Pacific Mazda
Victoria, BC
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29 Reviews of Pacific Mazda
Great staff, nice sitting aria The staff are great very nice to deal with. My used car was wash and cleaned very well. I needed the rack on the roof removed and this was done on t The staff are great very nice to deal with. My used car was wash and cleaned very well. I needed the rack on the roof removed and this was done on the spot, very fast, thank you for doing this, most appreciated. I More
Tire Repair I needed a tire repair ASAP so Richard and your mechanics accommodated me even though the shop was short staffed and demands were high. I would have I needed a tire repair ASAP so Richard and your mechanics accommodated me even though the shop was short staffed and demands were high. I would have left the tire over night and left the emergency spare on, but they got it done. Thank you very much. I am now drooling over the CX-30 as I saw it reviewed in the TC and on your lot. Nice car if you can get one! JoAnne Drew More
efficient service department Easy to book appointment, great service at counter, and fast, efficient service Too bad Jamie Leigh leaving for the Kia dealership, will miss her Easy to book appointment, great service at counter, and fast, efficient service Too bad Jamie Leigh leaving for the Kia dealership, will miss her Also, sorry to hear that Tammy has left for BMW, she was the best! More
emergency service work Thanks for your help in getting this surprise service issue on my 2006 Mazda sorted so quickly. I appreciate the thorough explanation that helped me Thanks for your help in getting this surprise service issue on my 2006 Mazda sorted so quickly. I appreciate the thorough explanation that helped me understand what needed to be done. More
Pacific Mazda is very Professional My Second Car now from Todd. I wouldn't go anywhere else. Sarah in parts is sooo helpful! The whole team work solidly together. Rob in service is My Second Car now from Todd. I wouldn't go anywhere else. Sarah in parts is sooo helpful! The whole team work solidly together. Rob in service is always there to consult and set my mind at ease if there are ever any issues. More
Detailed report is appreciated. Staff at reception always is very efficient and ready to answer any questions asked of them. Quality of the service has been a determining factor in Staff at reception always is very efficient and ready to answer any questions asked of them. Quality of the service has been a determining factor in my decision to have purchased six Mazda vehicles from Pacific Mazda. More
Efficient , but I had not received the recall for the alarm on my car. A surprise when I was told. Also when the car was washed it washing had stopped just be , but I had not received the recall for the alarm on my car. A surprise when I was told. Also when the car was washed it washing had stopped just below the doors and left. More
Nate has been very courteous, accommodating, professional and helpful. As we are very busy people therefore appreciate the taxi service. We are new Mazda owners but will continue to use their services. and helpful. As we are very busy people therefore appreciate the taxi service. We are new Mazda owners but will continue to use their services. More
Service department review. Fast, friendly and timely in dealing with the service department. Car dropped off at scheduled time and service completed within 45 minutes. Complimen Fast, friendly and timely in dealing with the service department. Car dropped off at scheduled time and service completed within 45 minutes. Complimentary exterior car wash was thorough and greatly appreciated. I will continue to have Pacific Mazda do the servicing for my Mazda. More
Fantastic service from the team. Starting off with Mikayla who listened to exactly what I needed and communicated as requested via email - it was refreshing not to be b from the team. Starting off with Mikayla who listened to exactly what I needed and communicated as requested via email - it was refreshing not to be bombarded with sales calls. I did a test drive with Mikayla and she was super knowledgeable about the vehicle. I wasn’t planning on buying a vehicle on the day as I knew they didn’t have the one I wanted in stock. What I didn’t realize was one had just arrived in a shipment and was in storage. I had a meeting I had to attend 1.5 hours after deciding I would buy the vehicle and the manager Nathan pulled the team together to get the car over to our location, get a price for trade in on my MX5 and get me through the paperwork. He even helped detail the vehicle so I could make my appointment. BIG thank you to all the team including the lady who took me through financing and insurance super quick. I am eternally grateful as she helped me get to my appointment on time but she missed her lunch in the process. Thank you thank you <3 More

