Orillia Dodge
Orillia, ON
Filter Reviews by Keyword
By Type
453 Reviews of Orillia Dodge
A service department you can trust. I've been dealing with Mac Lang Orillia for over ten years. Chuck and his team take excellent care of me and my vehicles and everyone I send their wa I've been dealing with Mac Lang Orillia for over ten years. Chuck and his team take excellent care of me and my vehicles and everyone I send their way. They provide superior customer service, accommodate all my requests and do it with a smile. I consider myself lucky to have them. Good people working hard to take good care of me and my vehicles. More
Friendly and patient people. Very helpful. I have dealt with this particular dealership for about 3 years now. My late husband has done business with Kathy Gallivan for many years and he recomm I have dealt with this particular dealership for about 3 years now. My late husband has done business with Kathy Gallivan for many years and he recommended me to her. She is a wonderful person and always happy to see me. When it is time, I will buy my next vehicle from Kathy. The service people are great to deal with too. I wasn't happy with the fact that the compressor went again on my 2018 Ram, but Chuck was very helpful in understanding my problem and expedited the repairs as quick as he could. More
It is always 5 stars, that is why I bought there in the first place. Chuck and Darrell are great guys in service and my vehicle is always pulled in at appointment time. Thanks for the coffee too! first place. Chuck and Darrell are great guys in service and my vehicle is always pulled in at appointment time. Thanks for the coffee too! More
Auld Mac Lang Should Never Be Forgot Whether its Chuck ..or Darrel in the service department..or someone from sales saying hello...it feels like family Its my thrid car Ive taken to Mac Whether its Chuck ..or Darrel in the service department..or someone from sales saying hello...it feels like family Its my thrid car Ive taken to Mac Lang....a PT Cruiser..and now a second Pacifica..and and everytime.. whether its mechanical..a recall..or something factory related such a a bad paint...its always been taken care of No question. So a big thank you to the Mac Lang family More
I always come back Tim, Carrie and Stephen are great! I have dealt with them quite a few times over the years and they have always been accommodating. A great experience Tim, Carrie and Stephen are great! I have dealt with them quite a few times over the years and they have always been accommodating. A great experience. More
Implied customer was lying so as to not acknowledge Implied customer was lying so as to not acknowledge responsibility for having certified a vehicle for resale without proper maintenance. Repair bill Implied customer was lying so as to not acknowledge responsibility for having certified a vehicle for resale without proper maintenance. Repair bill of $1500.00 More
My experience was amazing. Tim is so friendly and accommodating. I would definitely come back. I have already referred Mac Lang to a few of my customers. accommodating. I would definitely come back. I have already referred Mac Lang to a few of my customers. More
I moved north from Ajax last summer and tried Mac Lang to take over the service of my Ram Eco Diesel. The short story is their service and attitude has been great, far better than my experience at my last de take over the service of my Ram Eco Diesel. The short story is their service and attitude has been great, far better than my experience at my last dealership, who I used only out of proximity to my home and would definitely NOT be getting my business when it's time for my next purchase. Mac Lang will!..service earns loyalty. More
Excellent customer service Seven years ago I bought my first Caravan through Tim Obee who gives me excellent service. When I bring my van in for service, Chuck Houtby looks aft Seven years ago I bought my first Caravan through Tim Obee who gives me excellent service. When I bring my van in for service, Chuck Houtby looks after me very well in a timely mnner. More
Unscheduled visit to service dept. to address a minor warranty issue was handled promptly and professionally by all involved and was much appreciated. Visit occurred just before noon during a snow storm warranty issue was handled promptly and professionally by all involved and was much appreciated. Visit occurred just before noon during a snow storm, customer was not local and was en route to a distant location. Immediate response, diagnosis and repair was above and beyond expectations. More








