Park Shore BMW

The service at tis location is very good. The staff is knowledgeable, curtiuss, and very professional. I felt very comfortable at the location and with staff. I am impressed with the attitude The staff is knowledgeable, curtiuss, and very professional. I felt very comfortable at the location and with staff. I am impressed with the attitude of the staff to the needs of my two cars and vehicle safety More

I don't take our vehicles anywhere else. Trust them completely. Provide options on maintenance alternatives to save cost or defer unnecessary items. Trust them completely. Provide options on maintenance alternatives to save cost or defer unnecessary items. More

This dealership uses fake marketing methods to attract consumers to use their service. Then, they break the promise by not honoring the terms and conditions. After I contacted the service department multi consumers to use their service. Then, they break the promise by not honoring the terms and conditions. After I contacted the service department multiple times and requested they honor the promised service terms and conditions, they ignored my request. After all, they want to lure the customer in and not fulfill the promised condition. Another issue spotted is poor record keeping and wrong data entry in their database system for an undefined reason. More

Had another great experience at park shore bmw. I highly recommend the dealership and the brand I highly recommend the dealership and the brand More

I was very impressed firstly with the premises which clearly reflected the quality of of BMW. The store was filled with smiling faces, I suspect because of happy employees. Carlos the sales rep was part clearly reflected the quality of of BMW. The store was filled with smiling faces, I suspect because of happy employees. Carlos the sales rep was particularly helpful. I happened by the Lot just at closing and he was about to leave. He stopped and spent the next 30 mins with me showing off the car I was interested in. As promised later that evening he emailed all available records on the car which was appreciated. He was very relaxed and built a trustworthy relationship with me. My first offer was below what he thought would be excepted and suggested a slightly higher number which was approved. there was no haggling. Delivery of the car a few days later was exceptional. Options where thoroughly explained and he took the time to ensure the BMW App was loaded correctly. Later in the evening I called him with a few more questions which were promptly answered. The car is exceptional and has exceeded my expectations. The sales process was equally exceptional. Thanks. More

My husband and I bought our last four BMW vehicles at Parkshore. Due to the excellent service we get from Mike Regan, we have referred a few friends to him, and two bought from him and had a great exper Parkshore. Due to the excellent service we get from Mike Regan, we have referred a few friends to him, and two bought from him and had a great experience! The service department, which Mike Warner runs, is excellent; David, Monik, and Solomon are very polite, pay great attention to detail, and always keep in touch about the progress of my car when in service. I do not have a lot of interaction with the mechanics as they are behind the scenes, but my car always runs well after they have had it; I never have to return for the same thing besides brakes and service. Although he is no longer there, Adamo was an amazing mechanic, and I was sad when he went to an educator's job, but I know why he was offered it! Stefania, Deborah and Amy at the front desk are always friendly when I call in and direct my calls to the right person quickly and correctly! The parts department Chris and Chris are always accommodating, quickly getting me the correct parts and incredibly knowledgeable. Heather and Melissa, who are in finance, are also very knowledgeable and always explain all my options. Finally, the two great drivers who safely get me to where I need to be once I drop my car off for service and pick me up when my car is ready are incredibly personable, and we always chat en route. Thank you, Park Shore BMW, for being that all-in-one-stop shop! More

Ali is the rudest person on BMW . He works on front service desk and never cares of customers .Every time,He can ruin reputation of BMW company. Needs to be trained how to talk to cus He works on front service desk and never cares of customers .Every time,He can ruin reputation of BMW company. Needs to be trained how to talk to customers :( More

Eva is an amazing sales person and will come back to her again for sure. again for sure. More

gave Park Shore BMW a 10 because my sales experience was exceptional. The staff was professional, knowledgeable, and attentive throughout the entire process. They were patient in answering all my questions exceptional. The staff was professional, knowledgeable, and attentive throughout the entire process. They were patient in answering all my questions and made me feel confident in my purchase. I was impressed with how smoothly everything went, from selecting the car to finalizing the paperwork. Overall, their customer service exceeded my expectations. More