Palladino Honda

would give zero stars if possible, traded in a truck for a used truck on the lot, it took 6 weeks to close the sale, I was told there was a minor issue (o2 light) but the part wouldn't be in for a couple mo a used truck on the lot, it took 6 weeks to close the sale, I was told there was a minor issue (o2 light) but the part wouldn't be in for a couple months, part came in and didn't fix the problem, it took 8 months before I had a vehicle of constant arguing, absolutely terrible cust. service. and when it finally came back other things were broken on it. worst experience I've ever had with a dealership hands down! had to argue to have a loaner vehicle, and when the I took the loaner, it had drugs in the vehicle. and the truck I purchased was faked through a safety, had a broken headlight, and other issues. don't walk, run from any Palladino dealership! More

Guy Robineau is a liar and crooked! He needs to own up too this unprofessional behaviour of putting the wrong vehicle in contract. Calling cops for hilarious reasons all to try and inti He needs to own up too this unprofessional behaviour of putting the wrong vehicle in contract. Calling cops for hilarious reasons all to try and intimidate me! Guy Robineau.....I don't intimidate that easily. You need to be fired for your lying shady ways!! Buyers beware!! More

Used them wrong car on a trade in and refuses to correct it. FRAUD?? I have 2 letters from Palladino lawyer saying I traded a Dodge Journey NOT that lemon you sold me in the Escape! Their lawyer sides with it. FRAUD?? I have 2 letters from Palladino lawyer saying I traded a Dodge Journey NOT that lemon you sold me in the Escape! Their lawyer sides with what I say! Plus the lies on that letter are slander. I have all emails and texts yo prove that! Court papers being prepared filing soon. See you in court soon your crooks! More

Liars, shady, bullies, fraudulent contract. Have the proof but. They deny it happened. Facts and truth. Willing to share proof. All proper authorities notified. Now they will call cops for this Have the proof but. They deny it happened. Facts and truth. Willing to share proof. All proper authorities notified. Now they will call cops for this honest review. That is what they do! More

Liars, bullies and shady! Goes as for a stashing fish guts in customers cars! Lies on contract. Gives wrong car and wants its back then denies it happening. Took advantage of Goes as for a stashing fish guts in customers cars! Lies on contract. Gives wrong car and wants its back then denies it happening. Took advantage of my mental health and were told they making me sick so used its to their advantage! xxxx! More

Avoidance, lies, denial, sell vehicles and ask for them back because they made a mistake, fish guts stashed in car! 3 cars later and was the worst 16 months of my life! Avoid this place at all costs! back because they made a mistake, fish guts stashed in car! 3 cars later and was the worst 16 months of my life! Avoid this place at all costs! More

Jan, 11/23 I called Honda Canada about my seat belts retracting slowly. They sent me an email saying that I needed to get a diagnosis done. So I booked and appointment with Palladino Honda se retracting slowly. They sent me an email saying that I needed to get a diagnosis done. So I booked and appointment with Palladino Honda service department for Jan16/23 at 1:00 P.M. was a 1 hour appointment at no charge and came with a free multi point inspection. I did get my car back in about 1 hr. and 10 mins. There report on the seat belt issue was that they uses a silicone spray on the belts and that seem to make them retract a bit faster but because the age of the vehicle if it happened again they recommend replacing them. There were 15 other issues with the car according to service tech. No point in me listing them except for one. The tech notes said that one left front wheel nut was damaged but did go back on and recommends replacing it. He did not mark which wheel nut that would have been to easy. I went to Maslack and purchased a new wheel nut and returned home to try to find which wheel nut was damaged. I tried removing the wheel nuts but there were just to tight and I had to get a breaker bar out to do it. Now the wheel torque on my 2006 honda crv is 80 FT LBS as per the manual. The tech had torque the wheel nuts ( in my opinion) to 120 FT BLS on all four wheels. He cross threaded one wheel nut and forced it on with the impact driver damaging the wheel stud. Now I had to replace a wheel stud as well. Not a small job. I repaired the stud and wheel nut and retorqued to the proper 80 FT LBS my self. I WILL NEVER BRING MY CAR BACK TO PALLADINO HONDA SERVICE EVER AGAIN. BEWARE. Thanks for nothing Palladino Bryan More

I wanted to give 0 stars! Horrible to deal with! 6 months of fighting and had piece of crap 6 months. Refuse to acknowledge issues! Ignore you and ate only in it off the mone Horrible to deal with! 6 months of fighting and had piece of crap 6 months. Refuse to acknowledge issues! Ignore you and ate only in it off the money! They have a bad reputation I was not aware of! Stay clear of this place! More