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Ontario Motor Sales

Oshawa, ON

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196 Reviews

140 Bond St W

Oshawa, ON

L1H 7L8

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196 Reviews of Ontario Motor Sales

October 03, 2016

perfect Great customer service,and no pressure to buy, he is happy to help find the perfect vehice for you!Definitely my sales guy for life! More

by gennymandan
Recommend Dealer
Yes
Employees Worked With
Michael Godfrey
September 29, 2016

Satisfied, happy and will repeat. I took my 20 year old Camaro into OMS for a check over, oil and lube. Techs also identified some "green" wire issues with turn signals. Over and above More

by Megavan Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Parsons, Michael Godfrey
September 27, 2016

Knowledgable staff The staff are very friendly and personable. I would definatly refer anybody who asked to Micheal Godfrey to assist in the purchase of a new vehicle. O More

by Brad A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Godfrey
September 26, 2016

Amazing staff! Never feel pressured! They always look our for your best interest. I would recommend to all friends and family! Friendly and honest staff I feel comfo More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Godfrey
September 26, 2016

great atmosphere and positive employees Came in to look for my first car, and was very pleased with the customer service. Michael Godfrey went above and beyond with educating and helping me More

by stewednscrewed
Recommend Dealer
Yes
Employees Worked With
Michael Godfrey
June 23, 2016

Mich Lanteigne: Knowledgeable and Professional Not only does Mich know his Chevrolet vehicles but he also has fantastic customer service skills. He took a completely NON Chevy family and converted More

by NewToChevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mich Lanteigne
April 28, 2016

2012 Cadillac SRX We purchased a 2012 Cadillac SRX, site unseen with Mike Hayes Sales Dealer and couldn't had been more happier taking Mikes word in regards to everythi More

by airedale123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
April 26, 2016

The most aragont person I've met in years I stopped by the dealership to get a couple figures and to see vehicles, this man introduced himself to me and was very pushy. I asked him to give me More

by Tedfromoshawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mich Lanteigne
May 04, 2016 -

Ontario Motor Sales responded

Hi Ted, First off, I'd like to thank you for taking the time to visit Ontario Motor Sales. There are a lot of options out there when choosing a car dealership, and we appreciate the fact that you chose us. Unfortunately we let you down, and that doesn't sit well with us. We spend a lot of time trying to create a great customer experience and we've done so by offering a number of at home services for our customers with no additional charge, just to try to create that "better customer experience". When we hear that one of our staff members has acted in a manner that does not put the needs of our customer first, it really hits home. Please know that we have had discussions with Mich about this event and made sure he understands the value that we place on our customers and that his behaviour was not consistent with the standards we set for our staff. I'd like to thank you for commenting publicly about this event. It certainly hurts when someone takes a shot at us on-line, but when we deserve it, we have to take our medicine. Ultimately, we would like to make it up to you, and while I recognize that you have already purchased a vehicle, we'd like to cover your first Lube Oil and Filter for you just to say Sorry for the uncomfortably position we put you in. At the same time, one of our Sales Managers, Diane Parsons would like to personally reach out to you make the arrangements. Would it be ok for us to email you directly? Regards, Dave Hicks Marketing and Business Development Manager Ontario Motor Sales dhicks@ontariomotorsales.com 905-434-1596

May 04, 2016 -

Tedfromoshawa responded

This is unacceptable he has stained your reputation

May 04, 2016 -

Ontario Motor Sales responded

Hi Ted. I can certainly understand your feelings in this. Please call me anytime at 905-434-1596 (Direct Line). I'm sorry I haven't handled this to your satisfaction. I'd like to know what would be acceptable in your eyes. Dave.

April 26, 2016

"Buying a Car was Easy with Such a Knowledgeable Person" We purchased a Chevrolet Malibu through Mich Lanteigne. Mich was very well informed and was able to answer all of our questions easily. Mich has a gre More

by Cookie
Recommend Dealer
Yes
Employees Worked With
Mich Lanteigne
March 30, 2016

Buying Chevrolet Orlando from Mich Lanteigne Mich is a great salesman. He was very helpful and knowledgeable but at no time was he pushy. I didn't feel any pressure to buy. He made purchasing More

by healeyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mich Lanteigne