Okanagan Chrysler Jeep Dodge

customer satisfaction I took my vehicle in for service and Gary was professional and thorough. After a confusing issue arose, he not only resolved it, he went over and abo I took my vehicle in for service and Gary was professional and thorough. After a confusing issue arose, he not only resolved it, he went over and above my expectations. I would definitely recommend going to see him. More

End of the day fix Stopped into service department to have noise/brakes checked out around 3 in the afternoon. Met with Gary, explained situation. He had a quick check Stopped into service department to have noise/brakes checked out around 3 in the afternoon. Met with Gary, explained situation. He had a quick check and then brought out technician to look also. Gary detailed what would happen with evaluation, etc. and was able to squeeze my vehicle in almost immediately fortunately for me. Technician inspected problems, recommended work to be done. Although I had to go with a more expensive part, (brand part not in stock or in town) Gary arranged for part to be delivered right away. Technician agreed to stay a little bit late to complete the job and get me on the road same day. I was scheduled to leave for Vancouver early the following morning, so had it not been for Gary and the technician's "can do" attitude I would not have been able to make my very important appointment in Vancouver. thank you for your understanding and very friendly, efficient service! More

Out of Province Exception Purchase Experience I worked through purchasing a vehicle site unseen from Alberta with the Okanagan Sales team. From completing the deal remotely, to being picked up at I worked through purchasing a vehicle site unseen from Alberta with the Okanagan Sales team. From completing the deal remotely, to being picked up at the airport and receiving exceptional service at the Dealership to finalize the purchase - everything was great. The airport pickup, paperwork completion and vehicle run-through all occur on a Sunday.......when the Dealership was closed. Excellent customer service! More

professional and competent service I have had good service over many years. Tara Crowe impresses me with her professional approach tin her role as service advisor. She kept me in the I have had good service over many years. Tara Crowe impresses me with her professional approach tin her role as service advisor. She kept me in the loop recently so that I could make a decision about needed service that saved me a return trip that helped to keep our family safe, while keeping cost down. More

All is Good After an initial minor hiccup, the transaction went well. Staff was friendly and helpful. John and Clayton help me with my concerns regarding my purch After an initial minor hiccup, the transaction went well. Staff was friendly and helpful. John and Clayton help me with my concerns regarding my purchase. Thanks More

OK Chrysler is more than just OK ;) I was pleasantly surprised by the atmosphere at OK Chrysler, the whole team and their approach to sales was different than i'd experienced in the past I was pleasantly surprised by the atmosphere at OK Chrysler, the whole team and their approach to sales was different than i'd experienced in the past. There was a no pressure attitude, but very attentive and concerned that we make the best decision for our budget and lifestyle. Colin Frantze was our sales rep. and Adam took care of our finances and we had a number of great personable conversations and laughs. Great people. More

Excellent experience overall Anytime I have car trouble, it is diagnosed quickly and accurately by this dealer which is most important to me and is the reason I return for more. Anytime I have car trouble, it is diagnosed quickly and accurately by this dealer which is most important to me and is the reason I return for more. Wade Graham usually has a line of people waiting for his expertise and I'm happy to wait too. He's not just another robot running you through the process. He actually listens to you and actually offers you an understandable answer. All mechanical work I've had done has been at or above average and completed within the expected timeline at the price expected... except that one time. ;-) Well, this seems biased so I'm trying to think of some improvements they could make. The extra paper-work seems to slow the entire process down and I think it could be streamlined. The coffee selection could be better. Thank you so much! But I don't agree your terms to complete this entry. "You grant us permission to monitor, edit... submission"? You may not edit. Normally I would just close the page at terms and conditions, but I like this dealership enough to read through and 'accept' the mandatory conditions. Kris W More

Well done! Having vehicles out of service for repair is never fun, but Service Advisor, Gary Callander, and the mechanical staff were brilliant in dealing with o Having vehicles out of service for repair is never fun, but Service Advisor, Gary Callander, and the mechanical staff were brilliant in dealing with our issues, quickly and efficiently. On the occasions when I have used this dealership, I have found it to be a surprisingly pleasant experience. All the staff have been friendly and helpful. Gary is brilliant! More

Friendly, Generous, and Understanding. I would to thank the team at Okanagan Dodge for hooking me up with a economic and safe vehicle. The service was extraordinary and they were very gener I would to thank the team at Okanagan Dodge for hooking me up with a economic and safe vehicle. The service was extraordinary and they were very generous when it came to the final steps of the purchase. I am very happy with my car and I recommend this dealership to anyone looking to get a new, or even a used vehicle. More

Very friendly The sales team is very friendly and could't ask for a better salesman. I live 10 hours away frlm Kelowna and he was able to keep in contact with me an The sales team is very friendly and could't ask for a better salesman. I live 10 hours away frlm Kelowna and he was able to keep in contact with me and we had a deal done for my jeep srt8 done in a couple days! More