Okanagan Chrysler Jeep Dodge
Kelowna, BC
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It was a great experience I was treated well, and the whole team at Didge worked hard to get me the vehicle I wanted. I will definitely be going back! I was treated well, and the whole team at Didge worked hard to get me the vehicle I wanted. I will definitely be going back! More
Emergency Repair We are visiting Kelowna and had to have our clutch replaced. Our time frame was very short, however, Okanagan Chrysler took us in, diagnosed the prob We are visiting Kelowna and had to have our clutch replaced. Our time frame was very short, however, Okanagan Chrysler took us in, diagnosed the problem, ordered the parts and repaired our vehicle. All this was done within 2 1/2 days. Their service was excellent and a big thank you to Tara Crowe, the Service consultant we dealt with. Tara was very considerate of our needs and very pleasant to deal with. More
Helpful and Considerate Thank you Colin for all your help. You and the finance staff went above and beyond! I will definitely deal with you again. Thanks again. Thank you Colin for all your help. You and the finance staff went above and beyond! I will definitely deal with you again. Thanks again. More
Frustrated from incompetent dealers and service advisors. After several attempts by another dealer to fix my electric brake controller for pulling my my, I made an appointment while travelling through Kelowna After several attempts by another dealer to fix my electric brake controller for pulling my my, I made an appointment while travelling through Kelowna. Jena in service got me in right away and treated me like royalty. They re-programmed my electronic brake controller and had me on my way in no time. Awesome services, reception and shuttle drivers. More
As quoted and on time with a smile Broke down on the highway, had my Ram 1500 towed to the dealer. They weren't expecting the truck yet had a quote for me within a couple hours. They we Broke down on the highway, had my Ram 1500 towed to the dealer. They weren't expecting the truck yet had a quote for me within a couple hours. They were very friendly and had the truck ready for a trip a few days later. Everything was exactly as quoted no surprises. More
happy happy Went in with no expectations and drove out with a 2013 Avenger. Thanks to John Mcauley and Travis Haycroft. I love my wheels. My friends say they look Went in with no expectations and drove out with a 2013 Avenger. Thanks to John Mcauley and Travis Haycroft. I love my wheels. My friends say they look good on me. Thanks again. More
Wonderful purchase experience I had a great experience at Okanagan Dodge in purchasing my Jeep Patriot! I sent in an inquiry online for a listing they had up and received prompt an I had a great experience at Okanagan Dodge in purchasing my Jeep Patriot! I sent in an inquiry online for a listing they had up and received prompt and informative replies from Colin Frantze. We set a time for a test drive and I loved it from the second I saw it! Colin answered all my questions and more. The entire purchase went smoothly and I couldn't be happier with my new Jeep! Highly recommend Okanagan Dodge, specifically Colin on the Internet Sales Team. More
Great service Always helpful and checked to see if any recalls made sure my time wasn't wasted , always friendly and great dealership , I always recommend to friend Always helpful and checked to see if any recalls made sure my time wasn't wasted , always friendly and great dealership , I always recommend to friends and family More
Happy Journey Owner Bought our 4th vehicle from Okanagan Chrysler Jeep Dodge, from the start to the finish we were happy with our service, we were kept informed of the pr Bought our 4th vehicle from Okanagan Chrysler Jeep Dodge, from the start to the finish we were happy with our service, we were kept informed of the process and what would be happening. Each time we stepped foot in the dealership we were greeted in a friendly way by reception, right through to sales. We appreciated the service given to us and look forward to future dealings with the dealership More
Service Visit Would have been a great experience, but while waiting for my vehicle I saw a poster on the wall offering a service special that was precisely what I w Would have been a great experience, but while waiting for my vehicle I saw a poster on the wall offering a service special that was precisely what I was having done. When I went to pay for the service I asked for the special. A couple of lame excuses later....I was told that it had expired. For a company that presents itself as a high service organization and goes to great lengths to provide testimonials and feedback like this....I was surprised. It was only $25 difference, a 'so what' dollar wise, but again, from a company reaching for great customer service the answer I expected would have been "That offer has expired, but since we left the poster up we'll honour that for you no problem. Thanks for pointing that out". So instead of talking about how great your service is....I find myself telling a different story. More