Palladino Honda
Sudbury, ON
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I had appointment for test drive and when I reached there they cancelled it on my face saying I’m not financially strong enough without checking my paystubs and credit score..without knowing anything about m they cancelled it on my face saying I’m not financially strong enough without checking my paystubs and credit score..without knowing anything about my financial condition… Josh is very mean and rude employee… More
Purchased vehicle there and it went terrible from day one. Every single time I bring the vehicle in for an oil change they find problems with it. It’s like they want to squeeze every penny possible fro one. Every single time I bring the vehicle in for an oil change they find problems with it. It’s like they want to squeeze every penny possible from their customer. This is a Brand new Honda Oddessey that has problems that need fixing every 6 months, even though it runs smoothly to me. More
I when in the to do a trade , the quality of service I received was above expectations. I was treated like royalty . A big thank you for out to Anthony Scola and Guy Robideau for the outstanding customer received was above expectations. I was treated like royalty . A big thank you for out to Anthony Scola and Guy Robideau for the outstanding customer service More
Terrible customer service Impossible to reach anyone by phone, workmanship standards pathetically low. If you're considering buying from, or dealing with, Palladino Honda... do Impossible to reach anyone by phone, workmanship standards pathetically low. If you're considering buying from, or dealing with, Palladino Honda... don't. It will be a headache the entire time and you'll be given unsafe advice/suggestions from the service dept if you're in a bind. More
We purchased a 2017 crv with no issues until now. Trying to get a safety issue resolved and they are telling me there is no fix yet. It has been since Dec 24 and it is now Jan 9 and still no fix. I've cal to get a safety issue resolved and they are telling me there is no fix yet. It has been since Dec 24 and it is now Jan 9 and still no fix. I've called several times all they keep telling me is no fix. I even bought the extended warranty for this reason and still getting the run around. I am not happy with the service for this dealership. More
Customer for Life My family has dealt with Palladino Honda for over 15 years, with 13 vehicles being purchased in that time frame. We have always felt valued as custome My family has dealt with Palladino Honda for over 15 years, with 13 vehicles being purchased in that time frame. We have always felt valued as customers with quality customer service. Honda is an amazing brand and so if Palladino Honda. We will not go anywhere else. More
The Cars are of Better Quality than Sales Today, (September 18, 2018) I took some time to check in on buying a brand new 2018 Honda Civic sedan at Palladio Honda in Sudbury ON. Spoiler alert: Today, (September 18, 2018) I took some time to check in on buying a brand new 2018 Honda Civic sedan at Palladio Honda in Sudbury ON. Spoiler alert: I was not impressed and will not be buying the car (at least not from this sales person). I’ve test drove and had many present experiences in the past but this encounter was off putting. To say the least when a salesman will not let you test drive the vehicle alone there is clearly a lack of trust that does not warrant the drive to buy; especially coupled with an overly aggressive sales technique that said “buy now or lose”- this was from both the on-floor front line person as well as the “new” sales manager. While I can appreciate that dealers’ sales departments obviously want to sell, such a pushy technique only propelled me toward the door (bad pun intended)- Granted Eric maybe on the green side with only 6 months experience. I will say the price was above fair but for the love to god relax a little. This dealer needs to invest and develop their sales teams ability to make a customer feel a lot more comfortable and look at them without the dollar signs above their heads. More
Run around My son bought a car just a week ago tire light on noise in the front end seems like salesman just putting him off I hope not My son bought a car just a week ago tire light on noise in the front end seems like salesman just putting him off I hope not More