancouver, BC
Is this your dealership?
Filter Reviews by Keyword
By Type
117 Reviews of Park Shore BMW
We appreciate the exceptional service provided by Solomon at BMW Services. From the moment I stepped into the service department, Solomon exemplified professionalism, expertise, and an unwavering commitment at BMW Services. From the moment I stepped into the service department, Solomon exemplified professionalism, expertise, and an unwavering commitment to customer satisfaction. Solomon’s attention to detail and dedication to delivering a truly white-glove experience set him apart. He took the time to thoroughly explain the service process, kept me informed with timely updates, and ensured that every aspect of my experience was seamless and stress-free. His knowledge of BMW vehicles and his ability to anticipate customer needs made me feel confident that my vehicle was in the best hands. Not only did he handle my concerns with efficiency and precision, but he also went above and beyond to make sure I was comfortable and well taken care of. It is rare to find someone who takes such personal pride in their work, and Solomon does so with an outstanding level of professionalism and care. BMW Services should be incredibly proud to have such a dedicated and customer-focused team member. Solomon is truly an asset to the organization, and his level of service reflects the luxury, precision, and excellence that BMW represents. Because of him, I will confidently continue bringing my vehicle to BMW Services and recommending their team to others. Thank you, Solomon, for your exceptional service and dedication—it does not go unnoticed! More
"I recently booked a service appointment for my car at BMW North Shore, expecting a smooth experience. However, when I arrived, I was informed that my car would need to stay for 24 hours, and no courtesy BMW North Shore, expecting a smooth experience. However, when I arrived, I was informed that my car would need to stay for 24 hours, and no courtesy cars were available. This was a major inconvenience, as I was not notified beforehand about the extended stay or the lack of courtesy cars. The lack of communication made the situation frustrating and disruptive to my schedule. I would have appreciated a call or notification in advance so I could plan accordingly. As someone who expects premium service from a brand like BMW, this experience fell short of my expectations. I hope the dealership improves its communication and customer service processes to prevent similar inconveniences in the future." More
I spent 4 hours at the dealership for test drive and immediate purchase. Staff very friendly. Ryan Ko very helpful during purchase. felt no pressure to upgrade or purchase extra at any time. immediate purchase. Staff very friendly. Ryan Ko very helpful during purchase. felt no pressure to upgrade or purchase extra at any time. More
The service was extremely good. Ashkan the sales person was very knowledgeable and helpful. He kindly informed us about are options which provided us with the necessary information Ashkan the sales person was very knowledgeable and helpful. He kindly informed us about are options which provided us with the necessary information to make a final decision. More
The service at tis location is very good. The staff is knowledgeable, curtiuss, and very professional. I felt very comfortable at the location and with staff. I am impressed with the attitude The staff is knowledgeable, curtiuss, and very professional. I felt very comfortable at the location and with staff. I am impressed with the attitude of the staff to the needs of my two cars and vehicle safety More