Okanagan Chrysler Jeep Dodge

Saved my bacon I was traveling through Kelowna when my 2014 Ram 1500 Eco Diesel had a Check Engine Light and proceeded to go into limp mode. With 400km to go before I was traveling through Kelowna when my 2014 Ram 1500 Eco Diesel had a Check Engine Light and proceeded to go into limp mode. With 400km to go before I reached home, I had no choice but try my luck at the local dealership. It was a long weekend and they were closed but I made sure I was in first thing in the morning when they opened. I explained my situation to the service advisor Gary. My wife had an extremely important appointment in Vancouver that afternoon. He spoke with his co workers and explained that I needed to be in Vancouver the same day. They managed to schedule the truck in for the emergency appointment. I was told to come back in a few hours. I arrived just as he was processing the paperwork. The technician Matt had performed the necessary reprogramming to the computer and I was set to go. I was given a through explanation of the problem and how the repair was performed. Both Matt and Gary were extremely professional, helpful and courteous in dealing with a new customer that had no relationship with this dealership. I found the overall experience to be well above and beyond what I have learned to expect from these situations. I am moving to Kelowna in a few months and this will definitely be my dealership of choice for my vehicle. Thank you for your help! More

Came for a truck! I came in from out of town because I found a good deal on a used Ram online but walked away with a Brand New One. They have huge selection which is a I came in from out of town because I found a good deal on a used Ram online but walked away with a Brand New One. They have huge selection which is also great. Finance guy Adam was able to show me how to save some money on what I had already and get me into a new truck, for same money just a few years more. Everyone was open and easy to talk with. Even received a parting gift. More

service Greeted with a cheerful smile and positive attitude...Gary is always ready and happy to deal with any issues related to my vehicle. He makes it a prio Greeted with a cheerful smile and positive attitude...Gary is always ready and happy to deal with any issues related to my vehicle. He makes it a priority to ensure my vehicle is ready on time. More

Excellent Service! My experience in purchasing my new Jeep from John McAuley and Colin, starting Online and in your Dealership has been amazing! The level of customer s My experience in purchasing my new Jeep from John McAuley and Colin, starting Online and in your Dealership has been amazing! The level of customer service that I received from all of your staff was outstanding. It's obvious that everyone in your company works as a team, from Sales through to Travis in financing. I will certainly recommend your dealership to anyone I know looking for a new vehicle. More

The Service Department is a waste of time. Vehicle needed repair under warranty. Once They Figured out what the problem was, They booked the following appointment a week later. I went in for my Vehicle needed repair under warranty. Once They Figured out what the problem was, They booked the following appointment a week later. I went in for my appointment, and after 1+hours, they told me they ordered the wrong part... It's been the same part Chrysler has had standard across that specific vehicle since the remodel in 2011. So, I leave and I had to be "squeezed in" for my next appointment. At my next appointment, I waited over 2 hours for the work to be completed. Once my vehicle was finished, I waited an additional 20-25 minutes it have it washed. I didn't understand why it was so long, since there was only one other person waiting for there vehicle (Most dealership say about 5-10 minutes max). Anyway, after waiting all that time for my vehicle to be washed, I walked up to my vehicle when everything was all done (signed paper work) my vehicle in fact hand not been washed, it wasn't even rinsed. Like Seriously? They claimed that it had been washed, when you could touch the paint and see where you touched. The windscreen was only cleaned where the wipers are, because they just used the cars sprayer and wiper blades to clean it off. What a waste of time... Plus we bought the vehicle brand new a month ago from this dealer, and it's no base model either... More

Great service experience How many times can you walk away from a service appointment and say " wow I'm pretty happy " ! That's how I felt yesterday when Gary went the extra m How many times can you walk away from a service appointment and say " wow I'm pretty happy " ! That's how I felt yesterday when Gary went the extra mile for me , I was very impressed with that . More

My experience was very unforgettable and great I have poor credit and Okanagan Dodge helped get me in a fantastic car at a price I can afford. When my daughter gets her drivers she plans on buying I have poor credit and Okanagan Dodge helped get me in a fantastic car at a price I can afford. When my daughter gets her drivers she plans on buying from Okanagan dodge. I recommend anyone to do business there More

Phenomenal service and help! Test drive my brandnew 2015 Chrysler 200 LX and got it. Love it with new features! I was able to upgrade early through the help of John McAuley and Tr Test drive my brandnew 2015 Chrysler 200 LX and got it. Love it with new features! I was able to upgrade early through the help of John McAuley and Travis.Thanks for all the effort. More

Easy truck buying! Thanks to John McAuley and all the staff for a great buying experience! We made the deal, including the trade in, over the phone and the truck was re Thanks to John McAuley and all the staff for a great buying experience! We made the deal, including the trade in, over the phone and the truck was ready when they said it would be. Picking it up was simple too. The financing and paperwork was ready to go. John gave us a great orientation on the truck before we left. More

Best experience for buying a vehicle! This has been the best experience I've had with buying a new vehicle. All the staff are super friendly and make you feel as comfortable as possible. This has been the best experience I've had with buying a new vehicle. All the staff are super friendly and make you feel as comfortable as possible. Kevin was an awesome salesperson and I would highly recommend him for anyone needing a new or used vehicle!!!! More