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Northstar Ford Calgary

Calgary, AB

4.0
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,684 reviews

November 07, 2017

Helpful! After a surprise call to trade in my 2013 Fiesta, Derek walked us through the process and we ended up with a brand new Escape! More

by JEAN.SYMBORSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Mazil; Marko Kamal, Chris Clarkson, Mike Issa
Nov 08, 2017 -

Northstar Ford Calgary responded

Thank you for the five-star review. We are pleased to hear you found a brand new Escape that suited your needs and budget. We hope that you will recommend us to your family and friends in the future. Thanks!

November 06, 2017

Awesome !! I brought my car in for an oil change and winter tyres switch. Liane was awesome ! Very prompt and professional. Great service as always at Northstar More

by FROSTYFEET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a positive review! We are happy to hear that we were able to assist you in switching over to winter tires ahead of the colder weather. Please do not hesitate to visit us for any other service issues you may need examined.

November 06, 2017

Fast and very friendly service! My appointment was November 1st, just as the snow was hitting Calgary. Firstly, I didn't expect to be able to bring my vehicle in so quickly however More

by Peter Pazienza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Nov 07, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and hope that you will continue to visit us in the future. We hope that you will recommend us to your family and friends in the future.

November 06, 2017

Great service but the shuttle service is to be desired I always end up taking transit when I bring my car into Northstar Ford because their shuttle service is never available. It's difficult to manage havi More

by LINDSAY.KRZEPKOWSKI
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
Nov 07, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a review. We are always working hard to improve our customer service. We encourage you to reach out to our dealership with any further comments you may have regarding your experience with us.

November 06, 2017

Fast and Efficient This is a really good service centre. Fiona is a machine. She is so on top of things, that I always know that things will get done right the first More

by Mike NW YYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Nov 07, 2017 -

Northstar Ford Calgary responded

Thank you for the positive review! We are happy to hear that you always have a positive experience when you visit our dealership.

November 04, 2017

Friendly and timely service. Good service hours during the regular work week from 6am-6pm. Friendly, knowledgeable staff. Most importantly, my vehicle runs like a dream after the More

by NTGEORGE21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Too early in the morning, can't remember... She was nice and thorough though.
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a five-star review. We are pleased to hear that you had an exceptional visit and your vehicle runs so smoothly now. We hope that you will recommend us to your family and friends in the future.

November 03, 2017

New vehicle sale. Nicole M.(Sales) and Mike I(Finance Manager) were awesome and gave excellent service! Northstar Ford is on the opposite side of town for me. They had More

by M Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Eshriew, Delivery Coordinator, Mike Issa
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for the positive review! We are pleased to hear that we were able to help you find your new vehicle. Please keep us in mind for all of your future vehicle needs.

November 03, 2017

Great Service Writer Alex on the service counter is a great communicator and was very helpful with the details. If there is a negative it would be the $189 diagnostic fee More

by PDQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Chick
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave Alex and our dealership a positive review. It means a great deal to us as we work to provide all of our customers with an outstanding experience.

November 03, 2017

Great fast service I booked an appointment 2 days ahead of the forecasted snowfall, and did not expect to get in. I actually got the day and time of my choice. The servi More

by KNESSELBECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. It means a great deal to our dealership. We are happy to hear that we were able to help you before the forecasted weather. We hope that you will recommend us to your family and friends in the future.

November 02, 2017

As always a fantastic experience!! I have been using this service department for over 5 years and I have never had anything to complain about!! Everyone is always very helpful and ready More

by DARYN241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for your outstanding review and your continued business. It means a great deal to our dealership. We work hard to provide outstanding service and are proud to hear it is paying off! We hope that you will continue to visit NorthStar Ford Auto Group in the future!

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