Nurse Chevrolet Cadillac

I have been using this dealer for 15yrs now and they are the best. My service guy Evan Andrew's is the epitome of what service people should be like.Brilliant! The whole company from sales to service works the best. My service guy Evan Andrew's is the epitome of what service people should be like.Brilliant! The whole company from sales to service works like a well oiled machine; but with a happy atmosphere too. I would not contemplate going elsewhere for my cars or my servicing. A benchmark for all others to follow. More

Personalized and friendly service! Kept me informed what's going on. Gave me a discount on parts. Melinda was so great at making me feel important! Terrific!!! Kept me informed what's going on. Gave me a discount on parts. Melinda was so great at making me feel important! Terrific!!! More

The sales department is good. We did have an issue with the service department today. We had an appointment for 10am. The vehicle was dropped off for 10am. We weren’t called to p We did have an issue with the service department today. We had an appointment for 10am. The vehicle was dropped off for 10am. We weren’t called to pick up the car until almost 5pm. My wife was told that she was 16th on the list for service at 10am. Repairs were made under warranty without any communication or updates throughout the day.. I phoned from work for an update at 4;30pm. Nobody returned my call. I understand it’s busy. But why schedule so many vehicles at the same time? What is the purpose of an appointment? More

We recently purchased our beautiful new 2024 Cadillac XT5 vehicle from this dealership. Many thanks to Sales Consultant, Rashid Lorgat and Sales Manager, Sean Crooks for their expertise and professionalism vehicle from this dealership. Many thanks to Sales Consultant, Rashid Lorgat and Sales Manager, Sean Crooks for their expertise and professionalism to ensure that we had a awesome experience. They made us feel very welcomed and we definitely recommend them to assist with your next purchase! As soon as we entered the showroom we were greeted and welcomed with a smile from the receptionist and the showroom was spacious, bright and very clean. Waiting areas were comfortable and the staff at the shop also made us feel welcomed. We highly recommend this dealership for their excellence with customer service! More

Awesome experiene with this dealership. Scott Morgan was very professional & bent over backwards to help us. Recommend this dealership highly,. Scott Morgan was very professional & bent over backwards to help us. Recommend this dealership highly,. More

We purchased a 2022 Chevy Malibu LT from Anastasia (Sales Rep). The whole experience from choosing the make and model, to leaving the dealership with our brand new car was wonderful. She was informative and Rep). The whole experience from choosing the make and model, to leaving the dealership with our brand new car was wonderful. She was informative and guided us through the whole process and made us feel comfortable. All staff in general were pleasant and very professional. I would recommend the dealership to friends and family! Thank you Nurse Team. More

I can’t describe what they did in fifteen words,terrible. Damaged my car,twice.Damaged my drive shaft while fixing something else,they fixed it with no cost to me but now I’ve had 2 mechanics from different s Damaged my car,twice.Damaged my drive shaft while fixing something else,they fixed it with no cost to me but now I’ve had 2 mechanics from different shops tell me that when they fixed the dive shaft they knocked my rear engine mount.It’s not under warranty anymore.Took it in another time because there was a noise in the front end,they didn’t know what it was and said they would do the brakes for $600 and if the noise didn’t disappear they would try something else,said the wheel balance was good and so was the alignment,the following week my husband took the winter tires off and put summer tires on and the noise was gone,the winter tire had a weight missing,yet they said they checked it.A month later my husband was going to put windshield washer on my car and when he lifter the hood there was a piece of rubber sitting in front of the engine,I took it to Nurse and asked what it was and it was from the water hose the mechanics use.Haven’t even told them about the rear engine mount,don’t want them touching my Cadillac.I have bought 3 vehicles from there and won’t buy another one.Sad part is they have great people working there except their mechanics More

My wife and l drove up one year ago from Kingston to Whitby to look at 3 newer style Malibu's. The one we settled on was a super clean very low mileage 2016 Malibu at Nurse Chevrolet, We dealt with Sco Whitby to look at 3 newer style Malibu's. The one we settled on was a super clean very low mileage 2016 Malibu at Nurse Chevrolet, We dealt with Scott and was a pleasure from start to finish. A couple days later when the car was ready for pickup l took a train up to Whitby and Scott was there at the train station to pick me up .We recommend them to people that ask where we purchased Class act dealership More

Great customer service by CONNOR CREER! Made my visit today a pleasant one. He answered my questions re my 2018 Chev Truck Trax and he even came out to the parking lot to check my car and assured me that today a pleasant one. He answered my questions re my 2018 Chev Truck Trax and he even came out to the parking lot to check my car and assured me that my lights etc are ok. Thanks Connor! Keep up the good work! More