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Northway Ford Lincoln

Brantford, ON

4.8
1,576 Reviews

388 King George Rd

Brantford, ON

N3T 5L8

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1,576 Reviews of Northway Ford Lincoln

October 21, 2023

Stacey Cooke is always helpful and does his best to go above and beyond. He’s courteous and has a sense of humour. More

by cdalesault
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke, Mike Pizzuti
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

October 18, 2023

TERRIBLE EXPERIENCE. From their rude Auto Service secretary, Tammy, to their dizzyingly incompetent mechanics, there are no obvious redeeming qualities at this Auto shop. More

by Aaron
Recommend Dealer
No
Employees Worked With
Tammy, Joe Miceli
Nov 13, 2023 -

Northway Ford Lincoln responded

We're sorry to hear that our team didn't meet your expectations, Aaron. We'll take your feedback into account and work to improve our customer service in the future. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-083 Thank you.

October 09, 2023

This is my first experience at this dealership. Ashley made the whole process a stress free one, never believe it can be this simple and straightforward. I will definitely be visiting soon for an More

by Adeyemi
Recommend Dealer
Yes
Employees Worked With
Mike Pizzuti, Ashley Muscat
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

September 30, 2023

Thanks again Stacey this is my 5th truck from him . Each time he makes it work. More

by Fats675
Recommend Dealer
Yes
Employees Worked With
Stacey Cooke
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

September 29, 2023

Ashley was very helpful, positive, and encouraging when I purchased a very nice used car from Northway Ford Lincoln. The process was easy, honest, and everyone at the dealership was very nice. I love my car More

by nb
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Nov 13, 2023 -

Northway Ford Lincoln responded

Thank you for the five-star review!

September 25, 2023

I went to pick up the vehicle I had purchased at Northway Ford and what should have been a pleasurable experience turned into a drawn-out nightmare because the financial person I dealt with had neglected to More

by Bjpatersongolf
Recommend Dealer
No
Employees Worked With
Milena Checchia
Sep 25, 2023 -

Northway Ford Lincoln responded

We're sorry to hear that our team didn't meet your expectations, Bjpatersongolf. We'll take your feedback into account and work to improve our customer service in the future. Our Customer Service Team would like to have the opportunity to investigate this and have a Manager address your concerns. Please email reviews@carnationcanada.com and use reference number N-629 Thank you.

August 31, 2023

I was planning on waiting till the new year to begin looking to replace my old vehicle but when I stumbled upon some of Northway’s inventory online I couldn’t resist stopping in as they had a large sele More

by larrysvenora
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

Thank you for choosing our dealership for your car-buying needs. We're thrilled to hear that our sales team provided you with a great experience.

August 30, 2023

Our 2023 Maverick is the second vehicle we purchased (2015 Escape) from Stacey Cooke and we are very happy with his efforts to make it all happen. If we ever need to purchase another car we hope he wil More

by Escape owner
Recommend Dealer
Yes
Employees Worked With
Paul Tavernese, Stacey Cooke, Mike Pizzuti
Sep 25, 2023 -

Northway Ford Lincoln responded

We're glad to hear that our sales team was able to provide you with a great experience. Thank you for

August 30, 2023

Bought a Ford Edge with the help of Ashley and it was a great experience! She was very knowledgeable about this vehicle and helped guide us into making the right decision for our family. More

by Edgegirl23
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

Our sales team works hard to provide excellent service, so we're happy to hear that they were able to make your car-buying experience a positive one.

August 29, 2023

Ashley was great in helping my daughter find her first vehicle, she took her time, answered all her questions and didn’t apply any pressure. That’s what I found the most helpful, we had been to a few othe More

by Georgie55
Recommend Dealer
Yes
Employees Worked With
Ashley Muscat
Sep 25, 2023 -

Northway Ford Lincoln responded

We're thrilled to have provided you with a great sales experience. Thank you for choosing our dealership and for the positive feedback!

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