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Okotoks Chevrolet Buick GMC

Okotoks, AB

4.8
587 Reviews

101 Northgate Dr

Okotoks, AB

T1S 0H9

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587 Reviews of Okotoks Chevrolet Buick GMC

July 20, 2022

My experience buying a brand new truck from Fred was stress free from start to finish. This is the best dealership and sales person I have ever dealt with, and I would gladly come back next time I need More

by Wolfe GM Calgary sucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Edey, Matthew Chaperon
Jul 22, 2022 -

Okotoks Chevrolet Buick GMC responded

Thank you for the review! We strive to ensure all of our customers have a great experience and we are glad to know that Fred was able to do that for you! Welcome to the Okotoks GM family! Sincerely, Kyra Thomson, Sales Manager.

July 05, 2022

The customer service here was amazing. Had some hiccups (on my end ) with the purchasing process and they were more than accommodating in getting everything sorted out. Highly recommended! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Stein, Matthew Chaperon
Jul 13, 2022 -

Okotoks Chevrolet Buick GMC responded

Hi Mike, Thank you for the 5 star review! We are happy to hear Wally and Matt were able to help ensure you had a great experience. Please don’t hesitate to reach out if you need anything. Sincerely, Kyra Thomson, Sales Manager.

June 28, 2022

Mandar is my go to car guy! He will get you rolling in a new ride today! Great service from him and the OKOTOKS GM TEAM. More

by Brad Pizani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra Thomson, Mandar Naik, Kevin Goldsmith, Michael Zhu
Jul 05, 2022 -

Okotoks Chevrolet Buick GMC responded

Thanks for the awesome review, Brad! Sincerely, Kyra Thomson, Sales Manager.

June 23, 2022

I just bought a new truck from Kevin! He was so amazing and helpful. The staff kept me updated every week on when my truck was set to arrive. They were so friendly and kind. Highly recom More

by Kirah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lin
Jul 05, 2022 -

Okotoks Chevrolet Buick GMC responded

Thanks for the review, Kirah! Kevin enjoyed working with you. We hope you enjoy your new truck! Sincerely, Kyra Thomson, Sales Manager.

June 20, 2022

AVOID. Inquired on a truck on a Saturday and we’re told it was available and received the info on it and told them we were interested, so Monday morning the More

by Oz
Recommend Dealer
No
Employees Worked With
Jared Walker
Jun 23, 2022 -

Okotoks Chevrolet Buick GMC responded

Hi Oz, We felt we were doing the right thing calling you as soon as someone else purchased the vehicle you were coming to look at. As nothing is signed and agreed to and you were interested in it; we do not stop inventory from being available for sale. We’re sorry this does not meet your expectations. Regards, Shaun Kos, General Manager

Jun 23, 2022 -

Oz responded

How can you say that you felt that you were doing the right thing by calling me. We were dealing with your company all weekend and were receiving information and Monday we received a video at 10am and loved this truck and said we were on our way. It takes two and a half hours to get there from Lethbridge and the salesman said that your dealership do not take deposits, so how in the world were we suppose to hold it . This is not our first truck. We had plenty over the years and all the dealerships took deposits. Your salesman told me to call you so I did and left a message with you and you sir did not call to explain or even apologize for this!!!! Your salesman who did sell this truck is not a very loyal co worker and you as a manager should have step in and said that I have someone on the way who is interested and if they do not purchase I will call you. But no, you did not do that. Also, I’m just hearing from you now because you did not like the review. Terrible just terrible!!! You guys knew how I felt when I got the call and could of put a stop to it but were just hungry for that sale!! SHAME ON YOU!!!!! You are the one who did not meet my expectations.

June 20, 2022

I bought a new pickup from Brittany. Her service was great. 5 star rating from this guy. More

by Lucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Silverson
Jun 23, 2022 -

Okotoks Chevrolet Buick GMC responded

Thanks for the 5 star review, Lucas! Enjoy your new truck! Sincerely, Kyra Thomson, Sales Manager.

June 08, 2022

Reached out to this dealership because I saw several Yukons on their webpage. I placed and inquiry and I got a prompt response back, as well as a reassurance someone would be in contact with me the next More

by Alana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Manzer, Bailey Silverson
Jun 17, 2022 -

Okotoks Chevrolet Buick GMC responded

Thank you for the great review, Alana! Bailey is great at what she does and truly knows so much about the vehicles on our lot. I’m glad to hear you had a good experience even though with the inventory shortage we didn’t have what you were looking for. We hope to hear from you for your next purchase! Sincerely, Kyra Thomson, Sales Manager.

June 04, 2022

Wally and Mike were both excellent in taking care of the whole new truck experience More

by Conradausterman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Stein
Jun 17, 2022 -

Okotoks Chevrolet Buick GMC responded

Thank you or the review. We are glad to know you had a great time working with Wally and Mike! Sincerely, Kyra Thomson, Sales Manager.

June 02, 2022

Fred Edey was a great help and provided everything I needed and made a great experience More

by Rhodesmicah3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Edey, Michael Zhu
Jun 03, 2022 -

Okotoks Chevrolet Buick GMC responded

Thank you for the glowing review, Micah! We are happy to have the opportunity to work with you and look forward to working with you again! Sincerely, Kyra Thomson, Sales Manager.

May 31, 2022

Kevin Goldsmith was amazing to work with, he found me the perfect truck! I would recommend anyone who is in the market for a new or used car to Kev! Mike Zhu and Kyra were also awesome. More

by Brad Pizani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyra Thomson, Kevin Goldsmith, Michael Zhu
Jun 03, 2022 -

Okotoks Chevrolet Buick GMC responded

Thanks for the great review, Brad! We always enjoy working with you and appreciate your business. Sincerely, Kyra Thomson, Sales Manager.

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