Okotoks Chevrolet Buick GMC

Above and Beyond! I received excellent customer service from Kyra Thompson at Okotoks Chevy GMC. My work takes me out of town for a few days and Kyra was a huge help in I received excellent customer service from Kyra Thompson at Okotoks Chevy GMC. My work takes me out of town for a few days and Kyra was a huge help in getting everything ready for a trade in, even got a buyer lined up for my old truck while I was on the road. I would defiantly recommend this dealership to friends and family! More

Awesome Customer Service! Great to deal with! Staff was super helpful, very friendly. Picked the truck I liked and the rest was very straight forward and quick. Was in the truck within a couple d Staff was super helpful, very friendly. Picked the truck I liked and the rest was very straight forward and quick. Was in the truck within a couple days. All in all it was a great experience. This is the 2nd vehicle I've purchased from okotoks GM and will certainly do again in the future. More

Great experience. Kyra Thomson was great. She was a big help and was there for me every step of the way during the buying process. Thanks Kyra! Kyra Thomson was great. She was a big help and was there for me every step of the way during the buying process. Thanks Kyra! More

Fabulous service! Everyone at the dealership made purchasing my new vehicle a wonderful experience! Thank you to Kevin Fader for finding the exact color combination I w Everyone at the dealership made purchasing my new vehicle a wonderful experience! Thank you to Kevin Fader for finding the exact color combination I wanted! More

Disappointed I went to the Okotoks Chevy dealership looking to purchase a Equinox. I was working with a sales rep. He showed me a 2017 Equinox Stock CG324700 a I went to the Okotoks Chevy dealership looking to purchase a Equinox. I was working with a sales rep. He showed me a 2017 Equinox Stock CG324700 and we signed an agreement and I put down $500 deposit with the understanding that when they brought the vehicle down to Okotoks today, if for any reason I didn't like it I could get my deposit back as I had only seen pictures. The agreed price all in was $26,496, with a remote start thrown in, 6 free oil changes and a $100 gas card. I was very happy and looking forward to my new Equinox. I waited for a about 3 hours (which was longer than I was told it would be to get the vehicle down to Okotoks) and texted the rep and he told me that the Calgary Manager (Shaw location) wasn't very responsive and so I went in to see the rep. Turns out they sold the Equinox on me. To say that is not professional is an under statement! I get that they most likely got a better price from another client but I had a deposit on it. I thought customer trust was vital to an business. The sales manager told me it was sold before I put the deposit on it but in this digital age I find that hard to believe. Also he told me that they emailed about availability at 4:30pm and emailed three more times and phoned twice and that their sister store informed them at 7:30pm that it was sold. Really since I signed the purchase contract and put the deposit down at 2:15pm and I was informed at 5:30p that it was sold I can't buy their time line and if they didn't email about availability until 4:30pm then they really dropped the ball. I will never deal with this dealership or any of their other dealership. I have now purchased an equinox with more options for the same price from another Chevy dealership. More

Outstanding customer service once again Okotoks GM has an outstanding team in their sales department. Rashelle has helped us find just the right vehicle to replace an accident write-off. W Okotoks GM has an outstanding team in their sales department. Rashelle has helped us find just the right vehicle to replace an accident write-off. We appreciate that she took the time to show us multiple options - when we arrived she had done a lot of preparation researching vehicles we would be interested in within our price point. The business managers in finance Donna and Cory along with the sales manager Eric made up the support team and were also helpful and professional. I recommend anyone looking for a new or used vehicle to go to Okotoks and see Rashelle in sales. This is our third new vehicle purchase from her and she goes above and beyond to find just the right fit. More

Excellent process Traded for a used vehicle, all of the deal was done over phone, upon arriving vehicle and extra were excellent along with clean and polished, paperwor Traded for a used vehicle, all of the deal was done over phone, upon arriving vehicle and extra were excellent along with clean and polished, paperwork was ready and all appts were on time and well organized, the most painless vehicle purchase I have ever made, kyra was excellent and maintained constant contact during the whole process, even answering calls at home after work to answer my questions, could not have been more pleased with the purchase process and the vehicle!! More

Enjoyed the visit Very pleased with way Wally explained everything and his whole attitude. He was very positive to speak to and answered any question clearly and made m Very pleased with way Wally explained everything and his whole attitude. He was very positive to speak to and answered any question clearly and made my visit enjoyably. More

Awesome experience I was looking to replace a truck that did not fit my needs, they took care took care of finding me the right vehicle when the original dealer would no I was looking to replace a truck that did not fit my needs, they took care took care of finding me the right vehicle when the original dealer would not. More

Professional and Friendly We've been dealing with Okotoks GM for quite few years. Always feel welcome when dealing with Clem Savard. Donna Bayly was very professional & able to We've been dealing with Okotoks GM for quite few years. Always feel welcome when dealing with Clem Savard. Donna Bayly was very professional & able to answer all our questions. No negatives! More