Owasco Volkswagen
Whitby, ON
Filter Reviews by Keyword
By Type
Showing 153 reviews
Excellent deals I had a fantastic deal from Renata. I got a excellent deal from her compare to other VW dealerships. I Would totally recommend dealing with Renata I had a fantastic deal from Renata. I got a excellent deal from her compare to other VW dealerships. I Would totally recommend dealing with Renata to anyone. What a pleasurable experience. Thanks Again and God blessings :-)) More
Honest, caring, accommodating Great people, great prices..., they make you feel as you are one of the family, special thanks to the sales manager Eric and the salees pearson Limas. Great people, great prices..., they make you feel as you are one of the family, special thanks to the sales manager Eric and the salees pearson Limas. . More
Erik Kropman the sales Manager has no business selling cars! Spend $14 grand on a used car which Erik advertised as in great condition and that I should buy it from him with confidence! When the vehicle was deli Spend $14 grand on a used car which Erik advertised as in great condition and that I should buy it from him with confidence! When the vehicle was delivered to me with an engine noise and I phoned him complaining and asking to return the vehicle and get my money back he pretty well laughed it off. The engine then blew up on me after barely driving it! Still refuses to own up the selling me a lemon which had an engine noise and now a blown engine. Have to take the dealer to court because he has no integrity. Stay away from this dealer. More
Pushy Sales Person So came into the dealership first time and was greeted at the door and went to George a Salesman there. He was really nice at first and found what I w So came into the dealership first time and was greeted at the door and went to George a Salesman there. He was really nice at first and found what I wanted and let me go on a test drive. I came back the next day to go on a second test drive and then started running into problems. George was pushing me to buy this car and seemed mad and irritated when I told him I would be backing out of the car. He then proceeded to keep on trying to sell me on the car when the car and payments on it were not the issue for me. I’m sure there’s better salesman there but I would not recommend George and the way he treated me was not the way I would imagine to be treated at a dealership. Also they could not find keys for vehicles and seemed very disorganized. More
Fantastic experience An educated sales staff who care about their clients make all the difference! After shopping around at different dealerships, we came into Owasco feel An educated sales staff who care about their clients make all the difference! After shopping around at different dealerships, we came into Owasco feeling exhausted by our car shopping experience. Alexis Howell greeted us with a big smile and had us on our way to test drive the vehicle immediately. She was friendly and approachable but more importantly, very knowledgeable about the car we wanted to purchase and worked hard to make sure we left with the car we wanted. After the sale, she followed up to make sure our vehicle was ready in time for pick up. Alexis made this shopping experience fun and we are very satisfied with our purchase. We also wanted to thank Quinn for thoroughly explaining the financials, warranties and paperwork. Instead of inundating us with paperwork, he took the time to explain the whole process and made everything easier to understand. Owasco, thank you for the great customer service and attention to detail. We will be referring family and friends! More
Excellent Dealership Quality people really do make a difference and that's what I have experienced in purchasing and leasing numerous vehicles from the team at OWASCO VW. Quality people really do make a difference and that's what I have experienced in purchasing and leasing numerous vehicles from the team at OWASCO VW. They take the time to make it right and are knowledgeable, friendly, and professional. I highly recommend the team at OWASCO for sales and service! More
Excellent Sales & Service Experience I purchased a used 2015 GTI a few weeks ago and was impressed from my from my first email inquiry. The entire team at Owasco has been a pleasure to de I purchased a used 2015 GTI a few weeks ago and was impressed from my from my first email inquiry. The entire team at Owasco has been a pleasure to deal with: clear, fair, helpful, friendly, responsive and focused on my satisfaction. Starting with the sales rep, Daphne, to Quinn in finance, to Dom and Erik in Sales & Service and Brent in parts; all of them were flexible and easy to deal with. It has been, by far, the best experience in dealing with a a dealership that I have had including comparisons against those from Honda, Acura, and Lexus. I would highly recommend Owasco and I would venture that your experience there with the team would be exceptional. More
Amazing! Best in Biz. Margot and Dominic are the best Volkswagen reps I've ever dealt with, excellent customer service, an abundance of knowledge. I'm extremely happy with Margot and Dominic are the best Volkswagen reps I've ever dealt with, excellent customer service, an abundance of knowledge. I'm extremely happy with my 2018 Tiguan R-Line!! I will recommend to my family and friends and am already looking towards my next purchase. Just can't decide between a Bug or an Atlas... maybe it'll be both! More
Overall Great Experience!! Andrew and the entire team were extremely helpful and friendly. I wasn't able to get financing at other dealerships and they were able to make it happ Andrew and the entire team were extremely helpful and friendly. I wasn't able to get financing at other dealerships and they were able to make it happen and for a great price! If your looking to get a new or used VW go see Andrew!! More
Brand new car damaged twice My brand new car was damaged before I even pick it up; but it wasn't checked over properly so they let me take it home, and I found the damage about 2 My brand new car was damaged before I even pick it up; but it wasn't checked over properly so they let me take it home, and I found the damage about 20 minutes later. They offered to fix the problem, and ended up doing a very poor job on a brand new car. In the end my bumper is covered in black fog, and feels like sandpaper because it kept collecting the dirt from the road. When I called they suggested I drive my car 600km (again because I've already done this once don't forget) so they can have another chance to fix their first and now second mistake. They refuse to fix the bumper out of shop because of the cost and I suppose simplicity. More