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Oxford Dodge Chrysler Jeep Ram
London, ON
119 Reviews
For 40 years, we've been putting people like you in the cars and trucks they need to live, work and play. Sure the vehicles have changed over the years, but our commitment to courteous customer service, extensive product selection and experienced advice has remained pretty much unchanged. That's why so many of our customers keep coming back, some for as long as 30 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 119 reviews
December 18, 2018
Amazing customer service all around! I live more than 2 hours away from the dealership and the staff were so accommodating. We were offered coffee or water as soon as we got there and eve I live more than 2 hours away from the dealership and the staff were so accommodating. We were offered coffee or water as soon as we got there and everyone was so friendly. Yasser was amazing! So nice and down to earth. He was very patient and understanding the day of my test drive. He answered all our questions and then some. He was able to make me a great deal. The day of my pickup, Yasser personally called me to give a few reminders and a few things I didn't even think about. He kept saying to drive safe and we'll see whenever you get here. We arrived around 6pm and were greeted with a warm smile and friendly hand shakes. Everything was ready to go and Yasser assisted in setting up my satellite radio and phone. He even completely changed my licence plates in the freezing cold and was still smiling. There was zero pressure and felt like a family environment. I even got to see pictures and videos of his baby girl! I can't say enough positive things about this dealership. It was completely worth the extra drive! More
by Beach Bum
December 17, 2018
The best car purchase I have ever had. Deb Beauchamp and the Oxford Dodge team were truly amazing in helping me with my new 2019 Jeep Rubicon purchase. I had lots of questions when starting Deb Beauchamp and the Oxford Dodge team were truly amazing in helping me with my new 2019 Jeep Rubicon purchase. I had lots of questions when starting my search and they were great at providing answers and lots of options to choose from. Everything from start to finish was very professional, 100% honest, and with great communication. More
by 2019Mojito!
Employees Worked With
December 16, 2018
My experience was amazing I gave this dealership 5 stars because the sells man was amazing he was very friendly and answered all our questions and made us feel like family. I gave this dealership 5 stars because the sells man was amazing he was very friendly and answered all our questions and made us feel like family. More
by Karen Schram
Employees Worked With
December 15, 2018
Best car purchase ever I dealt with a few different people during the purchase of my vehicle. I will say that they all did everything to make it a great and easy time for me I dealt with a few different people during the purchase of my vehicle. I will say that they all did everything to make it a great and easy time for me. Go Yasser and Greg at Oxford Dodge. More
by Luke123
December 12, 2018
Amazing staff Steller service. Paul and Mike went through all of the options I had to do with mobility. Andrea was wonderful with the financing part.amazing. Steller service. Paul and Mike went through all of the options I had to do with mobility. Andrea was wonderful with the financing part.amazing. More
by Carol and Brian
December 11, 2018
Did not get ownership when I picked up my new car I was a signed a purchase agreement with Oxford Dodge on October 27, 2018. I was trading in a 2013 Fiat on the purchase of a 2017 Jeep Renegade. A I was a signed a purchase agreement with Oxford Dodge on October 27, 2018. I was trading in a 2013 Fiat on the purchase of a 2017 Jeep Renegade. An appointment was made for me to pickup my new vehicle and leave my traded-in vehicle for one week later on November 2, 2018. At the time of purchase, there was no mention of the ownership for the new vehicle, but Oxford Dodge already had the ownership of my traded-in vehicle. Upon returning home, I realized I had not been given the ownership to the new vehicle. I called Oxford Dodge on Monday, November 4, 2018 and was told Oxford Dodge had not even registered the purchase of the Jeep Renegade nor had they transferred the licence plates from my Fiat to the Jeep Renegade. Upon calling Oxford Dodge to get my ownership, I was advised by both the Used Car Sales Manager and the General Manager that this occurs often with Oxford Dodge and it was no big deal. I was told that the registration of my new purchase "would happen when it happened", Both managers were extremely condescending and rude. Do not pick up a purchased car from Oxford Dodge without checking to be sure they have actually completed all the registration and paperwork. Even better still, do not purchase a vehicle from Oxford Dodge. I certainly never will again. More
by Do Not Buy From Oxford Dodge
December 10, 2018
Deb is amazing We weren’t quite sure if we were going to go through Oxford Dodge until we met Deb. She not only was able to get our interest rate lowered but was abl We weren’t quite sure if we were going to go through Oxford Dodge until we met Deb. She not only was able to get our interest rate lowered but was able to make everything happen so quickly and answered all of our questions and if she didn’t know something she asked others that would know. She is amazing and if needed we will definitely come back to Oxford Dodge to see her again More
by Turnersh
Employees Worked With
December 09, 2018
2018 Ram 1500 Oxford dodge and their staff made buying my truck an enjoyable and easy process. They made sure I got the best possible deal and that I got the best p Oxford dodge and their staff made buying my truck an enjoyable and easy process. They made sure I got the best possible deal and that I got the best possible trade for my old vehicle. I would recommend oxford dodge and salesman Todd Baynham to anyone. More
by Tdickey
December 04, 2018
new car because I done business with Yassir 3 years ago and was happy I went to the dealership to see if he could hook me up with a car he did and I was happy because I done business with Yassir 3 years ago and was happy I went to the dealership to see if he could hook me up with a car he did and I was happy with him once more he is very respectful and helpful. More
by gino1940
November 30, 2018
Great service We love Jerry. This is our 2nd van we've bought from him. Great service. Friendly. Honest. Very happy experience. Answered every question we had reg We love Jerry. This is our 2nd van we've bought from him. Great service. Friendly. Honest. Very happy experience. Answered every question we had regarding new features on this new vehicle. More
by Amanda3
Employees Worked With
