Orleans Kia
Orléans, ON
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111 Reviews of Orleans Kia
Tanya was a pleasure to deal with and was very good at addressing all of our questions and is very knowledgeable about the systems in the vehicle we purchased. addressing all of our questions and is very knowledgeable about the systems in the vehicle we purchased. More
Tanya and Danyal at Orleans Kia were great to deal with for a used car and delivered the car cleaned up really nice and everything else as promised. for a used car and delivered the car cleaned up really nice and everything else as promised. More
Review for Kia Orleans My experience with Kia Orleans was disappointing. I visited the dealership with the intent to purchase a new or pre-owned vehicle for immediate possession. Unfortunately, the proce was disappointing. I visited the dealership with the intent to purchase a new or pre-owned vehicle for immediate possession. Unfortunately, the process was far from smooth. The first issue was their limited inventory knowledge. The atmosphere felt rushed, and there was little effort to engage with me or understand my needs. I chose a vehicle, only to be told it was “coming in” soon. However, delivery was delayed multiple times without any clear explanation. Adding to the frustration, the vehicle was eventually removed from their website entirely, and no updated delivery date was provided. I then got calls telling me the vehicle was on the lot, and then... told it was sold. When I communicated that I had asked to put a deposit on the vehicle, they said whoever is on the lot first, gets the car. So they admitted to not honoring their word. They even tried to sell me a vehicle that was promised to another individual. They said, we have tried to reach him and he has not responded, so we can sell it to you. The lack of transparency and communication made the experience stressful and unproductive. I expected a more professional and customer-focused approach, especially when making such an important purchase. Unfortunately, Kia Orleans fell short of these expectations. *Back in 2022, my wife went to the dealership to trade-in our 2020 Toyota Sienna for a 2022 Kia Telluride. They did not treat her with a great deal of respect, and offered her $5,000 less than any other dealership around. Folks... based on our experiences, we would recommend you choose another dealership unless you want to risk being treated unfairly. More
Banny is an excellent cars salesman who made me feel no pressure at all when purchasing a vehicle! Thomas was also super helpful and helped me understand everything! pressure at all when purchasing a vehicle! Thomas was also super helpful and helped me understand everything! More
Even with an appointment, we had to wait roughly 1. 5 hr to see someone. We did end up buying but had to wait a lot. However, once we did see someone, they were very nice. 5 hr to see someone. We did end up buying but had to wait a lot. However, once we did see someone, they were very nice. More
I was very apprehensive and timid about spending so much money on a used car but was also aware that it was very fairly priced, at Orleans Kia. The salesman, T.J., was very patient with me and not overly ag money on a used car but was also aware that it was very fairly priced, at Orleans Kia. The salesman, T.J., was very patient with me and not overly aggressive -- answered all my many questions patiently -- spent hours and hours with me all Saturday afternoon and set my mind at ease about buying this gorgeous pre-owned Nissan Versa SR. Thank you T.J., I love the car. More
This place is a joke. Paid platinum and purchase an HEV Sportage new one now got a flat tire and one want to help. Called 10 times no help poor service. Would not recommen Paid platinum and purchase an HEV Sportage new one now got a flat tire and one want to help. Called 10 times no help poor service. Would not recommend anyone to buy from them. More
No words to describe the service offered by Thomas Murphy and Safa at Orleans Kia. Thomas never gave up on us. Being new to Canada and we badly needed a car, Thomas went above and beyond to make the impossib and Safa at Orleans Kia. Thomas never gave up on us. Being new to Canada and we badly needed a car, Thomas went above and beyond to make the impossible happen. We got our new Kia Seltos and enjoying it every moment. Thank you again Thomas and Safa for understanding our needs and for exceeding our expectations. We are forever grateful and loyal to Orleans Kia just because of Thomas and Safa. Thank you for making us feel valuable. More
My husband and I are incredibly thankful for the amazing service and support we received from both Pat and Anuj as we purchased our very first family car (2025 Kia Sportage EX). We will definitely recommend service and support we received from both Pat and Anuj as we purchased our very first family car (2025 Kia Sportage EX). We will definitely recommend this dealership to any of our friends and family looking to purchase a vehicle from KIA. More