Northstar Ford Calgary

Good kind Had a great service person. My appointment was not in the computer but she still got me in for my oil change. I waited for my truck and it was done in Had a great service person. My appointment was not in the computer but she still got me in for my oil change. I waited for my truck and it was done in good time. More

Great service again I had another positive encounter with my service advisor again. I enjoy working with Cassandra since I have been taking my F350 to Northstar for 2 ye I had another positive encounter with my service advisor again. I enjoy working with Cassandra since I have been taking my F350 to Northstar for 2 years now. No issues and no surprises, which is very nice. I was able to get my truck in quickly and it was ready fairly soon. We'll see you again next service time! More

Great Service Always great service. And,, I always appreciate the shuttle to get me to work and pick me up when my car is ready, as there is not usually anyone els Always great service. And,, I always appreciate the shuttle to get me to work and pick me up when my car is ready, as there is not usually anyone else who can drive me. I was shocked when I would have had to wait until after 5:30 pm last night for my pick-up. Fortunately, a co-worker took pity on me and was able to take me to pick up my car. More

Great Customer Service I was rear ended in an accident, Maureen and George were fantastic, I had my Escape back withing 2 weeks looking like new. They made arrangements to s I was rear ended in an accident, Maureen and George were fantastic, I had my Escape back withing 2 weeks looking like new. They made arrangements to send my vehicle over to the service department to have my winter tires put on while they vehicle was there. So I am all set to winter driving. Thank you for the great customer service. More

best bodyshop I highly recommend this shop for any bodywork needed on a vehicle. The service is great, and I know it is in the best hands when I take it in. I could I highly recommend this shop for any bodywork needed on a vehicle. The service is great, and I know it is in the best hands when I take it in. I couldn't be happier with the work that was done. More

Ford service Yet another great service experience at Northstar Ford, Cassandra always excellent to deal with. Cassandra should get a big raise. Always friendly a Yet another great service experience at Northstar Ford, Cassandra always excellent to deal with. Cassandra should get a big raise. Always friendly and helpful. Keep up the great work, More

Northstar Ford Service Yet another great experience getting my Escape serviced/winterized, yesterday. Fiona always takes great care of me and makes it an easy in and out. Yet another great experience getting my Escape serviced/winterized, yesterday. Fiona always takes great care of me and makes it an easy in and out. More

Excellent service. The appointment was excellent. I would recommend this service center. Fiona was quick and efficient. She explained what was going to be done and got m The appointment was excellent. I would recommend this service center. Fiona was quick and efficient. She explained what was going to be done and got me on my way quickly. More

drop and pickup I have heard from your staff that it is very important to them that I write a review. I called in my service appointment and dropped off after hours I have heard from your staff that it is very important to them that I write a review. I called in my service appointment and dropped off after hours and picked up from the pickup window. I did not speak directly to a sales person in person. I simply made an appointment and the work was done. I get over 100 emails a day and many go unanswered. unfortunately this type of email is one I rarely have time to respond to so if I choose to ignore due to other priorities and if in fact that reflects negatively on my sales person that is poor choice on the part of Ford management. My only feedback at this time is that the cost you are charging for a Nav card that failed and rendered my sync system useless for several days is bordering at theft rates. an online search indicated there is a problem and many dealers will comp the nav card. You chose not to so I will order one online for 20% of the grossly inflated price you offered me. Last year I mandated Ford trucks for our staff and service groups at Compass. I will be watching to see how things are handled on the Service side going forward across the province. I had little interaction with sales person other than the one call which was brief. Folks I deal with always seem helpful. More

Customer Service Nicole is absolutely the best! From providing a vehicle with the wish list in a very short amount of time. Which included coming in on her time off st Nicole is absolutely the best! From providing a vehicle with the wish list in a very short amount of time. Which included coming in on her time off staying late, cleaning the vehicle herself. Nicole went well above my expectation. I would certainly recommend Nicole and I would hire her too.... Nicole never once said NO, she always placed myself first was very patient and professional. I would come back and will recommend because of her!! More