O'Regan's Nissan INFINITI

Getting The Run-around And Paying For Dealer's Mistake! I bought a 2015 Nissan Rogue last year and the experience was okay. Someone ran into my vehicle few weeks ago and now I'm in the process of working it I bought a 2015 Nissan Rogue last year and the experience was okay. Someone ran into my vehicle few weeks ago and now I'm in the process of working it with Nissan's collision center (figured who better to have my car repair than the dealer itself) to have my vehicle repaired. I took time off work to be able to co-ordinate this, made my appointment, dropped my vehicle off, got an older and dirtier rental vehicle (one would think that you'd be treated fairly and given something that is on par with age and safety etc. of your own vehicle), drove home. And then Nissan Collision Center calls me to tell me that the part they ordered and was sitting on for a few days is damaged. So, now I have to drive the rental back to them again, have them put my Rogue together so that I can drive it home, wait another week or two so that they can order another part and do this whole process all over again. Will Nissan pay for another day off work? Will I get my Rogue fixed in my next attempt? Your guess is as good as mine. Lessons Learned:- Don't assume your dealership collision center is competent enough to provide basic service and keep their end of the bargain. I'm taking my business somewhere else especially when someone (in this case, the person at fault for the damages) is paying for the work. More

Total lack of customer care Bought 2014 Nissan Sentra, right from the start it was one screw up ofter another. Between allowing my self to be talked into stuff I didn't want and Bought 2014 Nissan Sentra, right from the start it was one screw up ofter another. Between allowing my self to be talked into stuff I didn't want and being lied to about the products just leaves a bad taste. The window etching is a waste of money, the Permashine is not a do once and forget about like I was lead to believe, you have to go back every for an inspection, not free. Planned on having factory service but after a 9;00 appointment turned into a 3 hour oil change and tire rotation. reason given was they had to take the car all apart to measure the brakes. 8000km and the wheels were off for the tire rotation, really! Come to get my car on Friday, they didn't fax the information for my insurance so they couldn't transfer the car, I had to come back Monday with proof of insurance, the car was serviced, No it wasn't, bring it back 2 days later it was done. In the end I did more work buying the car than they did selling it. More

worst dealer ever !!! I brought my car to this dealer because it still have warranty. They replaced the part but made additional damages to my car and denied it. You know w I brought my car to this dealer because it still have warranty. They replaced the part but made additional damages to my car and denied it. You know what, their management also told me that this is a small problem and we can not fix it so you either drive it, live with it or you can bring it back but we will charge you a lot of labour fee and then tell you we can replicate the problem. However, their customer service representative is very freindly but i dont think they know nothing about vehicle. Dont use this dealer again. THere are many nissan dealer in NS and many local shops can fix nissan. More

Overprice, rip you off I dont know much about cars, bought a lemon car from them with so many problems, the staff is very friendly when you are buying the car. When you come I dont know much about cars, bought a lemon car from them with so many problems, the staff is very friendly when you are buying the car. When you come back to fix the problems, they will charge you a upfront inspection fee of around $100. That's the fee to just check your car even there is only a small problem with your car. When they found a problem, they will charge you a very overpriced fee to rip people off who are not experts in cars. Most garages in Halifax will inspect your car for free. So I took my car to a local garage on barrington, they checked my car for free and fix the problem with roughly half the price the dealership proposed. If you do know much about cars, it's a great place to get ripped off. More

the manager at this o'reagans dealership, brian ames, is nothing short of an offensive, sarcastic, bullying person who seems to be there only to push the potential customers out the door. I feel sorry fo is nothing short of an offensive, sarcastic, bullying person who seems to be there only to push the potential customers out the door. I feel sorry for my salesperson who was excellent and friendly and informative. It was embarrassing when he had to call this "manager" to give me the heavy hand. Brian Ames made me walk to another dealership where I am not belittled and treated like a stupid woman which is what Brian Ames did. Shame on O'Reagans for having a person like this working for them. I am writing this because 2 friends had similar experiences with this awful person. Brian, women have lots of money too and we don't take kindly to people like you. More