Park Shore BMW

I have acquired two vehicles from Park Shore BMW and would highly recommend their dealership, particularly Salesperson Mike Regan, for future automobile purchases. My only concern arose during a rec would highly recommend their dealership, particularly Salesperson Mike Regan, for future automobile purchases. My only concern arose during a recent service appointment when the service advisors failed to acknowledge my presence despite my standing directly before them. Fortunately, Service Manager Mike Warner observed the situation and promptly intervened to assist with my appointment, a gesture I greatly appreciated. More

We had great experience purchasing a new M5. He knew everything about the car and made the process easy. We would highly recommend him! He knew everything about the car and made the process easy. We would highly recommend him! More

Great staff, car selection and location! They go out of their way to help with service.. They go out of their way to help with service.. More

We appreciate the exceptional service provided by Solomon at BMW Services. From the moment I stepped into the service department, Solomon exemplified professionalism, expertise, and an unwavering commitment at BMW Services. From the moment I stepped into the service department, Solomon exemplified professionalism, expertise, and an unwavering commitment to customer satisfaction. Solomon’s attention to detail and dedication to delivering a truly white-glove experience set him apart. He took the time to thoroughly explain the service process, kept me informed with timely updates, and ensured that every aspect of my experience was seamless and stress-free. His knowledge of BMW vehicles and his ability to anticipate customer needs made me feel confident that my vehicle was in the best hands. Not only did he handle my concerns with efficiency and precision, but he also went above and beyond to make sure I was comfortable and well taken care of. It is rare to find someone who takes such personal pride in their work, and Solomon does so with an outstanding level of professionalism and care. BMW Services should be incredibly proud to have such a dedicated and customer-focused team member. Solomon is truly an asset to the organization, and his level of service reflects the luxury, precision, and excellence that BMW represents. Because of him, I will confidently continue bringing my vehicle to BMW Services and recommending their team to others. Thank you, Solomon, for your exceptional service and dedication—it does not go unnoticed! More

Knowledgeable and friendly service department. Clean and modern dealership.. convenient North Shore location Good sales department. Clean and modern dealership.. convenient North Shore location Good sales department. More

I want to ask the dealership management to improve the service as it is now. service as it is now. More

People are friendly and helpful. Good service and do not have to wait too long for the vehicle. Good service and do not have to wait too long for the vehicle. More

"I recently booked a service appointment for my car at BMW North Shore, expecting a smooth experience. However, when I arrived, I was informed that my car would need to stay for 24 hours, and no courtesy BMW North Shore, expecting a smooth experience. However, when I arrived, I was informed that my car would need to stay for 24 hours, and no courtesy cars were available. This was a major inconvenience, as I was not notified beforehand about the extended stay or the lack of courtesy cars. The lack of communication made the situation frustrating and disruptive to my schedule. I would have appreciated a call or notification in advance so I could plan accordingly. As someone who expects premium service from a brand like BMW, this experience fell short of my expectations. I hope the dealership improves its communication and customer service processes to prevent similar inconveniences in the future." More

I spent 4 hours at the dealership for test drive and immediate purchase. Staff very friendly. Ryan Ko very helpful during purchase. felt no pressure to upgrade or purchase extra at any time. immediate purchase. Staff very friendly. Ryan Ko very helpful during purchase. felt no pressure to upgrade or purchase extra at any time. More

Excellent service, trustworthy, competitive pricing. This rating requires a minimum of fifteen words. Nothing more needs to be said This rating requires a minimum of fifteen words. Nothing more needs to be said More