Okanagan Chrysler Jeep Dodge

Worst Experience EVER I recently took my 6 month old Fiat 500 in for a scheduled service appointment. I waited 3 and a half hours for the oil change to be completed, durin I recently took my 6 month old Fiat 500 in for a scheduled service appointment. I waited 3 and a half hours for the oil change to be completed, during which I attempted to contact the dealership 3 times to find out where my car was and why it wasn't finished being serviced yet. After being told that I would receive a call back with regards to the whereabouts of my car, I did not receive a call back. After waiting another 45 minutes to be picked up by the shuttle service (I was 15 minutes away from the dealership), I asked to speak to the service advisor about my dismal experience. He proceeded to inform me that he was sorry I felt that way but they aren't a "quick oil change kind of place" and basically brushed me off. When I went to pick up my car to leave, I discovered that it wasn't washed, had a copious amount of bird poop on it that was not on the vehicle when I dropped it off, and the e-brake was not pulled, and the car is a manual transmission. I am incredibly dissatisfied with my service with Okanagan Dodge today, especially considering I purchased my vehicle from them only 6 months ago. I will not be back and would not recommend that anyone take their vehicle there. More