Oakridge Ford

F 150 in on Tuesday for work on blend door and tail gate issue 2 days later I was charged $400 with no work having been done. I was told the mechanic didn't want to do the work as he wouldn't make money on issue 2 days later I was charged $400 with no work having been done. I was told the mechanic didn't want to do the work as he wouldn't make money on the job, they were very confrontational. They charged $400 for diagnostic work that they never intended on doing. The service advisor asked me if I had a personal issue with him, I answered no personal issue but definitely a service issue. Called the service manager but got very little response, he said he would investigate the issue but never heard from him again. Will never go to this dealership again. More

I’m really pleased with the level of service and with the professional staff. They were very helpful when I was taking possession of my vehicle. professional staff. They were very helpful when I was taking possession of my vehicle. More

Had a Great experience at Oakridge Ford. The sales representative, Dean Kerhoulas, was super helpful, attentive to my needs, made suggestions, shared person experience as well. The represent The sales representative, Dean Kerhoulas, was super helpful, attentive to my needs, made suggestions, shared person experience as well. The representative wasn’t just trying to sell a product. Clarified all my questions and offered all the necessary support. Super recommend this place. Thank you! I’m loving my car. More

Kal was great and listened to my wants and needs. He worked with me with financing and they were great on rolling over my previous car loan. I walked away with a brand new escape for the same price a He worked with me with financing and they were great on rolling over my previous car loan. I walked away with a brand new escape for the same price as my replacement vehicle More

My Bronco was the first dealer new vehicle for me - I did a lot of research and visited several dealers, Norm at Oakridge was the most professional yet easy going and made the process easy. He still takes th a lot of research and visited several dealers, Norm at Oakridge was the most professional yet easy going and made the process easy. He still takes the time to check in and make sure all's well with my ride. I'll be talking to Norm for my next new vehicle; thanks :) More

Took my Mustang in for a synthetic oil change and a rear differential service. I was quoted $305 at the time of booking. The bill came in at $649, including a 2.4% credit card surcharge. Not only does this differential service. I was quoted $305 at the time of booking. The bill came in at $649, including a 2.4% credit card surcharge. Not only does this dealership price gouge (my Honda, same size engine is over $50 less for the same oil change), but they clearly misrepresent their service pricing. And two messages to their managers expressing concern have gone unanswered. Obviously their text messages of “please reach out with any concerns” are completely meaningless. Stay very far away from this dealership. More

I do not even know where to begin with the horrible servive we received from them. I would stay far far away from this place. We purchased a Ford F150. Price was nagotitaed verbally and written but not servive we received from them. I would stay far far away from this place. We purchased a Ford F150. Price was nagotitaed verbally and written but not honored at the end. Communication issue on their behalf. Hani was the one that promised the “deal” and couldnt justify it. They wouldn’t cancel the contract and let us walk out. We contacted OMVIC and head manager Mark. Their “manager” Adil was just a miserable guy and just a horrible person to speak with. Made us purchase another vehicle. Used vehicle purchased was promised parts to be replaced only half was done. After many visits and wasted time they finally got it done. Take care home and register it and there is a recall on iy which they said there were none. The only person that was nice and understanding was Samira, but she couldn’t do much to help the situation. I have never ever had such a horrible experience pirchasing a car. So please save your time, energy and money. More

Extreme disappointment! They put my car through the car wash and ripped a piece of the door off and I was told to go through my insurance. I went for an oil change a They put my car through the car wash and ripped a piece of the door off and I was told to go through my insurance. I went for an oil change and had 6 on file from when I bought my car. They said that was never on file and couldn't find my bill of sale proving it. Removed my antenna and left it on my passengers seat when I went for the oil change. I called the service manager twice on consecutive days with no return call. I emailed the GM with the same result. I will be going to another ford dealership in town where customer service means something. Beware buyers! More

Norm got me into a 2024 Escape that met all my needs. He was great to work with and made my experience fast and easy. This is the second car I've bought with him and it's been a great experience every He was great to work with and made my experience fast and easy. This is the second car I've bought with him and it's been a great experience every time. More

Dan and Samira were amazing and helped me get into a new truck and I barely had to lift a finger. Smooth easy process and I look forward to working with them again. truck and I barely had to lift a finger. Smooth easy process and I look forward to working with them again. More