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Oxford Dodge Chrysler Jeep Ram
London, ON
116 Reviews
For 40 years, we've been putting people like you in the cars and trucks they need to live, work and play. Sure the vehicles have changed over the years, but our commitment to courteous customer service, extensive product selection and experienced advice has remained pretty much unchanged. That's why so many of our customers keep coming back, some for as long as 30 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 116 reviews
October 15, 2018
ONCE AGAIN EXCELLENT CUSTOMER SERVICE Thanks again to our friend Jerry Besterd for his skillful customer service in the purchase of our 2018 grand caravan. He keeps us comming back. Thank Thanks again to our friend Jerry Besterd for his skillful customer service in the purchase of our 2018 grand caravan. He keeps us comming back. Thanks Jerry More
by debidecor
Employees Worked With
October 15, 2018
The best salesman ever! excellent service! Jerry is simply the best His commitment to the customer makes a big difference (attitude and time) Not only an extraordinary professional but also Jerry is simply the best His commitment to the customer makes a big difference (attitude and time) Not only an extraordinary professional but also a good friend! this is the second car that I bought from him and more will be coming in the future I have already recommended my friends to buy a car from him. Thanks again dear Jerry! More
by fernaranjo
Employees Worked With
October 12, 2018
Straight forward and quick process! Speedy service which is what I was looking for. Deb was very helpful! I will check out their dealership hopefully years from now for my next vehicle. Speedy service which is what I was looking for. Deb was very helpful! I will check out their dealership hopefully years from now for my next vehicle. More
by MichelleDrag201i
Employees Worked With
February 16, 2018
Terrible costomer service Went in to trade in Mini Van for a newer one. Was told by the sales rep that our winter tires for the old Van would fit the new van. We purchased the Went in to trade in Mini Van for a newer one. Was told by the sales rep that our winter tires for the old Van would fit the new van. We purchased the new van and found out that they lied to us about the winter tires. When we called them about it they denied ever saying that the tires would work and that they couldn't do anything about it. Never would have purchased the new van if we knew the winter tire and rim would not work. Cost us an $1500 to get new winter rim and tires! Not to mentions very, very, pushy with all the extras ie. extended warranty, undercoating, etc. More
by Mel
Employees Worked With
Deb Mills-Beauchamp, Mike Beach
January 12, 2017
WORST Experience Ever! Wish there was an option for "no star." Where do I begin - took 3 DAYS to get one single estimate (only reason it did not take longer was because we w Wish there was an option for "no star." Where do I begin - took 3 DAYS to get one single estimate (only reason it did not take longer was because we went in on the 3rd day and asked for it AGAIN); both the sales rep and sales manager DID NOT FOLLOW UP ONCE; they were obviously not willing to help; and they treated us like children who could not afford a vehicle. Oxford Dodge was an absolute waste of our time! In the end we ended up purchasing the same vehicle (that we went in for an estimate at Oxford) from Finch Chrysler Dodge Jeep Ram Ltd. with an MSRP of $38,580 where the staff actually care about its clients. Thank you Oxford Dodge for wasting our time and almost turning us aware from Jeep completely. Would NOT recommend Oxford Dodge to anyone. More
by Chris
Employees Worked With
Yasser Yassine, Greg Gandza
March 08, 2013
Another Dodge dealer misdiagnosed a problem with my wife's Sebring, and recommended unnecessary and costly repairs that didn't resolve the problem. Oxford Dodge's service department correctly pinpointe wife's Sebring, and recommended unnecessary and costly repairs that didn't resolve the problem. Oxford Dodge's service department correctly pinpointed the source of the problem, and replaced the part under warranty, without any further cost. I was greatly impressed by the competence of their service technicians and by the quality of customer service and care they demonstrated. More
by Wilson_Mor
Employees Worked With
Darryl Degraw
