Ottawa St-Laurent Jeep & RAM

Took my 2020 dodge ram in on Dec 2023 for breaks. I was advised by OMAR that front back breaks cost $3500 and emergency break needs to be replaced and rods in front of truck need to be replaced. The I was advised by OMAR that front back breaks cost $3500 and emergency break needs to be replaced and rods in front of truck need to be replaced. The emergency break has never been used? I declined took to another dealership. Only front breaks needed to be replaced, there was no issue with front end as I asked them to check. The emergency breaks was also fine. So I can only assume that I was being scammed by OMAR in trying to gouge me for money to replace items not broken or needing repair. Beware of this place, you will get scammed. More

Great service by Jenna! She made sure the process was smooth for us to buy our new car. She made sure the process was smooth for us to buy our new car. More

Amazing customer service. Can’t be any happier with my vehicle now thank you everyone Especially Sam Can’t be any happier with my vehicle now thank you everyone Especially Sam More

The sales person was excellent. He answered all my questions and was very knowledgeable and helpful. He was very cold and polite. He answered all my questions and was very knowledgeable and helpful. He was very cold and polite. More

Service was excellent Charles went beyond his scope of work to help me get a deal on my new Ford F150 Thank you again Charles and your team Good work guys work to help me get a deal on my new Ford F150 Thank you again Charles and your team Good work guys More

The staff at the service desk is exceptional in their care and professionalism. I will not go anywhere else for service or my next car and I tell anyone who asks, that this is the best place to go future care and professionalism. I will not go anywhere else for service or my next car and I tell anyone who asks, that this is the best place to go future car needs. More

Just purchased my new Ram Warlock. I dealt with Sunny over the past couple of weeks, as I always take my time to try to make an informed decision. Sunny was a pleasure to deal with. At I dealt with Sunny over the past couple of weeks, as I always take my time to try to make an informed decision. Sunny was a pleasure to deal with. At no time did I feel pressured into making a decision. Sunny displayed an incredible amount of empathy, guidance, and common sense throughout the whole process. I was impressed with her “ sunny” disposition and concern for my needs in a truck. I have already received a courtesy follow up phone call to make sure I am happy with my purchase. I look forward to dealing with her in the future. Well done !sincerely K Ward. More

It was osm to deal with souffyane , We got best deal ever, Thanks alot guys ever, Thanks alot guys More

I recently bought a Jeep Wrangler and received TOP NOTCH service from their sales team and more specifically from Jenna. From the moment I requested information, she was on the ball and VERY QUICKLY found e service from their sales team and more specifically from Jenna. From the moment I requested information, she was on the ball and VERY QUICKLY found exactly the vehicle I was looking for. She made sure every feature I wanted was included and, of course, that it was the perfect color! Her exceptional service, accommodations to my needs and timeframe, and presure-free sales attitude made me 110% confident with my choice and purchase. Her and her team are highly recommended! More

I had a great experience buying my car with the help of Sunny, she was friendly, helpful and professional throughout the process. I would highly recommend Sunny to anyone looking for new or used car from Sunny, she was friendly, helpful and professional throughout the process. I would highly recommend Sunny to anyone looking for new or used car from Jeep. She is the best. More