
Ocean Park Ford Sales Ltd
Surrey, BC
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717 Reviews of Ocean Park Ford Sales Ltd
Recall service was completed quickly and efficiently, which I appreciate. However, I was disappointed by a few aspects of the customer experience. In previous visits, the dealership always provided a which I appreciate. However, I was disappointed by a few aspects of the customer experience. In previous visits, the dealership always provided a complimentary car wash, but this time it was skipped without explanation. Additionally, although I understand this was a free recall service, the attitude of the staff when I picked up my vehicle felt noticeably cold and unwelcoming—simply because I didn’t purchase additional services. Finally, while shields and retainers were installed as part of the recall, no parts were replaced. I would have appreciated a more thorough explanation about why that was deemed sufficient. Overall, this visit didn’t reflect the level of hospitality and transparency I’ve come to expect from Ocean Park Ford. More
I have dealt with Ocean Park for 30 yr and the service has been as expected, professional and generous in their effort to help you out and help you understand what might be needed. Special thanks to the s has been as expected, professional and generous in their effort to help you out and help you understand what might be needed. Special thanks to the service managers thru the years, they have always been very helpful. More
Samir was a great salesperson! I test drove many trucks at different dealerships and he was the only one who didn’t pressure us! He was super Knowledgeable and very helpful. He was I test drove many trucks at different dealerships and he was the only one who didn’t pressure us! He was super Knowledgeable and very helpful. He was the reason we ended up buying the truck at Ocean Park! More
The team in the sales department was welcoming, friendly, and knowledgeable. Samir was courteous, and provided very helpful explanations about the vehicle I was interested in. I would recommend the dealers and knowledgeable. Samir was courteous, and provided very helpful explanations about the vehicle I was interested in. I would recommend the dealership to others, and would shop there again in future. More
Took my car in for servicing. Had some initial issues but the service manager dealt with my concern in a timely and courteous manner. Had some initial issues but the service manager dealt with my concern in a timely and courteous manner. More