Okanagan Chrysler Jeep Dodge

Will and Adam are "THE BEST!" I bought a 2015 RAM truck a few weeks ago and my salesperson "Guillermo Avila" :) (Will) made me feel comfortable from the moment I met him. He was e I bought a 2015 RAM truck a few weeks ago and my salesperson "Guillermo Avila" :) (Will) made me feel comfortable from the moment I met him. He was extremely professional and answered any questions I had promptly. His knowledge about the RAM trucks and all the different features was exceptional! I also can't say enough about Adam Johnstone. When some issues came up after I had already taken my truck home, he completely took charge and "made things RIGHT for me." One issue was that a gentleman in the Parts Dept. and one gentleman in the Service Dept. told me they would not replace my badly warped truck liner..........Adam made it happen!!! Thanks so much Adam and Will for everything you made RIGHT for me. I'd deal with the two of you any day. More

Will helped make the imposible happen So Will "Guillermo" Avila is one of the main reasons I walked away with my new dodge Grand Caravan I would recommend anyone and everyone to deal wi So Will "Guillermo" Avila is one of the main reasons I walked away with my new dodge Grand Caravan I would recommend anyone and everyone to deal with Will and Okanagan Dodge as I said in the title they as a team made the impossible happen and got me a new car. Guillermo was very knowledgeable about every vehicle he showed me and made me fell very comfortable and as stress free throughout the whole process. Thanks Guillermo More

Letter to Will Avila We were very happy to meet you and to have you as our salesman. You worked hard to meet our needs. You even found a vehicle in red for my husband. We were very happy to meet you and to have you as our salesman. You worked hard to meet our needs. You even found a vehicle in red for my husband. I appreciated learning about the many safety features of our new car. You patiently explained the many new technical buttons on the dash. You definitely are very knowledgeable about the various cars at your dealership. You were professional, knowledgeable, and treated us with kindness and care. We are certainly enjoying driving our new Dodge Journey. My husband loves the heated seats and the heated steering wheel. The large back-up camera is helpful to both of us. It gives me more confidence when backing into parking stalls. Thank you for keeping in touch with us, Will. We will come and say hello next time we are in at the dealers. More

Excellent customer service! Colin & the team at Okanagan Dodge went above and beyond to accommodate me as I came into Kelowna from out of town. Excellent customer service via ema Colin & the team at Okanagan Dodge went above and beyond to accommodate me as I came into Kelowna from out of town. Excellent customer service via email / phone and once I was finally there in person.Great deals, and didn't have to spend a lot of time waiting around which I really appreciated! I recommend this dealership to anyone looking to get into a new vehicle! More

Extremely helpful folk We brought our 2014 Dodge Caravan in for non warranty repair after the electronic system was damaged by a faulty installation of an add-on part by a n We brought our 2014 Dodge Caravan in for non warranty repair after the electronic system was damaged by a faulty installation of an add-on part by a non Chrysler shop. Jeni was wonderful to deal with and very quickly organized the repair and ordering in of replacement parts. We also chatted with David, the technician who worked on the vehicle, and he provided a very comprehensive report that enabled us to get reimbursed by the original shop. Thank you all for great service! More

Purchase of New Jeep Renegade North exceptional service from the dealership. Purchasing a new vehicle is a very stressful thing, Colin and the folks at Okanagan Jeep Chrysler made it ea exceptional service from the dealership. Purchasing a new vehicle is a very stressful thing, Colin and the folks at Okanagan Jeep Chrysler made it easy by making me feel welcome from the very start. They took all of my needs into consideration when looking for my new vehicle. The transaction was very comforable and enjoyable. Very Honest and down to earth people. The only issue is with the specs on the vehicle primarily mileage, I drove the Renegade to Canmore Alberta and my gas mileage was not as advertised, I left Canmore with 3/4 tank of fuel and stretched that out to 674 KM FANTASTIC or 8.2/100km Well done folks I am extremely pleased with the service and most of all my shiny new JEEP Scott Fuoco More

A great first buyers experience A grwat fist experience while looking for my potential new car. The customer service was great and they were more than willing to work around my toddl A grwat fist experience while looking for my potential new car. The customer service was great and they were more than willing to work around my toddler being around for the whole process. They catered to my needs and my vision. Sold me an excellent car. A joy to deal with. More

Great honest and friendly sales staff I visited the dealer lot on a Sunday and then went online to inquire about a 2011 Dodge Ram..John Mcauley called me back the same day after fishing on I visited the dealer lot on a Sunday and then went online to inquire about a 2011 Dodge Ram..John Mcauley called me back the same day after fishing on his day off. We arranged to see the vehicle first thing Monday morning and bought the truck. John took care of all our concerns and wants but more importantly he was honest, professional and treated us like a friend and that truly takes the pressure off when looking for a used vehicle. I will recommend John and this dealer to everyone I can. I am a very discriminating buyer and. I do not recommend anyone unless they provide the best sales and service possible. Thanks John, see you soon. More

purchasing vehicle My husband and I went to the dealership and sought out Colin what a pleasure to deal with this young man he went above and beyond to ensure our questi My husband and I went to the dealership and sought out Colin what a pleasure to deal with this young man he went above and beyond to ensure our questions and concerns were totally answered. Best of all there was no pressure applied to our decision to purchase our dodge journey which we love I would totally recommend Colin and this dealership to anyone Thank you agaon Colin you are the best also to the gentle man that worked out our financial deal Very professional and totally appreciated More

Refreshing new car dealership experience Coling Frantze was very prompt in emailing me back after filling in an online inquiry. Right away he was very positive and personable. Upon our first Coling Frantze was very prompt in emailing me back after filling in an online inquiry. Right away he was very positive and personable. Upon our first meeting, i needed some time to arrange for the purchase of a new vehicle. Colin appreciated the fact and did check in with me from time to time to touch base without pushing or thinking that we may just be not serious about purchasing. In the end we did get into a new truck after a very efficient and organized process. Thanks again and i would recommend Colin to all. Gilles More