OpenRoad Toyota Port Moody

We are very pleased with this location. Kind and helpful sales people, finance people, technicians and insurance. The whole process was so smooth and easy. Kind and helpful sales people, finance people, technicians and insurance. The whole process was so smooth and easy. More

Obaid, Jessica and Moa very helpful especially during the cyber attack. Very patient and professional. cyber attack. Very patient and professional. More

We had an excellent experience, the staff was very helpful, this was the second time I bought a vehicle in this dealership and definitely comeback again. helpful, this was the second time I bought a vehicle in this dealership and definitely comeback again. More

no comparison with others, excellent service by all staff impressed with their knowledge. thank you impressed with their knowledge. thank you More

Execllent service especially our request to solve our needs & very patient to explain every functions of the car needs & very patient to explain every functions of the car More

I registered for a hybrid Rav4 in 2022 at this dealership. I was told it takes around 9 months and I deposited $1000 for registering. They did not tell me that $1000 was not mandatory. Amazingly, dealership. I was told it takes around 9 months and I deposited $1000 for registering. They did not tell me that $1000 was not mandatory. Amazingly, when you go to Pitt meadows Toyota dealership, they do not ask for any deposit at registration time. From August 2023 to today, Jun 18th, 2024, they always said you are in the top 5 list. I cannot believe that they have not received a car every month. Additionally, when I ask to update every 5 months, they first ask me "Do you have a trade?" if I say no, they respond to me that we have other colors, not my selected colors. It is a shame for a Toyota dealership. I am a real fan of Toyota and if they would like to continue this circumstance, unlike my desire, I have to go to another Japanese or Korean dealership. All in all, they look for a customer to have a trade, and it seems they are not going to sell cars to other loyal customers of Toyota. Hope this message helps them to improve their customer service and sales departments. More

Very impressed with truck quality . The sales lady Norr was great. Mao the tech man was great too. Thank you The sales lady Norr was great. Mao the tech man was great too. Thank you More

Sales associate Elena de Candia was excellent to work with. Another sales manager very helpful to prepare car in time- sorry don't know his name. Very happy with my experience at the dealership. Anne with. Another sales manager very helpful to prepare car in time- sorry don't know his name. Very happy with my experience at the dealership. Anne More

Kind representatives, however i wish that port moody offered the same incentives to buy as other dealerships. I felt taken advantage of because of a supply and demand factor. Peace arch was willing to g offered the same incentives to buy as other dealerships. I felt taken advantage of because of a supply and demand factor. Peace arch was willing to give me 12 months tire coverage as well as the key replacement. And port moody only offered a key replacement, I already have 2 keys, I feel like you play the odds in your favour. And personally I find this unattractive. Zero incentive to stay a customer. More

It was nice that a dealership would do a few small things to make my daughter’s first car look good. A new battery was appreciated to make it a reliable vehicle for her. to make my daughter’s first car look good. A new battery was appreciated to make it a reliable vehicle for her. More