Orleans Kia

Our salesman Musa was excellent to deal with, along with his manager Patrick Laroche. I’m enjoying my Santa Fe hybrid! his manager Patrick Laroche. I’m enjoying my Santa Fe hybrid! More

During the sales experience I did not feel pressured. Annuj was very respectful and informative and explained the various buying options clearly. Annuj was very respectful and informative and explained the various buying options clearly. More

Always great service from nice people. The buying of this K4, my second car from the dealership, was pleasant enough. Caleb was is very personable and easy to talk to. We quickly got a deal The buying of this K4, my second car from the dealership, was pleasant enough. Caleb was is very personable and easy to talk to. We quickly got a deal I found fair. The car I wanted arrived very quickly and the delivery went smoothly. Painless. More

Very helpful people. All my questions answered. I have been dealing with this Dealership since it opened. All my questions answered. I have been dealing with this Dealership since it opened. More

Recently picked up our new 2025 Kia K4 from this dealership. Overall, the experience was okay, but several things were disorganized and could’ve been handled better. Our sales rep wasn’t there on dealership. Overall, the experience was okay, but several things were disorganized and could’ve been handled better. Our sales rep wasn’t there on the scheduled pick-up day, and we weren’t informed ahead of time. We arrived a bit early and let staff know we were there to pick up the vehicle, but it felt like no one knew who was supposed to help us. It wasn’t until later that we were told our rep was actually off that day. A quick message saying something like, “Thanks for your purchase, I won’t be there Thursday—please reach out if anything comes up,” and a proper handoff would’ve made a big difference. The stand-in rep asked me to sign a vehicle sign-off form but didn’t explain what it was. It seemed to contain some important information (possibly a liability disclaimer, scheduling your first service appointment?), and I didn’t end up signing it because it timed out… something to be aware of. It also took over an hour and multiple asks to get a quote on all-weather floor liners. One of the people we asked turned out to be the assistant sales manager, who never followed up. When we were eventually directed to the service desk, the 10% promo discount wasn’t applied until we pointed it out, and none of the staff seemed to know about it. Definitely recommend double-checking everything to ensure you get any advertised promotions. Our wheel locks also weren’t installed. In hindsight, I should’ve asked for this charge to be removed, as the cost was quite high compared to their own part's website/after market options. That said, when I returned the next day, Patrick (Manager) and Riley (Service) were great—Riley had them installed within 10 minutes. Very friendly and efficient. As a first-time vehicle buyer, this felt like a below-average experience. We purchased at MSRP with the $500 spring discount from Kia Canada, which was a fair price. Really happy with the car at least! More

Musa was fantastic throughout the entire car-buying process. He was patient, thoughtful, and genuinely kind, making the experience smooth and enjoyable. Highly recommend! process. He was patient, thoughtful, and genuinely kind, making the experience smooth and enjoyable. Highly recommend! More

Nice dealership, i was verry happy with the salesman, We had agreed on a price but at that time i was not sure of the color. When i decided the color the dealer did not have the color in stock so he reduced had agreed on a price but at that time i was not sure of the color. When i decided the color the dealer did not have the color in stock so he reduced the promotion that was in the price agreed in more than half because of an extra cost for him to bring the car from another dealership. Because of that i will not buy another vehicle at this dealership and also will not recommend to fiend and family More

Was the best customer service I have ever had and would recommend everyone i know ! recommend everyone i know ! More

Jeril is a great asset to your You're team,was very helpful in every way.the hole team worked with us to get the Best deal we were all happy with thank you to the team at kia helpful in every way.the hole team worked with us to get the Best deal we were all happy with thank you to the team at kia More

Mousa and management were amazing! Thank you for all your help! I love my new Kia Sportage! Thank you for all your help! I love my new Kia Sportage! More