Palladino Honda

Inconvenient service It would be nice to have services open on weekends for people who have purchased a vehicle and live out of town. Very inconvenient however North Bay i It would be nice to have services open on weekends for people who have purchased a vehicle and live out of town. Very inconvenient however North Bay is open for servicing on Saturdays and I am able to take my buildings there. More

Have no clue what customer service is. This dealership is the worst I have even dealt with. After making my deal we were asked if the ownership should go in both my name and my wife. I told This dealership is the worst I have even dealt with. After making my deal we were asked if the ownership should go in both my name and my wife. I told him not to because we did it that way once before and it caused a problem. When we went to sign the paperwork we were in formed that it was put in both our names anyway. This resulted in a problem with the financing and they expected me to drive from out of town back to Sudbury (2 hour waste of what little time I have to complete the tasks I have undertaken with my new business) to resign documents. The person I was dealing with was unwilling to drive to where I live to fix his error and in the end when I gave permission to switch it to my name I was left with a car I couldn't drive for the weekend because I was told, on a Friday, I now have "new plates IN THE MAIL". More

time wasting thieves Left vehicle for service during the day, and my wife had to take time off of work from the hospital to do so, the vehicle hadn't hit the bay yet when Left vehicle for service during the day, and my wife had to take time off of work from the hospital to do so, the vehicle hadn't hit the bay yet when the shuttle brought her back. The cost of the oil change is now added to lost time at work. Simple work now is costing hundreds of dollars rather than what it should. More

Great buying and trade-in experience My husband and I were upgrading from a small car to something more family friendly. Rob Shea was our salesman and he was extremely helpful. He didn't My husband and I were upgrading from a small car to something more family friendly. Rob Shea was our salesman and he was extremely helpful. He didn't try to upsell us and truly had our best interest in mind. He helped us get into the right vehicle for our family and at the right price. He was extremely sociable as well and stayed after hours on an occasion when my husband couldn't make it to the dealership until later. We highly recommend Palladino Honda and especially recommend Rob! More

Terrible service/ Clear coat failure/ chalky roof called honda about the clear coat on my car failing. They made an appointment for me friday morning to take pictures and start a claim. So I rearrange called honda about the clear coat on my car failing. They made an appointment for me friday morning to take pictures and start a claim. So I rearranged my life so that I could be there at 8am on friday morning. The bozo at the service desk says that there was a bulletin saying that they dont cover the roof of the car. I then politely asked to see this bulletin. He said he doesnt have it nor know where to find it. I've searched countless internet forums trying to see if there is such evidence .and found nothing. Very aggravating, since I live 40 minutes away and was there 30 mins early for this appointment. They gave me a 1888 number and told me "I guess you could try calling them". Horrible service. Hondas are great, but the staff at the service desk are not very knowledgable. More

Amazing Got in a car accident and was then in a rental, when I was notified I had 5 days left with my rental I went to the dealership and had a car on the 4th Got in a car accident and was then in a rental, when I was notified I had 5 days left with my rental I went to the dealership and had a car on the 4th day, it was fast , friendly and they want nothing more but to get you into a car that suits you financially and for comfort More

Great Customer Service and very satisfied I had Rob Shea as my salesmen and he went above and beyond to find the right car for me. Very honest and a solid guy, I highly recommend talking to Ro I had Rob Shea as my salesmen and he went above and beyond to find the right car for me. Very honest and a solid guy, I highly recommend talking to Rob if you are looking for a quality vehicle More

Fantastic buyer experience Just bought a 2014 Honda Touring Pilot, with my 2009 Honda Odyssesy Touring as a trade-in. Outstanding service from both Cody and Rob. I asked a mil Just bought a 2014 Honda Touring Pilot, with my 2009 Honda Odyssesy Touring as a trade-in. Outstanding service from both Cody and Rob. I asked a million questions about the vehicle before purchase and both always responded quickly and thoroughly and couldn't do enough. I'm very happy with the experience and look toward to driving my new to me SUV! Thanks Palladino Honda! I would highly recommend you to new and existing Honda owners! More

Very Happy Customers !, Jerry & Joan Leblanc. Matt Battistoni , was our sales person , he was great , found us exactly what car we were looking for, was very patience & listened , to what was impo Matt Battistoni , was our sales person , he was great , found us exactly what car we were looking for, was very patience & listened , to what was important to us, works with &for you. It was a pleasure , THANK-YOU again Matt. He is THE BEST!! More

Amazing I have had numerous dealings with Palladino Honda sales and service I can honestly tell you from 10 years experience Kyle Sheridan , is by far one o I have had numerous dealings with Palladino Honda sales and service I can honestly tell you from 10 years experience Kyle Sheridan , is by far one of the best salesman I have ever had the pleasure of dealing with this is my third vehicle purchase through him and every time has been an amazing experience he is very on time with the delivery very informative he remembers his clients time after time he takes the time to say hello every time he sees you no matter what you were in the dealership for he goes out of his way to make sure you are satisfied and happy with your vehicle and the service I can't say thank you enough Kyle you're an amazing person . Lee Mulligan you are truly an amazing person thank you for everything , call and Cody you guys are wonderful people and thank you for everything you do it never goes unnoticed by the service you get at Palladino Honda I will be a repeat customer for years to come thank you for everything . Paladino Honda is a dealership I would recommend and do recommend to everyone I know More