Park Avenue Honda

bad experience I bought Honda 2014 with summer and winter tires supplied last August 2017 , mileage on bill was 1000 KM less than real the sets of tires were not 8 I bought Honda 2014 with summer and winter tires supplied last August 2017 , mileage on bill was 1000 KM less than real the sets of tires were not 80% worn . Last time I deal with this Honda dealer , I am 15 years Toyota satisfied client , I tried to change this time , it was a mistake . More

Poor service buying a used car We were looking for a used car. First of all, the mileage on the website did not correspond to the real mileage (off by 2000km). We put a car on hold We were looking for a used car. First of all, the mileage on the website did not correspond to the real mileage (off by 2000km). We put a car on hold and we came back to finalize the deal 48 hours later. The sales lady didn't seem to have a lot of experience. We asked for her best price and she dropped by $1000. She gave us a the paperwork with that new price. While finalizing the deal, she went back to the original price and claimed that the price given was for another car that we had looked it. Nothing made sense! That other car was looked at for two minutes but the car in question was test-driven and we spent at least an hour discussing it. Nothing made sense with her. When asked to get our refund back, since we asked if she was being dishonest, her manager blew a gasket and yelled at us to get out of his dealer. Not sure if something got lost in translation since their English skills were not very strong. We got our refund back but will never go back there. Very poor service. More

Reviews are biased, but here's some of my experiences I bought a car 6 months ago all inspected and all everything should be A1 quality... well i need to get boosted almost every time ... i cannot go to t I bought a car 6 months ago all inspected and all everything should be A1 quality... well i need to get boosted almost every time ... i cannot go to the grocery store without a friend with a 2nd car... For about 2 business days I keep calling and leaving messages no one replies finally someone did... The nice lady who finally called me wanted me to buy coverage for 1 extra year for several hundred dollars or until 2020 for $2,008 because thats what most people go for............ to this generous offer i asked to get referred to someone else... who says putting a new battery inside the car for $139 plus tax comes with a new 5 year garentee... so yeah the nice lady later leave me a voice mail (i guess they spoke to each other) saying she forgot 1 option that would essentially "save" about $1,850 and extend for 2 years the garentee. Im guessing no one really cares if they don't make a sale out of you. Additional anecdotes support my claim to dislike Honda's customer services and ethical practices including refusal to get out a key stuck in the keyhole and charging $38 for it. And when I came back, with the key out thanks to the independent garage next door (who took it out for free because we gad fun making fun of Honda's practices and it literally took 1 minute) Honda refused to credit me more than half than the bill. On a more positive note: If anyone interested in a used Honda, please call me. More

Worst ever experience! I have seen their ads on the web, got there nothing corresponds. On top of that somehow prices are changed over the night for the same occasional cars I have seen their ads on the web, got there nothing corresponds. On top of that somehow prices are changed over the night for the same occasional cars (+3000$). Want to keep your money safe – never visit Park Avenue Honda. Worst dealer ever seen. Very sad that It has the logo “Honda”. More

After sales service - respects terms of warranty We bought our car in Trois-Rivières but had it serviced on most occasions in Brossard. Not all Honda dealerships are the same because, for one Brossa We bought our car in Trois-Rivières but had it serviced on most occasions in Brossard. Not all Honda dealerships are the same because, for one Brossard Park Avenue Honda, respects your warranty with no hassles. As opposed to Trois-Rivières, Park Avenue Brossard honours the warranty. They've actually told us to have work done because it was covered under the warranty. For example, they had given us a price to change our timing belt and when I got home the service department phoned us up to tell us it would be cheaper than quoted because we had an extended warranty and this, even though we had already agreed to get the work done. We are definitely sticking with Honda and Park Avenue Brossard will definitely be our first stop. They have amazing after sales service. More

I was really impressed with the quality of the service ans the courtosy of the employees. In the past, I was at another Honda dealer, a few years back (in Sherbrooke Québec) where the service was horribl ans the courtosy of the employees. In the past, I was at another Honda dealer, a few years back (in Sherbrooke Québec) where the service was horrible, this experience was very different and I would go back there again. Sincerely Julie Bourque More