Okanagan Chrysler Jeep Dodge

Helpful and Considerate Thank you Colin for all your help. You and the finance staff went above and beyond! I will definitely deal with you again. Thanks again. Thank you Colin for all your help. You and the finance staff went above and beyond! I will definitely deal with you again. Thanks again. More

Frustrated from incompetent dealers and service advisors. After several attempts by another dealer to fix my electric brake controller for pulling my my, I made an appointment while travelling through Kelowna After several attempts by another dealer to fix my electric brake controller for pulling my my, I made an appointment while travelling through Kelowna. Jena in service got me in right away and treated me like royalty. They re-programmed my electronic brake controller and had me on my way in no time. Awesome services, reception and shuttle drivers. More

As quoted and on time with a smile Broke down on the highway, had my Ram 1500 towed to the dealer. They weren't expecting the truck yet had a quote for me within a couple hours. They we Broke down on the highway, had my Ram 1500 towed to the dealer. They weren't expecting the truck yet had a quote for me within a couple hours. They were very friendly and had the truck ready for a trip a few days later. Everything was exactly as quoted no surprises. More

happy happy Went in with no expectations and drove out with a 2013 Avenger. Thanks to John Mcauley and Travis Haycroft. I love my wheels. My friends say they look Went in with no expectations and drove out with a 2013 Avenger. Thanks to John Mcauley and Travis Haycroft. I love my wheels. My friends say they look good on me. Thanks again. More

Wonderful purchase experience I had a great experience at Okanagan Dodge in purchasing my Jeep Patriot! I sent in an inquiry online for a listing they had up and received prompt an I had a great experience at Okanagan Dodge in purchasing my Jeep Patriot! I sent in an inquiry online for a listing they had up and received prompt and informative replies from Colin Frantze. We set a time for a test drive and I loved it from the second I saw it! Colin answered all my questions and more. The entire purchase went smoothly and I couldn't be happier with my new Jeep! Highly recommend Okanagan Dodge, specifically Colin on the Internet Sales Team. More

Great service Always helpful and checked to see if any recalls made sure my time wasn't wasted , always friendly and great dealership , I always recommend to friend Always helpful and checked to see if any recalls made sure my time wasn't wasted , always friendly and great dealership , I always recommend to friends and family More

Happy Journey Owner Bought our 4th vehicle from Okanagan Chrysler Jeep Dodge, from the start to the finish we were happy with our service, we were kept informed of the pr Bought our 4th vehicle from Okanagan Chrysler Jeep Dodge, from the start to the finish we were happy with our service, we were kept informed of the process and what would be happening. Each time we stepped foot in the dealership we were greeted in a friendly way by reception, right through to sales. We appreciated the service given to us and look forward to future dealings with the dealership More

Service Visit Would have been a great experience, but while waiting for my vehicle I saw a poster on the wall offering a service special that was precisely what I w Would have been a great experience, but while waiting for my vehicle I saw a poster on the wall offering a service special that was precisely what I was having done. When I went to pay for the service I asked for the special. A couple of lame excuses later....I was told that it had expired. For a company that presents itself as a high service organization and goes to great lengths to provide testimonials and feedback like this....I was surprised. It was only $25 difference, a 'so what' dollar wise, but again, from a company reaching for great customer service the answer I expected would have been "That offer has expired, but since we left the poster up we'll honour that for you no problem. Thanks for pointing that out". So instead of talking about how great your service is....I find myself telling a different story. More

Saved my bacon I was traveling through Kelowna when my 2014 Ram 1500 Eco Diesel had a Check Engine Light and proceeded to go into limp mode. With 400km to go before I was traveling through Kelowna when my 2014 Ram 1500 Eco Diesel had a Check Engine Light and proceeded to go into limp mode. With 400km to go before I reached home, I had no choice but try my luck at the local dealership. It was a long weekend and they were closed but I made sure I was in first thing in the morning when they opened. I explained my situation to the service advisor Gary. My wife had an extremely important appointment in Vancouver that afternoon. He spoke with his co workers and explained that I needed to be in Vancouver the same day. They managed to schedule the truck in for the emergency appointment. I was told to come back in a few hours. I arrived just as he was processing the paperwork. The technician Matt had performed the necessary reprogramming to the computer and I was set to go. I was given a through explanation of the problem and how the repair was performed. Both Matt and Gary were extremely professional, helpful and courteous in dealing with a new customer that had no relationship with this dealership. I found the overall experience to be well above and beyond what I have learned to expect from these situations. I am moving to Kelowna in a few months and this will definitely be my dealership of choice for my vehicle. Thank you for your help! More

Came for a truck! I came in from out of town because I found a good deal on a used Ram online but walked away with a Brand New One. They have huge selection which is a I came in from out of town because I found a good deal on a used Ram online but walked away with a Brand New One. They have huge selection which is also great. Finance guy Adam was able to show me how to save some money on what I had already and get me into a new truck, for same money just a few years more. Everyone was open and easy to talk with. Even received a parting gift. More