Ottawa Honda

Reality makes me thinking where those good reviews are from? So many promising good reviews, that makes me thinking whether I am living in the same world with those people. I was turned back from an online appo So many promising good reviews, that makes me thinking whether I am living in the same world with those people. I was turned back from an online appointment because of their new tire rim issue and an upcoming recall. I was told to get a call and new appointment in a matter of several days. Now two weeks passed, and I need to have my tires changed. Been calling many times, never went through their system, left messages, but never get any call back. All I need is a status update, can't even get that. Basically I am in complete dark, no idea how the situation is. Feels like they are severely understaffed and can't catch up. Once the rim issue resolved, will go to a local garage for regular maintenance More

No service appointments, no call backs = no service I have tried unsuccessfully for over a month now to get a service appointment and have left over 9 voice mail messages from the receptionist with a pr I have tried unsuccessfully for over a month now to get a service appointment and have left over 9 voice mail messages from the receptionist with a promise of a return call. The receptionist relayed the fact that the Service department is under staffed and they are backlogged due to Tire Season. This is not service. More

Been buying/leasing here for years for a reason. I have been driving Honda ‘s all my life. I love them. I tried to sway away from my civic ( it was another Honda) and try something new. I did not lik I have been driving Honda ‘s all my life. I love them. I tried to sway away from my civic ( it was another Honda) and try something new. I did not like my choice at all so I ran back to James and asked if we can do something about it and he said yes we can. James is knowledgeable, kind, and good at his job. I’m am back in my Civic and loving it!!!! More

Excellent Service!!! It’s my first car and I’m happy that Eli is the one who help me out...very helpful and easy to deal with...Thank you for making my experience with Ott It’s my first car and I’m happy that Eli is the one who help me out...very helpful and easy to deal with...Thank you for making my experience with Ottawa Honda easy and awesome?? More

Eli is awesome! Eli was a great car salesman. Ottawa Honda has awesome sales and financing staff— so happy with my car! I saw the car on a Wednesday and had it by Fri Eli was a great car salesman. Ottawa Honda has awesome sales and financing staff— so happy with my car! I saw the car on a Wednesday and had it by Friday! More

Fabulous Experience from start to finish! I got my first car back in 1986. Since then between my husband & I , we’ve had about a dozen vehicles and dealt with at least 7 dealerships. I can tel I got my first car back in 1986. Since then between my husband & I , we’ve had about a dozen vehicles and dealt with at least 7 dealerships. I can tell you right now Ottawa Honda can put on a master class as to how it should be done! From salesman Elie to manager Nick to Mike in finance, all so very helpful, knowledgeable and accommodating. Never have I gotten a phone call the next day asking how everything is and do I have questions except for Elie Antoun. Guess that’s why he’s earned the right to be.a Honda Grand Master! Keep up the fabulous work Ottawa Honda! I will never hesitate to highly recommend you! MFR More

Absolutely an amazing experience I just got my Honda HRV at Ottawa Honda and is everything plus more, I couldn’t be happier. Elie Antoun was extremely helpful and knowledgeable. He w I just got my Honda HRV at Ottawa Honda and is everything plus more, I couldn’t be happier. Elie Antoun was extremely helpful and knowledgeable. He went above and beyond to make sure I got the car I wanted and was always wonderful through the whole experience! I would highly recommend anybody to deal with Elie at Ottawa Honda. Thank you Elie! More

Best service from a car dealership! I was leasing a Honda Civic 2015 from NB and received a call from James after a recent service appointment at their dealership. They offered me to tra I was leasing a Honda Civic 2015 from NB and received a call from James after a recent service appointment at their dealership. They offered me to trade in my lease for a brand new CR-V within my budget. James was fantastic in listening to my needs, was very respectful and polite. He also went above and beyond with his service! I am proud to be a new client of Ottawa Honda, and looking forward to my upcoming appointments with them. More

Great experience! One wants to buy his/her preferred car at a reasonable price dealing with a straightforward dealership and sales person with a minimum fuss. Ottawa H One wants to buy his/her preferred car at a reasonable price dealing with a straightforward dealership and sales person with a minimum fuss. Ottawa Honda (as a dealership) and Elie Antoun (as its sales representative) deserve full marks on all counts. I dealt with Ottawa Honda and Elie Antoun based on excellent recommendations I received from others and those I found posted by others on this website. I found them well-justified based on my own recent experience while buying a Honda Accord. Strongly recommended! More

Lovely I am not a car person. so needing a new car I reviewed Consumer Reports and had settled on a Civic Sedan. I contacted the dealership to advise I w I am not a car person. so needing a new car I reviewed Consumer Reports and had settled on a Civic Sedan. I contacted the dealership to advise I would like to schedule a test drive for later on this Sunday. I immediately got an email from Murray Campbell the Manager asking to reschedule on the Monday. There was a storm on Monday and I came down with a flu. So I contacted Mr. Campbell on the Friday to ask if he had any Honda Clarity available. (An engineer friend had recommended it). He did and referred me to Mr. James Savoie who is their expert on this model. My engineer friend, James and I went for the test drive and he answered every technical question my expert threw at him. I bought the car on the spot. It was ready by next Tuesday. A painless, seamless and pleasant transaction. I would recommend this dealership as being courteous and efficient and Mr. James Savoie as being competent and helpful at all times. And I am very happy with the car nicknamed the 'spaceship' and the green plates. Denise B. More