O'Regan's Nissan Dartmouth

Great Overall Experience The time had come to downsize from my F150 and I was a little apprehensive as I hadn't searched for a car in very long time. Met up with Jon Pickett a The time had come to downsize from my F150 and I was a little apprehensive as I hadn't searched for a car in very long time. Met up with Jon Pickett and he immediately put me at ease and told me to be patient and he would find the right vehicle for me. It took about a month and after several viewings we settled on a used sorento. The vehicle was in mint condition with new tires brakes and other servicing. Jon followed up with me on more than one occasion to ensure everything was going as expected, couldn't have asked for a better experience. Dee Dee Howard the Financial Services Manager went out of her way to find us the best rate and was very courteous. Highly recommended dealership More

Great customer service I attempted to purchase a Nissan Pathfinder from the dealer in Moncton (Rallye Motors). Night and day difference and worth the 2 1/2 hour drive to Da I attempted to purchase a Nissan Pathfinder from the dealer in Moncton (Rallye Motors). Night and day difference and worth the 2 1/2 hour drive to Dartmouth. In Moncton I was given paperwork to sign on 2 separate occasions that was supposed to represent the deal we had agreed on. In one case the KM's on the lease was reduced from what we had negotiated and in the second case they had made a mistake on the model we had discussed and presented paperwork for a lesser model. In no way did they try and correct their issue. Fast forward to Dartmouth where I was able to negotiate a deal at a better price, higher trade-in value and no "mistakes'. The people I dealt with the friendly, courteous and understand customer service (Christina and Elias). It's also worth noting that they had to jump through hoops to get the required vehicle from the autoport and did everything possible to make sure I was satisfied. I was recently back for service on my vehicle and they were quick and efficient. More

Frankie Diggs was very helpful and knowledgable From the moment I walked on the lot, I felt welcomed and knew that I was going to get the help I needed. I was unsure of the details of choosing a car From the moment I walked on the lot, I felt welcomed and knew that I was going to get the help I needed. I was unsure of the details of choosing a car, Frankie helped me sort through all the options I had. More

Very bad customer service It is unfortunate that we have just two Nissan Dealers in Halifax. The staff is not friendly at all. First off they waste your time asking for the s It is unfortunate that we have just two Nissan Dealers in Halifax. The staff is not friendly at all. First off they waste your time asking for the same questions that were answered when you booked your appointment. I wanted to know how long it would take to service my vehicle and nobody answered my question. I have a extended warranty sold by Nissan Ile Perrot Québec that is valid in North America. So far we were able to use it everywhere included in the US at Universal Nissan. When I showed them my extended warranty they immediately told that they don't deal with Group PPP so they won't bother calling them if any repair needs to be done. I was very frustrated by their square minded attitude. I love Nissan but unfortunately the service is so bad with the two dealers in Halifax that I would soon buy another brand. It is very unfortunate for Halifax Nissan Owners. More

Frankie knows cars ! The staff are very friendly and don't make you feel pressured or rushed in any way. My salesman Frankie was number one in everything he did for me and The staff are very friendly and don't make you feel pressured or rushed in any way. My salesman Frankie was number one in everything he did for me and I am loving my new Nissan. Thanks also to Dee Dee for her professional work. More

Excellent!! The staff at Nissan O'Regans Dartmouth are excellent. Frankie (my salesman), was friendly and extremely knowledgeable. He was very patient with me as The staff at Nissan O'Regans Dartmouth are excellent. Frankie (my salesman), was friendly and extremely knowledgeable. He was very patient with me as I changed my mind a few times with the vehicle I wanted to go with. In the end he helped me pick a vehicle with all of my requested features and made certain I was satisfied with my decision. I am so far happy with the service I have received and the purchase of my new vehicle. The staff at this dealership should be commended for excellent customer service! More

What a team! Frankie and Christina I was car shopping next door to O'Regan's Nissan, when my daughter says lets look at Nissan, Frankie works there, he was in a meeting, while we were o I was car shopping next door to O'Regan's Nissan, when my daughter says lets look at Nissan, Frankie works there, he was in a meeting, while we were outside looking around he came out, Frankie sold the car, He was the best salesman I had ever seen, he knows his stuff, I am telling my husband things about the car and he says how do you know that ,Frankie! I had no thought of getting a Rouge and only for Frankie did I take it for a test drive, the Rouge sold itself after that, Frankie and Christina made it possible, other staff at the dealership couldn't have been nicer, being from out of town (3 hours away) the dealership were so helpful in getting things done. Even the Service Manager was getting off work stopped to talk to my husband, The follow up from Frankie and a letter from Nissan are ice touches, Nissan is very fortunate to have Frankie and Christina on their staff, the whole experience was a great one, so rare to find this kind of service in our fast paced world. More

Very knowledgeable and friendly staff The entire staff from sales and business were fantastic. Frankie made the experience as painless as possible taking the time to ensure we knew how eve The entire staff from sales and business were fantastic. Frankie made the experience as painless as possible taking the time to ensure we knew how everything in the car worked and that we were comfortable with our decision. Christina in the business office was extremely helpful and pleasant to do business with. I would go back tomorrow if I needed another car. More

Good Times We purchased a 2014 Nissan Versa. Our salesperson (Frankie) was very knowledgeable and explained all of the available features to us. The experience o We purchased a 2014 Nissan Versa. Our salesperson (Frankie) was very knowledgeable and explained all of the available features to us. The experience of buying the car was painless. Everyone was patient and professional at the dealership. We would recommend Frankie and this dealership to anyone looking for a new Nissan. More

Smooth Cruising with Frankie :) What can I say that hasn't already been said about Frankie? From the moment he spotted us out on the lot and walked over to see if we needed any help What can I say that hasn't already been said about Frankie? From the moment he spotted us out on the lot and walked over to see if we needed any help I felt completely at ease. He inquired into what I was looking for, patiently giving me detailed advice, without giving me the feeling that he was trying to steer me in any direction, or talk me into a quick decision. When I was pretty sure I knew what I wanted he took down my details and said he would be in touch, which he was promptly, and an appointment was made for that Friday. When we arrived Frankie was out for a test drive but he had made such an impression on me I insisted on waiting for his return to view the car again. Alas, it had been sold the night before through a different location. I was quite disappointed but I needn't have feared. Frankie went to check their inventory and returned to tell us there was another 2.5 SL Altima that had just arrived. He even took us to the back room so we could view it where we were also informed of the car's history. We decided to buy it...if the price was right, it being a considerable improvement on the previous one. It was a tad over budget, however, the general manager Elias kindly agreed to give us the $1000 off cash for clunkers deal which we happily accepted. When later there was a $1000 discrepancy over the price quoted, they even met us halfway, reducing the price by another $500. The car needed work done so I had to wait to take it home, but Frankie kept me updated the entire time. When I went back to pick it up, he went through all the many features with me, explaining exactly how everything worked, demonstrating where needed, even setting up my Bluetooth for me and advising me on my driving stance. (No more sore back and leg strain!)He than assured me I could email/call/text him anytime with any questions and that he would be in touch in a few days to see how things were going. Frankie is the best customer service experience I have ever had, he knows his stuff and he makes you feel as if you are buying a car from a trusted friend rather than a perfect stranger. If you are looking for a vehicle and a personable experience, trust me, Frankie's your man. More